
Berks • Fire • Water Restorations, Inc.
Berks • Fire • Water Restorations, Inc. in Reading, PA specializes in building restoration, praised for its responsive service and professional, personable staff. The expertise of leaders like Brad, Don, and Bob ensures high-quality solutions during challenging times.
What people love about Berks • Fire • Water Restorations, Inc.
Exceptional Service from Brad & Don
Their combined project management and on-site expertise consistently turn a stressful restoration into a smooth experience.
Leadership of Bob Detweiler
Multiple mentions single out Bob’s clear communication and problem-solving as key to client satisfaction.
Ritt (Rit) and His Team
Ritt’s crew earns standout praise for professionalism, reliability, and high-quality restoration deliverables.
Traci, Joe, Robert & Barry’s End-to-End Support
This team’s seamless guidance through every restoration phase and strong homeowner communication emerges as a consistent strength.
Key Themes from Reviews of Berks • Fire • Water Restorations, Inc.
Emergency Response & Promptness
MixedWhile many customers praise the fast initial response to emergencies, others experience long wait times before restoration work truly begins.
Staff Professionalism & Friendliness
MixedThe majority of reviews highlight courteous, respectful staff, but occasional reports of rudeness undermine overall confidence.
Work Quality & Craftsmanship
MixedCustomers either rave about outstanding workmanship or complain about shoddy repairs that require rework.
Communication & Coordination
MixedEffective, clear updates are deeply appreciated, yet miscommunications with insurance and among teams lead to frustration.
Respect for Customer Property
MixedSome clients report careful handling and secure storage of their items, while others see scratches, dents, and missing pieces.
Pricing & Value
MixedThough many find the company competitively priced, unexpected cost overruns and contract changes leave others feeling overcharged.
Project Duration & Scheduling Consistency
MixedSome customers experience seamless project schedules, while others endure significant delays and sporadic crew arrivals.
About Berks • Fire • Water Restorations, Inc.
About Berks • Fire • Water Restorations, Inc.
Nestled in the heart of Reading, PA, Berks • Fire • Water Restorations, Inc. is your trusted partner for building restoration service, air duct cleaning service, fire damage restoration service, and water damage restoration service. With decades of hands-on experience, our local experts understand the urgent needs of homeowners and businesses facing unexpected disasters. From a sudden kitchen blaze to hidden mold in HVAC systems, we’re on call around the clock—ready to guide you from first notice to final walkthrough.
Rapid Emergency Response
When disaster strikes, every minute counts. Many customers praise our fast initial response—“Back in the beginning of this year…the team came out right away to clear away the damage.” That speed is powered by our emergency dispatch protocol, ensuring crews mobilize immediately after your call. We recognize that some projects have seen longer lead times before full restoration begins, and we’re constantly refining our scheduling and resource allocation to narrow that gap.
Professionalism & Friendly Service
Our staff isn’t just skilled—they’re people you’ll actually want in your home. From the moment you speak with our office team to the day our technicians set foot on your property, friendliness and respect guide every interaction. “Everyone I had to deal with were so friendly and so helpful…they even sat on the floor to play with my dog!” While rare instances of unprofessional behavior have surfaced, we address every concern through ongoing training and quality checks, maintaining the polite, solutions-oriented culture that defines Berks • Fire • Water.
Unmatched Craftsmanship & Work Quality
Excellence in restoration is our hallmark. Many clients acclaim our work—“Berks did a superb job restoring our lower level after extensive water damage”—and we deliver those results through rigorous quality assurance, premium materials, and certified technicians. In the few cases where repairs fell short, we take full responsibility for rework, reinforcing our commitment to craftsmanship you can count on for years to come.
Clear Communication & Coordination
Restoration can be complicated, involving insurance adjusters, subcontractors, and multiple trades. That’s why clear, consistent updates are central to our process. As one homeowner noted, “They have top notch communication which is very valuable to me as a homeowner.” Under the leadership of Bob Detweiler—praised for his “leadership, knowledge and communication”—we’ve tightened our estimating and project-tracking systems to minimize misfiled items and unexpected out-of-pocket expenses.
Respect for Your Property
Your belongings matter. From carefully packing and storing valuables to meticulously protecting floors and fixtures, we treat your space as if it were our own. “They packed our belongings professionally and stored them securely,” reflects many clients’ experiences. Should any damage occur, we own the solution—not the problem—working swiftly to repair dents, scratches, or missing pieces with empathy and efficiency.
Transparent Pricing & Exceptional Value
Competitive pricing is one of our pillars. We provide detailed, itemized estimates and clear contracts so you know exactly where each dollar goes. While some customers have experienced cost adjustments during longer projects, we’ve enhanced our change-order processes and client approvals to prevent surprises. Our goal is simple: deliver top-tier restoration and air duct cleaning without hidden fees or sticker shock.
Expert Project Management & Scheduling
Efficient timelines matter just as much as quality results. Whether restoring a fire-damaged kitchen or remediating burst-pipe flooding, we strive to keep disruptions minimal. Brad and Don—our on-site maestros—are renowned for turning chaotic situations into smooth, organized workflows. “The speed that Brad responds to questions…blew us away,” says one client. Ritt and his team further reinforce our reliability, earning trust from both homeowners and insurance partners for on-time, on-budget completion.
End-to-End Support from Start to Finish
From first inspection through final sign-off, our clients enjoy a seamless journey guided by dedicated coordinators. Traci, Joe, Robert, and Barry exemplify this approach, walking you through every phase with patience, expertise, and genuine care. “Without any hesitation I recommend this company to anyone,” writes one homeowner, echoing the sentiment of many who appreciate hands-on support and clear next-step guidance.
Ready When You Need Us
Berks • Fire • Water Restorations, Inc. stands as Reading’s go-to resource for all things restoration and cleaning. We combine rapid emergency response with meticulous workmanship, friendly professionalism, and transparent communication—delivering peace of mind when you need it most. Contact us today to discover how our building restoration service, air duct cleaning service, fire damage restoration service, and water damage restoration service can restore your property—and your confidence—in the aftermath of disaster.
Unique Details About Berks • Fire • Water Restorations, Inc.
Parking
- On-site parking
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for Berks • Fire • Water Restorations, Inc.
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 610-478-8660
Website: Visit Website
Customer Reviews
3.8 out of 5 stars
Based on 74 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 7%
3 star reviews
- 4%
2 star reviews
- 4%
1 star reviews
- 23%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





