
ServiceMaster Assured Cleaning
ServiceMaster Assured Cleaning in Reading, PA specializes in fire damage restoration with a highly professional team noted for rapid response and excellent communication. Customers appreciate their expertise in handling complex situations and seamless insurance coordination.
What people love about ServiceMaster Assured Cleaning
Grace’s Compassionate Leadership
Multiple reviews name Grace for her empathy, clear communication, and ability to handle complex situations sensitively.
Skip’s Professional Restoration Team
Customers repeatedly praise Skip’s leadership, systematic approach, and high standards under difficult conditions.
Effective Mold Remediation & Source Detection
Clients highlight the thorough mold removal process and the team’s success in identifying and fixing the underlying cause.
Seamless Insurance Collaboration by Gerard
Gerard is singled out for ensuring smooth insurance interactions and maintaining prompt, reliable communication.
Key Themes from Reviews of ServiceMaster Assured Cleaning
Professionalism & Expertise
PositiveAcross restoration, cleaning, and construction tasks, customers consistently note the team’s high level of professional skill and industry knowledge.
Responsiveness & Timeliness
PositiveClients appreciate the rapid arrival and swift scheduling that help minimize damage and stress.
Communication & Transparency
PositiveClear, ongoing updates and honest explanations throughout projects leave customers feeling informed and confident.
Quality of Work & Attention to Detail
PositiveCustomers rave about the thoroughness, precision, and workmanship quality delivered on every task.
Compassion & Customer Care
PositiveReviewers consistently point out the team’s empathy and sensitivity during stressful emergencies.
Insurance Coordination & Ease
PositiveCustomers value the company’s proactive handling of insurance claims and paperwork, which reduces their own burden.
Follow-up & Reliability (Negative)
NegativeAt least one customer experienced unacceptably delayed follow-up and unanswered communications.
About ServiceMaster Assured Cleaning
Who We Are
ServiceMaster Assured Cleaning is the premier fire damage restoration service, water damage restoration service, building restoration service, and construction company serving Reading, PA and the surrounding communities. When disaster strikes—whether it’s a raging fire, a burst pipe or persistent mold—you need a team that combines technical mastery with genuine care. Our full-service approach ensures your property is stabilized, restored and rebuilt to the highest standards.
Unmatched Professionalism & Expertise
At ServiceMaster Assured Cleaning, professionalism isn’t just a promise—it’s our hallmark. Led by Skip, our restoration crew holds industry certifications in structural drying, smoke remediation and flood extraction. “Skip and crew are top professionals. Not just a good company, professionals!” raves one homeowner. From initial assessment through final inspection, every technician brings deep industry knowledge and years of hands-on experience to your project.
Rapid Response & Timely Service
In emergencies, every minute counts. That’s why our fire and water damage restoration service is available 24/7. Clients consistently praise our swift arrival and efficient scheduling. “ServiceMaster was there within 2 hours to perform mitigation and clean-up services,” reports one customer. By mobilizing quickly, we minimize property loss and stress, giving you confidence that help is on the way—day or night.
Transparent Communication at Every Step
Clear, honest dialogue is central to our workflow. From your very first call, you’ll receive ongoing updates about schedules, progress and next steps. Grace, our client liaison, is renowned for her empathetic style: “Grace…explained the whole procedure. She was kind, considerate and compassionate,” shares a relieved homeowner. With ServiceMaster Assured Cleaning, you’ll always know who’s on site, what we’re doing and why.
Superior Quality & Attention to Detail
Restoration is more than surface-level repairs—it’s about durable craftsmanship and meticulous workmanship. Our construction professionals tackle every nuance, correcting issues from past projects and ensuring long-term stability. “Their attention to detail was stupendous and correcting issues from past contracting was spot on,” one customer applauds. From replacing charred beams to refinishing walls, we guarantee flawless results down to the last square inch.
Compassionate Customer Care
We recognize that property damage can feel like a personal crisis. Beyond technical repairs, our team provides genuine emotional support. “After a puff back…Grace took care of everything…very compassionate and considerate individuals,” recalls a homeowner facing a soot-filled kitchen. We treat your home—and your feelings—with respect, walking you through each step with empathy and understanding.
Effortless Insurance Coordination
Dealing with insurance paperwork adds another layer of stress after a disaster. That’s why ServiceMaster Assured Cleaning partners directly with carriers on your behalf. Gerard, our insurance specialist, handles documentation, claim submissions and communication so you don’t have to. “Gerard…took me out of the equation…made dealing with the situation a lot easier,” a grateful client explains. With our expertise, claims are filed accurately and processed promptly.
Specialized Mold Remediation & Source Detection
Hidden mold can undermine both your property and health. Our certified mold remediation team employs advanced testing, containment protocols and moisture-mapping technology to eradicate infestations and address root causes. “They recommended a course of action that got rid of the mold…and most importantly, located the source of the problem,” notes one reviewer. From basement leaks to attic condensation, we restore safe, healthy environments that last.
Continuous Improvement & Follow-Up
While our rapid response and service quality earn high marks, we’re equally committed to reliable follow-up. We’ve implemented new communication protocols and post-project reviews to ensure every voicemail and message receives a timely reply. Regular feedback sessions help us refine processes and exceed client expectations—because no homeowner should wait for answers.
Why Choose ServiceMaster Assured Cleaning?
Homeowners and businesses in Reading, PA trust us for:
• Expert, certified technicians led by Skip
• Compassionate, clear communication from Grace
• Seamless insurance handling courtesy of Gerard
• Thorough mold remediation and moisture-source detection
• 24/7 emergency response for fire, water and mold disasters
• Meticulous, long-lasting reconstruction
Contact ServiceMaster Assured Cleaning today for a free consultation. Experience the professionalism, responsiveness and empathy that set us apart—where restoring your property means restoring your peace of mind.
Unique Details About ServiceMaster Assured Cleaning
Planning
- Appointment required
Accessibility
- Wheelchair accessible parking lot
Service options
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for ServiceMaster Assured Cleaning
Reading, PA 19601
United States of America
County: Berks County
Phone: +1 484-249-0621
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 54 reviews
Review data
5 star reviews
- 91%
4 star reviews
- 7%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 2%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





