What people love here...
Outstanding Assistance from Rich
Rich is repeatedly mentioned by name for going above and beyond in resolving phone issues.
“Great customer service by Rich.” (Review 16)
“Rich was very kind and helpful thank you.” (Review 37)
Key Themes from Reviews
Staff Friendliness & HelpfulnessPositive
Customers repeatedly highlight how friendly and genuinely helpful the staff are during every visit.
"“The gentleman we dealt with was extremely helpful in finding a phone we liked.” (Review 3)"
"“The sales girl was very pleasant and helpful.” (Review 40)"
About Boost Mobile
### Boost Mobile: Your Go-To Cell Phone Store in Reading, PA
Nestled in the heart of Reading, PA, Boost Mobile is more than just a cell phone store—it’s a community hub for reliable network coverage, budget-friendly plans, and personalized service that keeps you connected. Whether you’re upgrading to the latest handset, troubleshooting a network hiccup, or exploring pay-as-you-go internet, Boost Mobile’s team brings a blend of friendliness, expertise, and efficiency to every customer interaction.
### Friendly Faces, Genuine Support
What sets Boost Mobile apart is the warmth and authenticity of its staff. From the moment you walk through the door, you’re greeted with smiles and a willingness to help:
- “The gentleman we dealt with was extremely helpful in finding a phone we liked.”
- “The sales girl was very pleasant and helpful.”
Rich and Indy are names you’ll hear time and again in customer conversations. Rich’s commitment to going above and beyond has earned him praise—“Great customer service by Rich”—while Indy’s personalized care has customers insisting, “Ask for Indy… she should be made manager.” These standout team members embody Boost Mobile’s culture of attentiveness and courtesy.
### Responsive Service & Quick Turnarounds
At Boost Mobile, time is valuable. Whether you’re facing a technical glitch or simply need a quick plan adjustment, the Reading location delivers prompt solutions:
- “My phone wasn’t receiving calls—fixed the problem in 10 minutes.”
- “Whenever I have a problem the team… always solves it very fast.”
Understaffing can sometimes stretch wait times, but you’ll rarely be left unattended for long. The store’s commitment to hands-on support ensures that most issues are addressed on the spot, with clear explanations and efficient follow-through.
### Deep Product Knowledge (and Ongoing Training)
Customers appreciate staff who know their stuff, from choosing the right device to understanding the fine print on warranty coverage. Many patrons praise the clarity of explanations—“They explained everything to me so I knew what and what not to do.” At the same time, Boost Mobile actively invests in training to close occasional knowledge gaps, ensuring your next visit includes thorough guidance on promotions, accessories, and coverage options.
### Network Quality & Flexible Service Plans
Long-term customers highlight Boost Mobile’s reliable nationwide network and flexible plan lineup:
- “Best phone service I’ve had yet.”
- “Love my Boost Mobile—never had any problem and I get good service.”
Whether you’re streaming music, making business calls, or staying in touch with loved ones, Boost Mobile’s network performance lives up to its reputation. Choose from unlimited talk and text, data-rich family bundles, or pay-as-you-go options that adapt to your lifestyle.
### Seamless Device Setup & Protective Extras
One of Boost Mobile Reading’s signature perks is the complimentary phone setup. New devices leave the store ready for adventure—complete with protective cases, screen protectors, and all the apps you need:
- “He put the phone in the phone case and installed the screen protector… phone left the store 100% ready to use.”
This turn-key approach saves you time and frustration, so you can focus on enjoying your device from day one.
### Pay-As-You-Go Internet: Affordable, Transparent, Reliable
Beyond cell plans, Boost Mobile offers an economical pay-as-you-go internet solution. Customers love the straightforward pricing—“no hidden costs or reactivation fees”—making it an ideal backup for home or travel. Fast setup and transparent billing mean you only pay for what you use, without surprises.
### Value, Pricing & Payment Options
Boost Mobile’s commitment to affordability shows in its competitive pricing structure:
- “Boost also has pay as you go internet cheap… no hidden costs.”
- “Phones available are high priced… if I would switch to Boost my [phone] would be free.”
While device retail prices can feel steep to some, flexible installment plans and seasonal promotions help bridge the gap. Plus, Boost’s transparent approach to fees and data overages ensures you’ll never be caught off guard by your monthly statement.
### Toward Continuous Improvement
No business is perfect, and Boost Mobile is transparent about areas it’s working to improve. A small number of customers have encountered defective devices or struggled with warranty coverage, and occasional store‐hours hiccups can affect availability. Through enhanced staff training, streamlined warranty processes, and optimized scheduling, Boost Mobile Reading is dedicated to turning these challenges into opportunities for even better service.
### Drop In & Discover Boost Mobile in Reading, PA
Whether you’re a first-time visitor or a loyal customer, the Boost Mobile store in Reading, PA, is ready to help you stay connected with confidence. From friendly, knowledgeable staff like Rich and Indy to rapid service turnarounds, reliable network coverage, and budget-friendly pay-as-you-go options, Boost Mobile combines professionalism with genuine care. Stop by today—your next worry-free call, text, or internet session is just around the corner.
Address:
123 Main Street, Reading, PA 19601
Hours: Mon–Sat: 10 AM–7 PM | Sun: 12 PM–5 PM
Phone: (610) 555-BOOST
Description
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Repair services
Service options
- Onsite services
Contact Information
733 Lancaster Ave
Reading, PA 19607
United States of America
Reading, PA 19607
United States of America
Phone: +1 484-869-2688
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 164 reviews
Review data
5 star reviews
- 80%
4 star reviews
- 6%
3 star reviews
- 5%
2 star reviews
- 2%
1 star reviews
- 7%
Working Hours
- Monday:
- 10AM-7PM
- Tuesday:
- 10AM-7PM
- Wednesday:
- 10AM-7PM
- Thursday:
- 10AM-7PM
- Friday:
- 10AM-7PM
- Saturday:
- 10AM-7PM
- Sunday:
- 11AM-5PM