What people love here...

Exceptional Service from Joe

Personalized attention from Joe left a lasting, positive impression during a delayed furniture delivery.

"Joe was the best—he got one for me and put a huge smile on my face." (Review 1)

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

While many customers praise friendly, helpful staff, others report instances of rudeness or unprofessional behavior from certain employees.

""Staff was very friendly." (Review 8)"
""The manager is very rude. He’s going to end up teethless the way he talks to his customers." (Review 16)"

About Rent-A-Center

About Rent-A-Center Reading, PA

Nestled in the heart of Reading, Pennsylvania, Rent-A-Center is your go-to electronics store, appliance store, cell phone store, furniture store, and furniture rental service—all rolled into one. For locals seeking everything from sleek smartphones and durable refrigerators to cozy sofas and stylish living-room sets, Rent-A-Center offers a convenient rent-to-own model that brings the latest home and tech essentials within easy reach, without the burden of a large up-front payment.


Our Products and Services

At Rent-A-Center Reading, you’ll discover:

  • Electronics & Cell Phones: From high-definition TVs and sound systems to the newest smartphones, our inventory caters to every tech enthusiast.
  • Appliances: Washers, dryers, refrigerators, and more—perfectly suited for apartments, starter homes, and quick replacements.
  • Furniture: Living-room sets, bedroom suites, dining tables, and office pieces in a range of styles and finishes.
  • Flexible Rent-to-Own: Enjoy low weekly or monthly payments with the option to purchase whenever you’re ready.

Our mission is simple: deliver quality, affordability, and choice. Whether you’re furnishing a new apartment or upgrading your home theater, our ever-rotating stock ensures there’s always something fresh in store.


Exceptional Customer Service

What truly sets Rent-A-Center Reading apart is the people behind the counter. Many customers rave about the friendly, professional approach they receive from our team. You’ll often hear about Fernando and his staff, whose personalized attention consistently turns first-time shoppers into loyal patrons. One delighted customer shared, “Fernando and his team are the greatest help—always a great experience.”

Then there’s Joe, whose dedication shines through even when deliveries hit snags. As one review put it, “Joe was the best—he got one for me and put a huge smile on my face.” That kind of genuine care and follow-through transforms a routine delivery into a memorable event.

We recognize that consistency is key, and we’re continually training our crew to maintain high standards of courtesy and professionalism. While isolated reports describe less-than-ideal interactions, our management team actively monitors feedback to ensure every visit reflects our commitment to respect and attentiveness.


Transparent Pricing & Flexible Financing

Affordability is at the core of what we do. With competitive rental rates often unmatched in the region, customers find value that fits their budgets—and their timelines. One loyal renter noted, “Great rental prices—cheapest I found anywhere… and gets delivered usually same day or next.”

Our rent-to-own structure empowers you to enjoy the things you want without a hefty up-front cost. Many appreciate the freedom to upgrade equipment or furniture as needs evolve, while others love the clear path to ownership through our Same-As-Cash options. We strive for transparency in every promotion and discount. If questions arise—say, about early-purchase offers or payment schedules—our team is here to clarify details so you can make confident decisions.


Simple & Efficient Rental Process

Over the years, we’ve refined our rental and checkout processes to be as smooth as possible. From in-store applications to online reservations, our goal is a hassle-free experience. Customers often highlight our swift communication: “I love the communication skills—how fast they respond back,” and “Fast and efficient.”

We’re aware of occasional tech hiccups—password resets, sign-up glitches, or “technical errors” that force a restart. Rest assured, our IT department is continually enhancing our website and point-of-sale systems to minimize these frustrations. Whether you prefer browsing our catalog online or stopping by the Reading location, we aim for a user-friendly journey from selection to delivery.


Commitment to Quality & Reliability

Delivering on promises is critical. While most orders arrive on time and in the condition you expect, we’re candid about the fact that errors do happen. A few customers reported receiving items that varied in color or had more wear than advertised. Others encountered billing mix-ups or unexpectedly aggressive payment reminders.

To address these concerns, we’ve implemented tighter quality checks, refined our inventory tracking, and enhanced our billing protocols. Our delivery team double-confirms each order before it leaves the store, and our customer-care representatives stand ready to resolve any disputes swiftly and fairly. Your peace of mind matters—if anything falls short of your expectations, we encourage you to reach out so we can make it right.


Why Choose Rent-A-Center Reading?

  • Unbeatable rent-to-own flexibility—furnish now, pay over time.
  • Competitive pricing with transparent promotions and discounts.
  • Fast delivery and responsive communication, backed by dedicated staff like Joe, Fernando, and our entire service team.
  • A broad selection spanning electronics, appliances, cell phones, and furniture.
  • Continuous improvements in quality control and tech usability for a smoother rental experience.

Visit Us Today

Discover why countless Reading residents trust Rent-A-Center for their home and tech needs. Stop by our store, explore our online catalog, or call us to reserve your next appliance, gadget, or furniture piece. Whether you’re setting up a new living space or upgrading your entertainment center, we’re here to guide you every step of the way—friendly, professional, and committed to making Rent-A-Center Reading your home’s best ally.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards

Offerings

  • Assembly service

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Contact Information

307-315 Penn St
Reading, PA 19601
United States of America

Website: Visit Website

Claim This Business

Customer Reviews

4.1 out of 5 stars

Based on 91 reviews

Review data

5 star reviews

68%

4 star reviews

7%

3 star reviews

7%

2 star reviews

0%

1 star reviews

19%

Working Hours

Monday:
10AM-6PM
Tuesday:
10AM-6PM
Wednesday:
10AM-6PM
Thursday:
10AM-6PM
Friday:
10AM-6PM
Saturday:
10AM-6PM
Sunday:
Closed

Location Map