What people love here...
Courteous & Helpful Staff
Multiple customers specifically call out the friendly, accommodating demeanor of the team as a reason they keep returning.
Key Themes from Reviews
Customer Service ExperienceMixed
Customers report both very helpful interactions and encounters with rude staff, pointing to uneven service quality.
About CVS Pharmacy
Overview
Located in the heart of Reading, PA, CVS Pharmacy is your neighborhood pharmacy and one-stop health destination. As part of the trusted CVS brand, this location offers prescription services, MinuteClinic® care, photo and document printing, and a wide selection of health and wellness essentials. Whether you’re stopping by for a routine refill or picking up cold remedies and snacks, CVS Pharmacy combines national reach with local know-how to meet your everyday needs.
A Personal Touch in Customer Service
One of CVS Pharmacy’s greatest strengths is its devoted team. Many customers rave about the “always top-notch service” and “courteous, accommodating” staff who greet each visit with a smile. Those friendly faces do more than hand you your medication—they take a moment to explain dosage instructions, help you navigate the aisles, and answer quick health questions. This level of personal attention can turn an ordinary pharmacy run into a reassuring, confidence-boosting experience.
That said, some reviews note uneven service quality, with occasional reports of less-friendly interactions. You may encounter a busy cashier or pharmacist who appears rushed or distracted. CVS Pharmacy continually invests in staff training and scheduling improvements to balance peak demand and ensure every customer leaves with the same helpful experience.
Prescription Precision—(Mostly) On Time
CVS Pharmacy prides itself on accuracy, but a handful of customers have experienced delays in prescription fills. Comments such as “great pharmacy if you don’t mind getting your prescription filled a week after you need it” and “extended hold times on the phone” reflect recent frustrations. Long wait times can be especially challenging when you need prescriptions refilled quickly or are awaiting MinuteClinic® COVID-19 results.
What CVS Pharmacy consistently delivers, however, is safety and meticulous attention to detail. Every prescription is double-checked by certified pharmacists, reducing the chance of errors. For faster service, customers are encouraged to use the CVS Pharmacy app to reorder and prepay, then choose curbside or drive-thru pickup—ideal for those on a tight schedule or seeking a contact-free option.
Expertise Behind the Counter
A key differentiator at CVS Pharmacy Reading is staff competence. When you find a technician or pharmacist who “navigates the system quickly” and efficiently processes your request, you’ll be in and out in mere minutes. This level of expertise underscores CVS’s commitment to staying current with pharmacy software, drug interactions, and insurance protocols. While some first-time visitors may notice a learning curve with newer team members, the store’s dedication to on-the-job training ensures that every associate will soon be fully versed in the technologies and procedures that streamline your visit.
Health Services & Reliability
Beyond prescriptions, CVS Pharmacy offers convenient health services. The in-store MinuteClinic® provides walk-in care for routine illnesses, vaccinations, and health screenings. Still, some customers have faced delays in test results—particularly COVID-19 diagnostics—reporting “day number five and still no results.” CVS is actively refining its lab partnerships and digital result notifications to speed up turnaround times and keep you informed.
Drive-thru options add another layer of convenience, especially if you’re feeling under the weather. CVS Pharmacy Reading strives for accuracy here too, though a few guests have noted missing items in their drive-thru orders. Each reported issue is an opportunity for the pharmacy to tighten its checks and balances, ensuring every prescription arrives complete, correct, and ready when you need it.
A Clean, Inviting Environment
Step inside CVS Pharmacy, and you’ll immediately appreciate the clean, well-organized interior. Customers frequently comment on how tidy the aisles are and how easy it is to find over-the-counter medicines, personal care products, and seasonal essentials. A neat layout isn’t just visually appealing—it reduces stress and helps you locate items quickly, making your shopping trip more efficient.
The only quibble comes outside, where the parking lot can show signs of neglect, from scattered leaves to overgrown weeds. CVS Pharmacy is aware of these cosmetic concerns and coordinates with property management to schedule regular maintenance, so your entire visit—from curb to counter—remains comfortable and welcoming.
Why Choose CVS Pharmacy Reading, PA?
• Courteous, Helpful Staff: Friendly pharmacists and associates go the extra mile to answer questions and offer guidance, transforming routine refills into personalized care.
• Rapid Print Services: When you need last-minute photo prints, labels, or documents, the knowledgeable team can navigate the system swiftly, often completing jobs in minutes.
• Spotless, Organized Interior: A well-maintained store layout ensures you can quickly locate essentials, reducing time spent wandering the aisles.
• Comprehensive Pharmacy & Health Services: From prescription accuracy to MinuteClinic® care, CVS Pharmacy tackles your health needs under one roof.
• Digital Convenience: Refill by app, text notifications, and curbside pickup options help you avoid long waits and make managing medications simpler than ever.
Stop By Today
Whether you’re a longtime patient or new to the neighborhood, CVS Pharmacy in Reading, PA, invites you to experience a pharmacy that balances national standards with local care. Pop in for your next prescription, vaccination, or quick print job—and discover why so many in Berks County trust CVS Pharmacy for health, wellness, and convenience. We look forward to serving you.
Categories
About This Business
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Payments
- Debit cards
- Credit cards
Planning
- Quick visit
Offerings
- Naloxone
- Passport photos
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Drive-through
- Onsite services
- In-store shopping
Contact Information
Reading, PA 19606
United States of America
Phone: +1 610-779-7939
Website: Visit Website
Customer Reviews
3.8 out of 5 stars
Based on 26 reviews
Review data
5 star reviews
- 54%
4 star reviews
- 12%
3 star reviews
- 8%
2 star reviews
- 12%
1 star reviews
- 15%
Working Hours
- Monday:
- 9AM-1:30PM,2-8PM
- Tuesday:
- 9AM-1:30PM,2-8PM
- Wednesday:
- 9AM-1:30PM,2-8PM
- Thursday:
- 9AM-1:30PM,2-8PM
- Friday:
- 9AM-1:30PM,2-8PM
- Saturday:
- 9AM-1:30PM,2-6PM
- Sunday:
- 10AM-1:30PM,2-5PM