
Penn Pharmacy
Penn Pharmacy in Reading is a long-standing, family-operated business known for quick prescription turnarounds and a welcoming community atmosphere. Customers appreciate the exceptionally helpful staff and the trust built over decades of reliable service.
What people love about Penn Pharmacy
"Cheers"-Style Community Atmosphere
The uniquely welcoming, familiar vibe makes customers feel part of a close-knit community rather than just a transactional visit.
Fast Prescription Turnaround
Quick and reliable prescription preparation consistently earns praise as a top convenience factor.
Exceptionally Helpful Staff
Customers repeatedly note that staff go above and beyond to assist with questions and issues, reinforcing a sense of care.
Family-Operated Legacy
The enduring family ownership stands out as a key differentiator, building trust through generations.
Key Themes from Reviews of Penn Pharmacy
Staff Friendliness & Customer Service
MixedCustomers often praise the friendly, caring interactions but some feel unwelcome or uncomfortable depending on who is working.
Service Efficiency & Wait Times
MixedMany appreciate the fast turnaround on prescriptions, while others experience frustratingly long wait times.
Family-Run & Personal Atmosphere
PositivePatrons love the warm, community-focused feel that comes from a long-standing, family-owned business.
Pharmacist Consistency & Professionalism
MixedExperiences vary widely by pharmacist, with some staff praised for professionalism and others criticized for poor service.
Service Offerings Limitations
NegativeA few customers are disappointed that the store focuses solely on prescription services and lacks a broader retail selection.
Long-Term Loyalty & Trust
PositiveMany patrons have relied on this pharmacy for decades, reflecting deep trust and customer loyalty.
About Penn Pharmacy
Welcome to Penn Pharmacy in Reading, PA
Nestled in the heart of Reading, Pennsylvania, Penn Pharmacy has been a trusted neighborhood pharmacy for decades. More than just a place to drop off a prescription, Penn Pharmacy embodies the warmth and familiarity of a family-run business that neighbors know and love. From its founding generation to today’s team, this independent pharmacy is dedicated to delivering personalized care, fast prescription turnaround, and a genuine sense of community.
A Legacy of Family-Run Care
What truly sets Penn Pharmacy apart is its enduring family-operated legacy. Generations of local families have relied on these familiar counter faces for everything from routine refills to health advice. As one longtime customer shared, “I used this pharmacy ever since I was a little kid … good to see that it is still being run by family.” That continuity builds deep trust: you’re not simply a number on a prescription label, but a valued member of an extended family that cares about your health and well-being.
A Community Hub: Where Everybody Knows Your Name
Step inside Penn Pharmacy and you’ll immediately notice the “Cheers”-style atmosphere. Regulars greet staff with a smile, pharmacists remember names and health histories, and newcomers quickly feel at home. This unique blend of professional expertise and neighborly warmth transforms a routine errand into a friendly visit. Customers often say it feels less like a transaction and more like catching up with friends who also happen to be healthcare experts.
Personalized Service & Professionalism
At Penn Pharmacy, personalized service is a cornerstone of the experience. The pharmacy team strives to answer questions, address concerns, and guide customers through complex medication regimens. Many patrons rave, “Very helpful and kind – will help you with any matter concerning meds … love Penn Pharmacy.” Still, experiences can vary slightly depending on which pharmacist is on shift. While some team members stand out for their exceptional professionalism, others are working hard to match that same high standard. Overall, most customers appreciate the caring attitude and willingness to go the extra mile.
Efficient Prescription Services
One of the most praised strengths of Penn Pharmacy is the pace and accuracy of its prescription preparation. “I don’t think even once I’ve had to wait an hour,” notes one reviewer, highlighting the staff’s commitment to efficiency. Another customer confirms, “Always on point and have medications ready.” This reliability offers busy families and professionals peace of mind, knowing their time is respected and their health needs are met promptly. On occasion, some customers have experienced longer waits—often during peak hours—but the team continually refines its workflow to keep turnaround times swift and stress-free.
A Focused Approach to Pharmacy
Penn Pharmacy specializes exclusively in dispensing prescriptions and providing expert pharmaceutical guidance—eschewing broader retail items to concentrate on what matters most: medications and patient care. While a few patrons mention, “Only prescriptions, not a place for anything else,” this focused approach allows the staff to channel all their attention into accuracy, safety, and detailed consultations. For those seeking a comprehensive retail pharmacy with snacks, cosmetics, or household goods, this may not be the perfect stop—but for prescription services done right, Penn Pharmacy remains unmatched in its neighborhood.
Long-Term Loyalty & Trust
Decades of dedicated service have forged deep bonds between Penn Pharmacy and the Reading community. Reviewers often remark on their unwavering loyalty: “Been coming here for years and never once had an issue.” That kind of consistent satisfaction doesn’t happen by accident—it’s built through careful attention to each customer’s unique needs, transparent communication about medications, and a steadfast commitment to reliable service.
Why Choose Penn Pharmacy?
• Family-Run Expertise: Experience the stability and trust of a multi-generation business that genuinely knows its community.
• Warm, Familiar Atmosphere: Enjoy the friendly “Cheers”-style environment where staff greet you by name and treat you like family.
• Fast, Accurate Prescription Filling: Benefit from a track record of quick turnaround times and meticulous attention to detail.
• Personalized Pharmaceutical Guidance: Consult with knowledgeable pharmacists ready to answer your questions and provide tailored advice.
• Focused Care: Rely on a pharmacy dedicated solely to prescription services, ensuring the highest standards of safety and accuracy.
Whether you’re new to Reading or a lifelong resident, Penn Pharmacy welcomes you with open arms and expert care. Make your next prescription visit more than an errand—make it a friendly stop where your health, time, and trust are always the top priority. Visit Penn Pharmacy today and discover why generations of customers continue to choose this Reading, PA pharmacy for all their medication needs.
Unique Details About Penn Pharmacy
Payments
- Credit cards
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
From the business
- Small business
Alternative Local Businesses in Reading, PA
Contact Information for Penn Pharmacy
Customer Reviews
4.1 out of 5 stars
Based on 27 reviews
Review data
5 star reviews
- 63%
4 star reviews
- 11%
3 star reviews
- 7%
2 star reviews
- 7%
1 star reviews
- 11%
Working Hours / Hours of Operation
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-6PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-2PM
- Sunday:
- Closed





