Tire shopReading

Firestone Complete Auto Care

4.5(342)
Unclaimed

Firestone Complete Auto Care in Reading is a trusted tire shop known for its friendly staff, competitive pricing, and prompt, professional service. Customers frequently praise staff like Kevin, Derek, and Tyler for their expertise and excellent customer care.

Firestone Complete Auto Care Logo

What people love about Firestone Complete Auto Care

Exceptional Service from Kevin

Multiple customers call out Kevin’s thorough diagnostics, clear explanations, and friendly support as a key reason they return.

Kevin grabbed his diagnostics tool and checked just to make sure all was clear.
Kevin and his team customer service was excellent!!

Rapid Flat Tire Assistance by Derek

Reviewers highlight Derek’s speedy, professional flat tire service, turning what could be a stressful situation into a quick fix.

Had a flat late Saturday afternoon and Derek at Firestone got it plugged and good to go in 30 mins!
Derek was outstanding and the entire crew was on point!

About Firestone Complete Auto Care

At Firestone Complete Auto Care in Reading, PA, your vehicle’s health and your peace of mind drive everything we do. As a full-service tire shop, auto repair shop, brake shop, and transmission specialist, we combine industry-leading expertise with hometown hospitality. Whether you need an oil change service, wheel alignment service, auto air conditioning tune-up, or a reliable car battery store, our skilled mechanics ensure you roll away safely and confidently.

A Team That Feels Like Family

From the moment you walk through our doors, you’ll notice the Firestone difference: genuine warmth and personal connection. Our friendly, personable staff take time to learn your name and your vehicle’s history, ensuring you feel cared for rather than rushed. Customers often praise how “very friendly gentlemen here” make them comfortable, whether it’s their first visit or their tenth. It’s not just about fixing cars—it’s about building relationships.

Honest, Trustworthy Service

Transparency is the cornerstone of our service philosophy. We believe in honest, upfront pricing with no hidden fees and no unnecessary upsells. Patrons frequently remark, “They are honest and upfront with pricing,” and appreciate knowing exactly what repairs or maintenance your car truly needs. Our aim is to earn your trust on every visit, so you can drive away confident that you received only the services required—nothing more, nothing less.

Exceptional Value and Competitive Pricing

Quality automotive care shouldn’t break the bank. At Firestone Complete Auto Care, you’ll find competitive pricing complemented by regular coupons and special offers. Numerous customers have noted they “paid less for all that I got done than I would have paid for just an oil change at Valvoline or Jiffy Lube.” Whether you’re replacing tires, servicing brakes, or topping off fluids, we strive to provide the best value in Reading, PA.

Fast, Efficient Turnaround

We understand your time is valuable, which is why our scheduling and workflow prioritize speed and efficiency. Count on us for prompt attention—many guests report being “in and out in an hour” for brake work or an oil change. Late-night flat tire? Our rapid flat tire assistance, led by Derek, has customers back on the road in as little as 30 minutes. When emergencies strike, Firestone is on call to keep you moving.

Professional Expertise You Can Count On

Behind every service is a commitment to technical excellence. Our ASE-certified mechanics bring years of hands-on experience diagnosing and repairing everything from transmission issues to complex air conditioning faults. Customers trust our team—“Professional, honest staff and quick battery service for my Mercedes Benz E350,” one customer shared—because we combine cutting-edge diagnostic tools with old-fashioned workmanship.

Scheduling Made Simple

Booking an appointment at our auto repair shop is straightforward, whether you call. While we push to keep wait times minimal, a few busy days can create scheduling hiccups. When delays do happen, we own our mistakes and communicate promptly to get your vehicle back on track. We continually refine our processes so that most customers experience the seamless, hassle-free service they deserve.

Our Commitment to Continuous Improvement

On rare occasions, a patron may feel we’ve fallen short—perhaps due to a misdiagnosis or an unexpected delay. When this happens, our management team listens closely, addresses concerns with respect, and works swiftly to make things right. This dedication to accountability means we learn from every experience, ensuring our standards only grow stronger over time.

Meet the Firestone All-Stars

We’re proud of the individuals who bring our reputation to life:
• Kevin – Renowned for his thorough diagnostics and clear explanations. Customers rave that “Kevin and his team’s customer service was excellent!” and return knowing their vehicle is in expert hands.
• Derek – Our flat tire hero. Late-Saturday flats become quick fixes, thanks to Derek’s skill and speed. He’ll have you back on the road and grateful for his professional approach.
• Tyler – The embodiment of patience and respect. From last-minute service requests to in-depth walk-throughs, Tyler ensures you understand every step and feel safe driving away.

Visit Us Today

When you need a reliable mechanic in Reading, PA, choose Firestone Complete Auto Care. We’re more than a car repair and maintenance service—we’re your neighbor, committed to honest recommendations, fair pricing, and a level of care that turns one-time customers into lifelong advocates. Schedule your next oil change, brake inspection, tire replacement, or transmission check today and experience automotive service built on trust, value, and genuine human connection. We look forward to serving you!

Unique Details About Firestone Complete Auto Care

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly

Payments

  • Debit cards
  • Credit cards

Planning

  • Appointments recommended

Amenities

  • Mechanic
  • Restroom

Offerings

  • Oil change

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Firestone Complete Auto Care

244 Penn St
Reading, PA 19602
United States of America

County: Berks County

Website: Visit Website

Claim This Business

Customer Reviews

4.5 out of 5 stars

Based on 342 reviews

Review data

5 star reviews

75%

4 star reviews

14%

3 star reviews

3%

2 star reviews

1%

1 star reviews

6%

Working Hours / Hours of Operation

Monday:
7AM-6PM
Tuesday:
7AM-6PM
Wednesday:
7AM-6PM
Thursday:
7AM-6PM
Friday:
7AM-6PM
Saturday:
7AM-6PM
Sunday:
9AM-5PM

Follow Firestone Complete Auto Care on Social

Similar Tire Shops Near Reading, PA

Witmoyer's Automotive

Auto repair shop

Witmoyer's Automotive

5.0(62)West Reading

Witmoyer's Automotive in West Reading, PA, is celebrated for its honest and efficient auto repair services. Known for rapid repairs and fair pricing, Gary and his team deliver expert, trustworthy service with a…

KAM Specialties

Car repair and maintenance service

KAM Specialties

4.9(56)Reading

KAM Specialties in Reading, PA, excels in repairing and maintaining German and European cars with exceptional technical expertise and honesty. Customers commend the team for its meticulous workmanship, transparent…

Lee Myles Auto Care & Transmissions

Auto repair shop

Lee Myles Auto Care & Transmissions

4.8(546)Reading

A women-owned full service auto repair shop in Reading, specializing in transmission diagnosis and rebuilds alongside general maintenance for cars, light trucks, SUVs and vans, with English and Spanish assistance.…

King's Auto Repair Inc.

Auto repair shop

King's Auto Repair Inc.

4.8(223)West Reading

King's Auto Repair Inc. is a full-service, appointment-based auto repair shop in West Reading handling maintenance, engine diagnostics, brakes, tire service and Pennsylvania state inspections. Customers highlight the…

Peter Auto Sales & Service

Car inspection station

Peter Auto Sales & Service

4.8(201)Reading

Peter Auto Sales & Service in Reading, PA is a trusted car inspection station known for its professional expertise, swift and affordable service, and customer-friendly approach. With flexible scheduling and proactive…

H & B NAPA Auto Care

Auto repair shop

H & B NAPA Auto Care

4.8(125)Reading

H & B NAPA Auto Care in Reading, PA, is an auto repair shop renowned for honest service, expert EV care, and quick, efficient repairs. Customers appreciate the clear communication, fair pricing, and exceptional…

H & F Tire Service

Tire shop

H & F Tire Service

4.8(75)Reading

H & F Tire Service in Reading, PA, offers prompt tire repairs with a reputation for friendly, professional service and honest pricing. Customers appreciate their speedy assistance, accommodating staff, and competitive…

Touba Tires

Tire shop

Touba Tires

4.8(69)Reading

Touba Tires in Reading, PA is a trusted tire shop known for friendly service, honest pricing, and prompt roadside assistance. With personalized care from Adan and Galax, customers enjoy efficient and reliable automotive…