Firestone Complete Auto Care

About Firestone Complete Auto Care

At Firestone Complete Auto Care in Reading, PA, your vehicle’s health and your peace of mind drive everything we do. As a full-service tire shop, auto repair shop, brake shop, and transmission specialist, we combine industry-leading expertise with hometown hospitality. Whether you need an oil change service, wheel alignment service, auto air conditioning tune-up, or a reliable car battery store, our skilled mechanics ensure you roll away safely and confidently.

A Team That Feels Like Family

From the moment you walk through our doors, you’ll notice the Firestone difference: genuine warmth and personal connection. Our friendly, personable staff take time to learn your name and your vehicle’s history, ensuring you feel cared for rather than rushed. Customers often praise how “very friendly gentlemen here” make them comfortable, whether it’s their first visit or their tenth. It’s not just about fixing cars—it’s about building relationships.

Honest, Trustworthy Service

Transparency is the cornerstone of our service philosophy. We believe in honest, upfront pricing with no hidden fees and no unnecessary upsells. Patrons frequently remark, “They are honest and upfront with pricing,” and appreciate knowing exactly what repairs or maintenance your car truly needs. Our aim is to earn your trust on every visit, so you can drive away confident that you received only the services required—nothing more, nothing less.

Exceptional Value and Competitive Pricing

Quality automotive care shouldn’t break the bank. At Firestone Complete Auto Care, you’ll find competitive pricing complemented by regular coupons and special offers. Numerous customers have noted they “paid less for all that I got done than I would have paid for just an oil change at Valvoline or Jiffy Lube.” Whether you’re replacing tires, servicing brakes, or topping off fluids, we strive to provide the best value in Reading, PA.

Fast, Efficient Turnaround

We understand your time is valuable, which is why our scheduling and workflow prioritize speed and efficiency. Count on us for prompt attention—many guests report being “in and out in an hour” for brake work or an oil change. Late-night flat tire? Our rapid flat tire assistance, led by Derek, has customers back on the road in as little as 30 minutes. When emergencies strike, Firestone is on call to keep you moving.

Professional Expertise You Can Count On

Behind every service is a commitment to technical excellence. Our ASE-certified mechanics bring years of hands-on experience diagnosing and repairing everything from transmission issues to complex air conditioning faults. Customers trust our team—“Professional, honest staff and quick battery service for my Mercedes Benz E350,” one customer shared—because we combine cutting-edge diagnostic tools with old-fashioned workmanship.

Scheduling Made Simple

Booking an appointment at our auto repair shop is straightforward, whether you call or book online. While we push to keep wait times minimal, a few busy days can create scheduling hiccups. When delays do happen, we own our mistakes and communicate promptly to get your vehicle back on track. We continually refine our processes so that most customers experience the seamless, hassle-free service they deserve.

Our Commitment to Continuous Improvement

On rare occasions, a patron may feel we’ve fallen short—perhaps due to a misdiagnosis or an unexpected delay. When this happens, our management team listens closely, addresses concerns with respect, and works swiftly to make things right. This dedication to accountability means we learn from every experience, ensuring our standards only grow stronger over time.

Meet the Firestone All-Stars

We’re proud of the individuals who bring our reputation to life:
• Kevin – Renowned for his thorough diagnostics and clear explanations. Customers rave that “Kevin and his team’s customer service was excellent!” and return knowing their vehicle is in expert hands.
• Derek – Our flat tire hero. Late-Saturday flats become quick fixes, thanks to Derek’s skill and speed. He’ll have you back on the road and grateful for his professional approach.
• Tyler – The embodiment of patience and respect. From last-minute service requests to in-depth walk-throughs, Tyler ensures you understand every step and feel safe driving away.

Visit Us Today

When you need a reliable mechanic in Reading, PA, choose Firestone Complete Auto Care. We’re more than a car repair and maintenance service—we’re your neighbor, committed to honest recommendations, fair pricing, and a level of care that turns one-time customers into lifelong advocates. Schedule your next oil change, brake inspection, tire replacement, or transmission check today and experience automotive service built on trust, value, and genuine human connection. We look forward to serving you!