Tom Masano Ford

Welcome to Tom Masano Ford: Your Trusted Car Dealer in Reading, PA

Nestled in the heart of Berks County, Tom Masano Ford has been setting the standard for automotive excellence as a full-service car dealer, auto repair shop, tire shop, and used car dealer in Reading, PA. From first impressions on the showroom floor to seamless maintenance visits in the service bay, every aspect of the Tom Masano Ford experience is designed to deliver confidence, comfort, and value.

A Sales Team You Can Count On

Walking into Tom Masano Ford, you’ll immediately notice the difference: the sales staff genuinely care. Customers repeatedly praise the friendly professionalism of team members like Maura and Jeff, whose pressure-free guidance transforms buying a vehicle from a chore into a delight. Whether you’re exploring the latest Ford F-150 hybrid or comparing used models, the team’s deep product knowledge shines. As one shopper noted, “Gabriel has high knowledge regarding the F-150 and helped me make my mind on a F-150 hybrid.” Clear, honest explanations help you weigh features and benefits so you drive away feeling 100% comfortable with your decision.

Effortless, Efficient Purchase Process

At Tom Masano Ford, efficiency isn’t an afterthought—it’s baked in. From your first inquiry to signing the final papers, you’ll experience a streamlined process that respects your time. Many customers report that their transaction was the “fastest car buying experience EVER.” Vehicles are prepped for immediate inspection, paperwork is handled promptly, and financing options are presented transparently. This focus on speed and simplicity means you’ll spend less time waiting and more time enjoying your new ride.

Genuine Customer Service & Thoughtful Follow-Up

Outstanding service doesn’t end once you leave the lot. The Tom Masano Ford team takes pride in attentive communication and proactive follow-up—without ever feeling pushy. Whether it’s checking in after delivery or addressing a service concern, staff members like Gabriel and Angela Kiritsis exemplify customer advocacy. One client shared, “Angela figured everything out and worked it out so I did not have to pay close to 5k in service fees. This woman is on point.” That level of dedication turns single transactions into long-term relationships.

Expert Auto Repair & Tire Shop Services

Beyond new and used vehicle sales, Tom Masano Ford’s factory-trained technicians stand ready to handle everything from routine oil changes to major repairs in the auto repair shop. Their tire shop offers a wide selection of quality tires and expert installation, ensuring your vehicle performs safely in all seasons. While most service experiences earn rave reviews for courtesy and competence, the dealership continually refines its operations to make every visit hassle-free. Need a recall inspection? Brake service? The team is on it—though they admit sometimes small oversights can occur (like reconnecting a garage door opener), they move swiftly to make it right.

Perks That Make You Feel Right at Home

Visiting Tom Masano Ford is more than a maintenance stop—it’s a thoughtful experience. The dealership’s owner proudly bottles his own spring water, and customers love sipping that crisp, refreshing hospitality while they wait. Small touches—complimentary snacks, hot coffee, and even cartoons for the kids—create a family-friendly waiting room where everyone feels at ease. At vehicle delivery, you might receive a branded hat to commemorate your purchase, a gesture that many note as their first ever in a car-buying experience. These added-value perks underscore a simple philosophy: when you’re treated like family, you keep coming back.

Competitive Pricing & Exceptional Value

Fair pricing and transparent negotiations are cornerstones of the Tom Masano Ford promise. Whether you’re in the market for a brand-new Ford Explorer, trading in your sedan for a Ranger, or browsing the pre-owned selection, you’ll find competitive offers backed by staff willing to listen and collaborate. “I found that Tom Masano in Reading PA offered the best price for the vehicle,” explained one satisfied buyer. That kind of value—paired with courteous service—ensures you get more than just a vehicle; you gain peace of mind.

Why Choose Tom Masano Ford?

• Comprehensive automotive solutions under one roof: new and used car sales, factory-trained service technicians, and a dedicated tire shop.
• A sales team celebrated for professionalism, expertise, and genuine care—no high-pressure tactics, just honest guidance.
• Rapid, hassle-free purchase experiences that respect your time without cutting corners on detail.
• Ongoing customer support, proactive follow-up, and advocates like Angela Kiritsis who champion your interests.
• Thoughtful amenities—from owner’s spring water and branded giveaways to a family-friendly waiting area.
• Clear, upfront pricing and respectful negotiation that put value first.

Visit Us Today

Whether you’re searching for your next Ford truck, need routine maintenance, or want to browse quality used cars, Tom Masano Ford in Reading, PA, stands ready to exceed expectations. Experience the blend of professionalism, expertise, and personal touches that keep drivers returning year after year. Stop by for a test drive, schedule service online, or call our team—your best automotive experience starts here.