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Fulton Bank

2.8(10 reviews)
UnclaimedBankBank, ATM

What people love here...

Hometown Bank Atmosphere

Customers repeatedly praise the branch’s welcoming, small-town vibe as differentiating it from larger institutions.

Managed like an old fashioned local bank.
For their hometown bank attitude … I highly recommend the Reiffton / Exeter branch.

Key Themes from Reviews

Wait Times & Queue ManagementNegative

Customers frequently face long, unaddressed wait times both at the outdoor kiosk and on phone lines, causing frustration.

"I waited at the outdoor kiosk 15 minutes to send in a deposit, and no one responded to my button pushing."
"The phone operator tells me they will be with me shortly but I've waited about 25 minutes all 3 times and had enough."

About Fulton Bank

Welcome to Fulton Bank in Reading, PA

Nestled in the heart of Reading, Pennsylvania, Fulton Bank offers the warmth and trust of a hometown financial institution alongside the convenience of modern banking. Whether you’re stopping by our branch or using one of our ATMs, you’ll experience a level of personalized care and community-minded service that sets us apart from larger, impersonal banks.

A Genuine Small-Town Atmosphere

At Fulton Bank, we believe banking should feel like a conversation with a trusted neighbor—always welcoming, never rushed. Customers often remark that our Reiffton/Exeter branch “is managed like an old fashioned local bank,” and they appreciate the genuine sense of belonging we foster. From the moment you step through our doors, you’ll notice the relaxed pace, friendly greetings, and familiar faces that make us feel more like family than a faceless corporation.

Personalized Service & Customized Solutions

We know that every customer’s financial journey is unique. That’s why our team takes the time to explore the best options Fulton Bank can offer—whether you’re opening a small business checking account or planning for long-term savings. Clients regularly praise our ability to tailor solutions to their individual needs, noting that our “branch personnel take the time to explore the best options” and deliver reliable, attentive support. This dedication transforms routine transactions into meaningful, value-added experiences.

Direct Access to Leadership

One of the hallmarks of Fulton Bank is our commitment to accessibility. Need to discuss a loan application or address a concern? You can speak directly with the branch manager—or receive a prompt callback—without getting lost in an endless phone queue. Customers consistently highlight this direct line to leadership, calling our managers “pleasant and helpful” and appreciating the swift, personal attention they receive.

Friendly, Professional Staff

Behind every great community bank is a team of dedicated professionals who genuinely care about your success. While every organization faces challenges, many patrons have applauded our courteous front-line employees. From assisting you at the teller window to guiding you through online banking tools, our staff strives to be “always on top of everything” and to deliver “very nice” customer experiences. We continually train our team members to uphold high standards of professionalism, ensuring that every interaction reinforces our reputation for friendliness and expertise.

Modern Technology with a Human Touch

Fulton Bank understands the importance of blending traditional service with cutting-edge technology. Our network of ATMs and self-service kiosks offers round-the-clock access to deposits, withdrawals, and account inquiries. We recognize that some customers have experienced longer wait times at our outdoor kiosks and occasional challenges with our phone-banking system. Rest assured, we’re actively listening to every piece of feedback. By refining our queue-management processes and enhancing kiosk reliability, we’re committed to delivering the swift, dependable service you deserve—whether you visit us in person or connect with us remotely.

A Fair and Inclusive Community Partner

At Fulton Bank, fairness and inclusivity aren’t just words—they’re values we live every day. Our doors are open to everyone in the community, regardless of background or circumstance. We take pride in treating each customer with dignity and respect, ensuring that every individual receives equal access to our products, services, and support. As we grow and evolve, we reaffirm our dedication to cultivating an atmosphere where all feel valued and welcome.

Building Long-Lasting Relationships

What truly distinguishes Fulton Bank is our enduring commitment to the people and businesses of Reading, PA. We’re more than a financial institution; we’re a steadfast neighbor, invested in your prosperity and well-being. From local entrepreneurs launching their first ventures to families planning for college or retirement, our tailored guidance and hometown approach help our customers turn financial goals into realities.

Visit Us Today

Experience firsthand why so many residents recommend Fulton Bank for its welcoming ambiance, customized solutions, and direct management access. Whether you need to deposit a check at one of our ATMs, explore loan options with a branch manager, or simply ask a question, we’re here to make banking easier, friendlier, and more personal.

Stop by our Reading, PA branch or find an ATM near you. At Fulton Bank, your financial success is our priority—today, tomorrow, and for generations to come.

Categories

About This Business

Offerings

  • Cash advance

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Drive-through

Contact Information

4001 Perkiomen Ave
Reading, PA 19606
United States of America

Website: Visit Website

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Customer Reviews

2.8 out of 5 stars

Based on 10 reviews

Review data

5 star reviews

30%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

Working Hours

Monday:
9AM-4PM
Tuesday:
9AM-4PM
Wednesday:
9AM-4PM
Thursday:
9AM-4PM
Friday:
9AM-6PM
Saturday:
9AM-12PM
Sunday:
Closed

Location Map