What people love here...
Hometown Bank Atmosphere
Customers repeatedly praise the branch’s welcoming, small-town vibe as differentiating it from larger institutions.
Key Themes from Reviews
Wait Times & Queue ManagementNegative
Customers frequently face long, unaddressed wait times both at the outdoor kiosk and on phone lines, causing frustration.
About Fulton Bank
Welcome to Fulton Bank in Reading, PA
Nestled in the heart of Reading, Pennsylvania, Fulton Bank offers the warmth and trust of a hometown financial institution alongside the convenience of modern banking. Whether you’re stopping by our branch or using one of our ATMs, you’ll experience a level of personalized care and community-minded service that sets us apart from larger, impersonal banks.
A Genuine Small-Town Atmosphere
At Fulton Bank, we believe banking should feel like a conversation with a trusted neighbor—always welcoming, never rushed. Customers often remark that our Reiffton/Exeter branch “is managed like an old fashioned local bank,” and they appreciate the genuine sense of belonging we foster. From the moment you step through our doors, you’ll notice the relaxed pace, friendly greetings, and familiar faces that make us feel more like family than a faceless corporation.
Personalized Service & Customized Solutions
We know that every customer’s financial journey is unique. That’s why our team takes the time to explore the best options Fulton Bank can offer—whether you’re opening a small business checking account or planning for long-term savings. Clients regularly praise our ability to tailor solutions to their individual needs, noting that our “branch personnel take the time to explore the best options” and deliver reliable, attentive support. This dedication transforms routine transactions into meaningful, value-added experiences.
Direct Access to Leadership
One of the hallmarks of Fulton Bank is our commitment to accessibility. Need to discuss a loan application or address a concern? You can speak directly with the branch manager—or receive a prompt callback—without getting lost in an endless phone queue. Customers consistently highlight this direct line to leadership, calling our managers “pleasant and helpful” and appreciating the swift, personal attention they receive.
Friendly, Professional Staff
Behind every great community bank is a team of dedicated professionals who genuinely care about your success. While every organization faces challenges, many patrons have applauded our courteous front-line employees. From assisting you at the teller window to guiding you through online banking tools, our staff strives to be “always on top of everything” and to deliver “very nice” customer experiences. We continually train our team members to uphold high standards of professionalism, ensuring that every interaction reinforces our reputation for friendliness and expertise.
Modern Technology with a Human Touch
Fulton Bank understands the importance of blending traditional service with cutting-edge technology. Our network of ATMs and self-service kiosks offers round-the-clock access to deposits, withdrawals, and account inquiries. We recognize that some customers have experienced longer wait times at our outdoor kiosks and occasional challenges with our phone-banking system. Rest assured, we’re actively listening to every piece of feedback. By refining our queue-management processes and enhancing kiosk reliability, we’re committed to delivering the swift, dependable service you deserve—whether you visit us in person or connect with us remotely.
A Fair and Inclusive Community Partner
At Fulton Bank, fairness and inclusivity aren’t just words—they’re values we live every day. Our doors are open to everyone in the community, regardless of background or circumstance. We take pride in treating each customer with dignity and respect, ensuring that every individual receives equal access to our products, services, and support. As we grow and evolve, we reaffirm our dedication to cultivating an atmosphere where all feel valued and welcome.
Building Long-Lasting Relationships
What truly distinguishes Fulton Bank is our enduring commitment to the people and businesses of Reading, PA. We’re more than a financial institution; we’re a steadfast neighbor, invested in your prosperity and well-being. From local entrepreneurs launching their first ventures to families planning for college or retirement, our tailored guidance and hometown approach help our customers turn financial goals into realities.
Visit Us Today
Experience firsthand why so many residents recommend Fulton Bank for its welcoming ambiance, customized solutions, and direct management access. Whether you need to deposit a check at one of our ATMs, explore loan options with a branch manager, or simply ask a question, we’re here to make banking easier, friendlier, and more personal.
Stop by our Reading, PA branch or find an ATM near you. At Fulton Bank, your financial success is our priority—today, tomorrow, and for generations to come.
Categories
About This Business
Offerings
- Cash advance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
Contact Information
Reading, PA 19606
United States of America
Phone: +1 610-779-6737
Website: Visit Website
Customer Reviews
2.8 out of 5 stars
Based on 10 reviews
Review data
5 star reviews
- 30%
4 star reviews
- 20%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 50%
Working Hours
- Monday:
- 9AM-4PM
- Tuesday:
- 9AM-4PM
- Wednesday:
- 9AM-4PM
- Thursday:
- 9AM-4PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-12PM
- Sunday:
- Closed