First National Bank

Welcome to First National Bank

Nestled in the heart of Reading, PA, First National Bank has proudly served individuals, families, and businesses for generations. As a full-service community bank, we combine local roots with comprehensive financial solutions. Whether you’re opening your first checking account, seeking a mortgage, or expanding a small business, our dedicated team is here to guide you every step of the way.

Our Commitment to Exceptional Service

At First National Bank, we believe banking should be both personal and professional. We know from customer feedback that polite, attentive staff can transform a routine transaction into a positive moment in your day. While some customers have experienced less-than-ideal interactions, FNB is committed to ongoing staff training in courtesy, product knowledge, and problem-solving. We strive to ensure every visit—whether at the teller window or via phone—is met with the friendliness and respect you deserve.

Personalized, Community-Focused Banking

We’re more than a financial institution; we’re your neighbors. Our roots in Reading, PA, inspire us to support local growth and understand regional needs. From first-time homebuyers to long-time residents, our bankers take time to listen and propose solutions tailored to your goals. Customers consistently praise our Exeter branch staff for their warmth and expertise, setting a shining example of the kind of service we aim to deliver across all locations.

Digital Tools for Your Convenience

In today’s fast-paced world, our online and mobile banking platforms offer 24/7 access to your accounts. Pay bills, transfer funds, deposit checks, or schedule alerts from the comfort of your home—no branch visit required. We recognize the frustration some customers have faced when setting up online services, and we’re dedicated to enhancing our digital support. If you need assistance, our knowledgeable team is ready to walk you through each step, ensuring your banking experience is smooth and intuitive.

Transparent Fees, Trusted Relationships

Financial confidence starts with clarity. First National Bank honors legacy benefits—like Metro Bank’s free checking—for qualifying customers, helping you avoid surprise charges. We understand that unexpected fees can undermine trust, so we clearly outline any charges associated with replacement cards, paper statements, overdrafts, and more. Our goal is to partner with you, offering guidance on how to manage your account to minimize or eliminate fees whenever possible.

Efficient Service, Reduced Wait Times

We value your time. While occasional high traffic can lead to longer lines—inside or at the drive-through—we continue to optimize staffing levels and transaction processes to keep wait times low. From dedicated teller lanes to enhanced ATM services, our focus is on moving you through your transaction quickly and accurately. If you ever feel your visit is taking too long, please let us know. Your feedback helps us refine operations so every customer leaves satisfied.

Branch Network & Convenient Hours

First National Bank’s branches in Reading, PA, are strategically located and designed with your convenience in mind. Although traditional weekday hours serve many customers, we understand life doesn’t always fit a nine-to-five schedule. That’s why our drive-through lanes and digital banking offerings extend access beyond lobby hours. For urgent needs outside normal times, our mobile app and online portal are always open—your bank in your pocket, whenever you need it.

Responsive Communication, Always Within Reach

Reaching real-time support should never feel impossible. At First National Bank, we take pride in clear and timely communication. Our phone lines are staffed by professionals trained to address your questions without excessive hold times or call transfers. Should a call ever drop or linger too long on hold, we encourage you to share that experience so we can improve. Your convenience and peace of mind are at the forefront of our customer service philosophy.

A Legacy of Free Checking

Building on the legacy of Metro Bank’s popular no-fee checking, FNB continues to honor that benefit for eligible customers. This ongoing commitment ensures that your day-to-day banking remains simple and straightforward, with no surprises on your monthly statement. We empower you to focus on what matters most—your family, your business, your community—without worrying about unnecessary bank fees.

Your Partner in Financial Growth

First National Bank is more than a place to store money—we’re a partner in your financial journey. From expert guidance on loans and mortgages to cash management for businesses, we provide the resources and insight you need to reach your goals. Our local decision-makers understand the Reading, PA, market and respond swiftly to lending requests. When you succeed, our community succeeds.

Join the many customers who entrust their personal and business finances to First National Bank. Experience the blend of hometown friendliness and modern banking solutions that only a community-founded institution can deliver. Visit us in Reading, PA, or explore our online resources today—because at First National Bank, your financial well-being is our top priority.