InHome Oxygen & Medical Equipment Logo

InHome Oxygen & Medical Equipment

3.2(58 reviews)
UnclaimedMedical supply storeMedical supply store, Oxygen equipment supplier

What people love here...

Prompt Equipment Delivery & Pickup

Fast turnaround on rentals and pickups is frequently singled out as a key strength.

Got the equipment out within hours of the request.
2 Days Later I went and picked it up.

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

Customers report both extremely warm, helpful interactions and equally strong experiences of rudeness and dismissiveness from different staff members.

"Fantastic service. … Couldn’t have been a nicer experience."
"Lady at the front desk is so freaking rude. … She needs to be replaced with someone nicer."

About InHome Oxygen & Medical Equipment

About InHome Oxygen & Medical Equipment

Nestled in the heart of Reading, PA, InHome Oxygen & Medical Equipment is your local destination for top-tier medical supplies and oxygen equipment. As a full-service medical supply store and oxygen equipment supplier, we take pride in delivering comfort, safety, and peace of mind to patients, caregivers, and healthcare professionals throughout Berks County. Whether you need rental equipment, home oxygen solutions, or expert advice on billing and insurance, our goal is to make every interaction smooth, responsive, and tailored to your unique needs.

Comprehensive Products & Services

At InHome Oxygen & Medical Equipment, we carry a wide range of durable medical equipment (DME) designed to support your health and recovery journey:

• Oxygen Concentrators & Cylinders – High-performance units for home or mobile use
• Mobility Aids – Walkers, wheelchairs, transport chairs, and rollators
• Respiratory Devices – CPAP machines, nebulizers, and accessories
• Home Care Essentials – Hospital beds, pressure relief mattresses, and lift chairs
• Daily Living Aids – Bathroom safety rails, commode chairs, and adaptive utensils

Beyond our extensive product lineup, we offer flexible rental programs, same-day delivery and pickup, and on-site service visits. Owner Rob and his team of technicians are renowned for their rapid response—often arriving within hours to make repairs or adjustments, so you can return to daily life without prolonged disruption.

A Reputation for Responsiveness

One of our most celebrated strengths is the speed and efficiency of our service. Many patrons rave about having equipment delivered within hours of request or being able to pick up a vital device just two days after placing an order. Our logistics team leverages local routes and stock availability to reduce wait times. When a hospital bed needed urgent calibration, Rob dispatched a professional technician who had it running like new in mere minutes—an example of how we transform urgent needs into swift solutions.

Personalized, Knowledgeable Support

We recognize that medical equipment can be complex, and insurance or billing questions can add stress to an already challenging situation. That’s why our staff—particularly Charlene and Angela—stand out for clarity, empathy, and expertise.
• Charlene is known for patiently walking customers through every billing concern, unraveling confusing statements, and ensuring claims are accurately submitted.
• Angela goes above and beyond in meeting home delivery needs, coordinating appointments, and following up to guarantee satisfaction.

This level of individualized attention turns potentially stressful scenarios into manageable, even positive, experiences. Customers repeatedly tell us that our knowledgeable staff “made the unknown easy” and generously offered solutions that fit both their clinical requirements and budget constraints.

Quality & Reliability You Can Trust

Our commitment to product quality is unwavering. We partner with leading manufacturers, adhere to rigorous maintenance protocols, and conduct thorough inspections before every delivery. In the rare instances when equipment arrives defective—such as a leaking cold pack or a malfunctioning oxygen concentrator—we work diligently with you to arrange immediate repairs or replacements. Owner Rob personally oversees every warranty claim, striving to minimize downtime and inconvenience.

Transparent Pricing & Insurance Guidance

We understand that medical expenses can be daunting. While some customers compare our pricing to big-box retailers or online marketplaces, our rates reflect not just the cost of the device, but the comprehensive support network we provide: from professional setup and in-home delivery to routine maintenance and rapid troubleshooting. To further ease financial concerns, our in-house billing specialists maintain open communication with insurance providers. Although insurance policies can be complicated and coverage can vary, we tirelessly advocate on your behalf to ensure claims are submitted correctly and promptly—so you never face unexpected out-of-pocket bills.

Fair Return & Warranty Policies

Your satisfaction and safety are paramount. We offer a 30-day return window on most rental equipment, and robust warranties on purchased devices. If you ever encounter an issue within the warranty period, our policy ensures repairs or exchanges at minimal or no charge. We continuously review and refine our policies, guided by customer feedback, to maintain fairness and accountability.

Serving the Reading Community

As a locally owned and operated business, InHome Oxygen & Medical Equipment is more than just a supplier—we’re your neighbors and allies in health. We support local health initiatives, partner with regional healthcare providers, and regularly participate in community outreach events. Our presence in Reading, PA, means we share both your challenges and your triumphs.

Why Choose InHome Oxygen & Medical Equipment?

• Rapid Turnaround: Same-day or next-day equipment delivery and pickup
• Expert Technicians: Professional on-site service from Rob’s skilled team
• Personalized Care: Patient, knowledgeable guidance from Charlene and Angela
• Reliable Products: High-quality, inspected medical devices with solid warranties
• Transparent Process: Clear pricing and proactive insurance coordination
• Community Focus: A Berks County business invested in local well-being

Whether you’re managing a chronic condition, recovering from surgery, or seeking supportive care equipment for a loved one, InHome Oxygen & Medical Equipment is here to provide reliable products, expert guidance, and heartfelt service. Contact us today in Reading, PA, and discover why families, caregivers, and healthcare professionals trust us as their go-to medical supply store and oxygen equipment supplier.

About This Business

Payments

  • Credit cards

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery

Contact Information

103 Lancaster Ave
Reading, PA 19611
United States of America

Website: Visit Website

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Customer Reviews

3.2 out of 5 stars

Based on 58 reviews

Review data

5 star reviews

53%

4 star reviews

0%

3 star reviews

2%

2 star reviews

7%

1 star reviews

38%

Working Hours

Monday:
8AM-6PM
Tuesday:
8AM-6PM
Wednesday:
8AM-6PM
Thursday:
8AM-6PM
Friday:
8AM-6PM
Saturday:
9AM-1PM
Sunday:
Closed

Location Map