Kasper TV & Appliance Co Inc

About Kasper TV & Appliance Co Inc

Nestled in the heart of Shillington, PA, Kasper TV & Appliance Co Inc is your go-to appliance store for quality products, expert repairs, and warm, personalized service. As a long-standing, family-owned business, we pride ourselves on treating every customer like a neighbor—because in a community-driven town like ours, trust and reputation mean everything. Whether you’re upgrading your kitchen with top-brand refrigerators and dishwashers or rely on us to keep your existing appliances running smoothly, Kasper TV & Appliance Co Inc delivers excellence at every step.

Exceptional Customer Service

What truly sets Kasper TV & Appliance Co Inc apart is our unwavering commitment to customer satisfaction. From the moment you walk into our spacious showroom to the instant your new appliance hums to life in your home, our friendly and knowledgeable staff will guide you. Clients routinely share that “Kasper’s customer service, tech’s and salesmen are great! Their customer service is amazing,” and praise our team for going the extra mile. Our sales associate Nathan exemplifies this spirit: “I worked with Nathan and he was great throughout the entire process from order placement to delivery.” It’s this personal touch—rather than a faceless, big-box approach—that keeps customers coming back year after year.

Reliable Delivery & Installation

At Kasper TV & Appliance Co Inc, delivering your appliances safely and installing them flawlessly is a core promise. Our delivery crews arrive punctually, treat your home with respect, and tackle every installation challenge with ingenuity. One customer raved, “The two men in charge of delivery/installation found a way to connect the new hose to our sink without the extension or need to purchase new parts,” then took time to “explain to us how our dishwasher works and were super kind!” That level of resourcefulness and clear communication ensures that your new appliance is set up correctly, leaving you with peace of mind and a functioning kitchen from day one.

Expert Repair Services

Downtime is the last thing you want when your appliances break. Our repair technicians, like Rick and Dickie, are renowned throughout Shillington for their punctuality, diagnostic expertise, and courteous professionalism. Customers thank “Rick” for arriving exactly when promised, quickly identifying the issue, and getting their oven or dryer back in service at a fraction of the replacement cost. Others commend “Dickie” for his honest diagnostics and straightforward advice, saying, “He confirmed my thought of what was wrong and gave me nothing but his honest opinion of my options.” With same-day or next-day appointments, you’ll never wait long for a resolution.

Competitive Pricing & Outstanding Value

Why pay more at a big-box retailer when you can support a local business and save money? At Kasper TV & Appliance Co Inc, we offer competitive pricing across leading brands like GE, Whirlpool, and Samsung—often matching or beating holiday sale prices. One satisfied customer noted, “Nice showroom… They had exactly what I needed, at a significant holiday sale price,” while another shared, “Pricing was better than any major store and delivery and setup was included.” Between flexible financing options and seasonal promotions, you’ll find both the appliance and the payment plan that work best for your budget.

Prompt Communication & Responsiveness

A seamless experience isn’t just about products and prices—it’s also about clear, timely updates. Our team takes pride in keeping you informed every step of the way. Whether it’s a service call confirmation, a delivery window reminder, or an update on a warranty claim, you’ll appreciate our proactive approach. One reviewer highlighted, “The tech called the night before to confirm. He showed up ON TIME… washer repaired and out in under 30 minutes. Excellent service.” Another noted, “They came within a couple of hours of my call, had the right part, and got my refrigerator working again quickly.” That level of responsiveness turns a routine maintenance call into a stress-free experience.

The Kasper Family-Owned Advantage

There’s a noticeable difference when you buy from a family-run appliance store versus a national chain. At Kasper TV & Appliance Co Inc, you’re not just a sales number—you’re part of the community. We’ve served Shillington and surrounding areas for decades, building relationships that extend well beyond the showroom floor. Customers say, “Love supporting local businesses… We have been customers for 20 years and have only had positive experiences.” That ongoing loyalty drives us to maintain our high standards and to continually earn your trust every time you shop or schedule a service.

Quality Assurance & Warranty Coordination

We stand behind every appliance we sell, and our service team is here to help if issues arise. While most manufacturers handle defects and warranty claims directly, our staff proactively coordinates with brands and assists with paperwork when delays occur. We acknowledge that a few customers experienced slower warranty follow-up, and we’re committed to improving communication so repairs happen as swiftly as possible. Your satisfaction is our top priority, and we’ll always advocate on your behalf to secure timely resolutions.

Why Choose Kasper TV & Appliance Co Inc?

With Kasper TV & Appliance Co Inc in Shillington, PA, you’re choosing:

• A friendly, knowledgeable team that treats you like family.
• Delivery and installation experts who troubleshoot on the spot and clearly explain every feature.
• Repair technicians (Rick, Dickie, and more) who arrive on time, diagnose accurately, and restore your appliances promptly.
• Competitive pricing that beats big-box retailers, without hidden fees.
• Consistent, proactive communication that keeps you informed.
• A genuine, local shopping experience that supports your community.

Discover for yourself why generations of Shillington residents have trusted Kasper TV & Appliance Co Inc for all their appliance needs. Visit our showroom today or call to schedule a service appointment—you’ll experience the difference that personalized care and industry expertise can make.