Lebanon Federal Credit Union
What people love here...
Exceptional Service from Joan Smith
Joan is repeatedly singled out by name for her friendly demeanor and thorough, clear guidance.
Key Themes from Reviews
Staff Friendliness & CourtesyPositive
Customers consistently praise the warmth and politeness of staff across multiple visits.
About Lebanon Federal Credit Union
Welcome to Lebanon Federal Credit Union
Nestled in the heart of Lebanon, PA, Lebanon Federal Credit Union stands out as a member-owned financial institution committed to friendly, expert service and modern convenience. Whether you’re stopping by an ATM, opening a savings account, or financing your next adventure, LFCU combines hometown warmth with the full suite of credit-union benefits.
Personalized Service & Genuine Courtesy
At Lebanon Federal Credit Union, you’re never just an account number—you’re a neighbor. From the moment you walk in or call, our team delivers a level of friendliness and courtesy that customers rave about. “Friendly and helpful staff!” and “Everyone there at the bank is always helpful and polite” are common refrains in our reviews. That warmth isn’t a by-product—it’s our promise.
You’ll notice it in everyday interactions: a courteous greeting at the drive-thru ATM, a welcoming smile in the lobby, or a patient phone call when you need advice. It all comes together to create a banking experience that feels less like a transaction and more like a conversation with a trusted friend.
Expertise & Clear Communication
Financial matters can be daunting—but not at LFCU. Our staff members take pride in breaking down complex topics into clear, actionable steps. Members regularly point out how team members “made it such an easy process, and described in everything great detail” or how “everything was explained fully to us” during loan consultations.
Whether you’re exploring a first-time home loan, planning for retirement, or simply balancing your checking account, our experts guide you every step of the way. Notable team members like Joan Smith have become local legends for their patient, thorough approach. One member shared, “Joan was inviting and welcoming. She clearly explained everything,” while another exclaimed, “J. Smith was excellent! Polite!! Explained every detail to us!” These are the kinds of interactions that turn first-time visitors into lifelong members.
Streamlined Account Opening & Loan Processing
Life moves fast, and your financial institution should keep pace. At Lebanon Federal Credit Union, opening a new account or securing a loan is efficient, stress-free, and even enjoyable. One member described their experience as a “very wonderful experience setting up an account!” Another thrilled customer said, “I had the pleasure of working with Joan Smith for my first ever car loan!”
Our streamlined processes minimize paperwork and waiting time. Whether you’re stopping by our branch in Lebanon or using our intuitive online forms, you’ll appreciate how quickly you can get approved and move on with your plans—whether it’s buying a new vehicle, consolidating debt, or building an emergency savings fund.
Digital & Mobile Banking: Convenience with Continuous Improvement
We understand that many members prefer to bank on the go. That’s why our online and mobile banking platforms are designed for ease, security, and 24/7 access to your finances. One member raved, “The LFCU website and app have been an awesome resource... very user friendly and secure,” applauding the ability to manage accounts from anywhere.
We’ve also introduced convenient online check delivery, allowing you to request and receive mailed checks without ever leaving home. “Best part was I didn’t have to leave my home or change out of my PJ’s!” wrote one satisfied member during the pandemic.
At the same time, we listen closely to feedback. Some have experienced delays in mobile check deposit and reached card limits when traveling. Those insights help us prioritize feature updates and policy refinements—so your digital experience keeps getting better.
Community-Focused Convenience & Accessibility
Lebanon Federal Credit Union takes pride in serving the Lebanon, PA community with multiple ATMs and a branch network that’s designed around your daily life. Need cash? Our ATMs are accessible and secure. Have a question? Friendly staff are on hand during regular business hours to assist with everything from notary requests to financial planning.
We know life doesn’t always follow a 9-to-5 schedule, and while our branch hours are traditional, our robust online channels ensure you can check balances, transfer funds, and pay bills around the clock. And when you do visit, you’ll encounter dedicated professionals like Hannah, celebrated for her “11/10” service, or Tiffany, whose RV-loan expertise turned a dream vacation into reality. “Tiffany was so personable, pleasant and the consummate professional. She worked diligently to assist us in achieving our goal,” one customer shared.
Why Choose Lebanon Federal Credit Union?
• Member-First Philosophy: You’re at the center of everything we do, from in-person greetings to product development.
• Friendly, Expert Staff: Enjoy clear guidance and warm, courteous service every step of the way.
• Efficient Account & Loan Services: Open accounts and process loans with minimal hassle and maximum transparency.
• Modern Digital Tools: Manage your money securely online or via our mobile app—plus get checks mailed straight to your door.
• Community Commitment: As a local credit union, we invest in Lebanon’s growth and well-being, ensuring your financial success is our success.
Join Lebanon Federal Credit Union today and discover why so many in Lebanon, PA, trust us with their financial future. Experience the perfect blend of personal service, expert advice, and cutting-edge technology—right here in your community.
Categories
About This Business
Parking
- On-site parking
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Lebanon, PA 17042
United States of America
Phone: +1 717-272-2210
Website: Visit Website
Customer Reviews
4.6 out of 5 stars
Based on 44 reviews
Review data
5 star reviews
- 84%
4 star reviews
- 7%
3 star reviews
- 2%
2 star reviews
- 0%
1 star reviews
- 7%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-1PM
- Sunday:
- Closed