Lebanon Federal Credit Union
What people love here...
Exceptional Service from Courtney
Courtney is repeatedly named for going above and beyond in guiding new and existing members through every question.
Key Themes from Reviews
Staff Friendliness & HelpfulnessPositive
Customers consistently praise the staff for being welcoming, accommodating, and ready to assist with any questions.
About Lebanon Federal Credit Union
Welcome to Lebanon Federal Credit Union in Jonestown, PA
Nestled in the heart of Jonestown, Pennsylvania, Lebanon Federal Credit Union stands out as a premier financial institution dedicated to serving members with the warmth and reliability only a true credit union can offer. Whether you’re stopping by our branch, using one of our ATMs, or exploring online banking tools, you’ll find a community-centered approach that puts your financial well-being first.
A Team That Treats You Like Family
One glance at our reviews, and it’s clear: Lebanon Federal Credit Union’s greatest asset is its people. From the moment you walk through our doors, our staff greets you with genuine smiles and open arms. Members consistently describe interactions as “welcoming,” “accommodating,” and “easy to work with.” That friendly, personalized service transforms routine banking tasks into positive experiences—whether you’re setting up your very first checking account or applying for a new loan.
Professional Expertise You Can Trust
Beyond friendliness, our team’s professionalism and expertise shine through in every conversation. Customers rave about knowledgeable staff like Courtney, whose depth of understanding simplifies complex questions for new and longtime members alike. Dillon’s courteous guidance leaves clients feeling confident and informed, while Tiffany’s prompt follow-through often makes it possible to complete loan or membership applications in a single day. This balanced mix of skill and approachability has earned Lebanon Federal Credit Union a reputation for reliability.
Smooth, Hassle-Free Transactions
At Lebanon Federal Credit Union, ease of use is paramount. Opening an account, transferring funds, or completing loan paperwork is seamless and straightforward. Members frequently comment that transactions “were completed easily and with no hiccups,” noting how our streamlined processes take the stress out of banking. Whether you’re depositing a check at one of our ATMs or sitting down with a loan officer for a more complex request, you’ll experience a level of efficiency that respects your time and keeps your finances moving forward.
A Bright, Inviting Branch Atmosphere
Walking into our Jonestown branch feels like stepping into a welcoming community hub. Customers consistently praise our clean, airy lobby and friendly service desk—features that set the tone for every visit. The bright, well-maintained environment not only reflects our commitment to professionalism but also creates a comfortable space where members can ask questions, explore new financial products, or simply say hello. This positive atmosphere plays a key role in why many members “love their new bank” so much they open multiple accounts.
Flexible Loan Solutions & Financial Support
Life doesn’t always follow a straight path, and Lebanon Federal Credit Union understands that. Our loan officers work closely with members whose credit histories may need a second look, crafting solutions tailored to individual circumstances. As one member shared, “This is my fourth loan. My divorce created a poor credit score; however, LFCU worked around it based on income and collateral.” This willingness to consider alternative factors—and the supportive guidance that comes with it—turns financial challenges into opportunities for growth.
Security & Fraud Protection You Can Count On
In today’s digital age, account security is paramount. Members appreciate our robust fraud protection measures that safeguard against unauthorized activity. One customer summed it up best: “Great place to do your banking—they look out for you. Their fraud protection is on point.” From routine account monitoring to instant alerts, we ensure you can bank with confidence, knowing your assets and personal information are under constant watch.
Convenient Access & Growing Network
Long-term members often comment on how much they value our expanding branch and ATM network across the region. As Lebanon Federal Credit Union grows, so does your access to in-person service and surcharge-free ATM withdrawals. Whether you live in Jonestown or travel throughout Lebanon County, you can count on a convenient, member-focused experience wherever you go.
Join Our Community of Members Today
Lebanon Federal Credit Union isn’t just another financial institution—it’s a community of neighbors helping neighbors achieve their financial goals. From friendly helplines and modern ATMs to professional guidance on loans, investments, and day-to-day banking, we deliver a comprehensive suite of services built on trust, expertise, and genuine care. Come visit us in Jonestown, PA, and discover why members repeatedly praise our name, our people, and our mission. Whether you’re a first-time visitor or a long-time member, your financial success is our highest priority. Join the Lebanon Federal Credit Union family today!
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
Contact Information
Jonestown, PA 17038
United States of America
Phone: +1 717-272-2210
Website: Visit Website
Customer Reviews
5.0 out of 5 stars
Based on 19 reviews
Review data
5 star reviews
- 100%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-1PM
- Sunday:
- Closed