Lehigh Valley Hospital–Cedar Crest

Introduction

Lehigh Valley Hospital–Cedar Crest, located in the heart of Allentown, PA, is a full-service hospital and medical clinic dedicated to delivering compassionate, high-quality care to our community. As part of the Lehigh Valley Health Network, our Cedar Crest campus combines state-of-the-art facilities with a patient-centered approach. Whether you’re seeking emergency treatment, specialized oncology services, maternity care, or routine outpatient visits, our team is here to support you at every step of your healthcare journey.

Specialized Expertise & Life-Saving Care

At Lehigh Valley Hospital–Cedar Crest, we take pride in our deep bench of specialists who guide patients through complex diagnoses and treatments with skill and empathy. Our Gynecologic Oncology team, led by Dr. M. Bijoy Thomas, has earned glowing praise for life-saving surgical expertise and clear, compassionate communication. One grateful patient shared, “Dr. Thomas took the time to explain my condition thoroughly, offering compassion and clear guidance. His surgical skill gave me a second chance at life—I felt like I was in the best possible hands.”

Supporting our oncology patients beyond the operating room, Laura Moyer, our dedicated oncology social worker, walks alongside families from diagnosis through recovery. Clients say, “Laura has been there for me since the beginning. She goes above and beyond. She genuinely cares and it shows,” underscoring the profound impact of holistic, patient-focused support.

Families welcome our Labor & Delivery and Operating Room teams for their attentive professionalism during one of life’s most precious moments. From pre-delivery consultations to post-partum care, our multidisciplinary staff—including Dr. Noor, anesthesiologists, surgeons, and residents—collaborate to ensure a safe, nurturing birth experience. “Every nurse, doctor, resident, anesthesiologist & surgeon went above and beyond … 10/10 recommend giving birth in this hospital,” raved one new parent.

Compassionate Nursing & Medical Staff

Our nursing and medical staff form the backbone of patient care at Cedar Crest. We celebrate the many team members who consistently earn praise for genuine warmth, attentiveness, and clinical expertise. As one recent patient noted, “The nurses and doctors were absolutely amazing! They all really care and did a tremendous job!” We recognize, however, that no organization is perfect. Individual experiences can vary, and we remain committed to ongoing training, feedback loops, and team-based coaching to ensure every patient encounter reflects our standards of professionalism and respect.

Modern Facilities & Amenities

From the moment you arrive, convenience and comfort are top priorities. Our spacious parking lots and detailed wayfinding maps help you locate departments swiftly. Numerous patients appreciate the hospital’s cleanliness and thoughtful layout: “Facility is clean and well maintained … large parking lots … They even had maps they gave me to locate the room.” To keep our environment fresh and welcoming, staff like Amy from Housekeeping go above and beyond—earning her the title “real MVP” in the eyes of many visitors.

Hungry visitors and patients alike can enjoy our on-campus cafeteria, offering hot meals, snacks, and vending options. While some guests have noted limited choices for specialized diets, our food services team continually evaluates new menu items and partnerships to broaden offerings, such as diabetic-friendly options and expanded evening hours.

Seamless Communication & Care Coordination

Coordinating treatment plans across multiple departments—imaging, labs, specialty clinics—requires transparent communication at every handoff. Many patients value our multidisciplinary rounds and daily care-plan updates; others have suggested more consistent messaging across providers. To that end, Cedar Crest has invested in electronic care-coordination tools and standardized communication protocols, so that each shift change or specialist consult builds on the last, minimizing confusion and streamlining your care journey.

Emergency Department & Billing Transparency

Our Emergency Department delivers critical care around the clock, but we understand that long wait times can be stressful. Patient feedback has driven initiatives to improve triage efficiency, enhance real-time status updates, and expand staffing during peak hours. While efforts are ongoing, our goal remains clear: timely assessment, comfort measures, and clear communication from intake to discharge.

Financial clarity is another cornerstone of quality care. Acknowledging patient concerns about delayed or surprise charges, we have enhanced our financial counseling services, provided upfront cost estimators, and implemented proactive outreach before any account is sent to collections. Our dedicated billing advocates work directly with patients and insurers to resolve questions, reduce unexpected fees, and offer flexible payment plans.

Discharge Planning & Post-Care Support

Leaving the hospital can be as critical as the treatment itself. At Lehigh Valley Hospital–Cedar Crest, we emphasize thorough discharge planning that addresses medication instructions, follow-up appointments, durable medical equipment, and community resources. Our goal is to ensure every patient and family feels prepared—both physically and emotionally—to transition safely home.

Commitment to Continuous Improvement

Lehigh Valley Hospital–Cedar Crest is more than a medical facility—it’s a community partner. We listen to your experiences and adapt. From refining our ER processes and expanding dietary options to investing in staff development and enhancing patient-family communication, our commitment to excellence drives every decision.

When you choose Lehigh Valley Hospital–Cedar Crest in Allentown, PA, you’re choosing a healthcare home built on expertise, compassion, and continuous improvement. Whether it’s routine preventive care or life-altering surgery, trust our hospital and medical clinic to stand by you—every step of the way.