St. Luke's University Hospital - Bethlehem Campus
What people love here...
Expert Cardiovascular Surgical Team (Dr. J.R. Fitzpatrick & ICU Nurses Hunter and Andrew)
This specific team is repeatedly praised for surgical skill, collaborative care, and patient comfort.
Key Themes from Reviews
Staff Professionalism & CompassionMixed
Customers report experiences ranging from exceptionally caring, skilled staff to distracted or neglectful employees.
About St. Luke's University Hospital - Bethlehem Campus
About St. Luke’s University Hospital – Bethlehem Campus
Nestled in the heart of Bethlehem, PA, St. Luke’s University Hospital – Bethlehem Campus is a premier university hospital dedicated to delivering advanced, patient-centered care. As part of the esteemed St. Luke’s Health Network, this campus combines cutting-edge technology with compassionate expertise, serving residents across the Lehigh Valley and beyond. Whether you’re seeking routine care, emergency treatment, or highly specialized surgical services, St. Luke’s Bethlehem offers a comprehensive portfolio of programs designed around one singular mission: improving lives with skill, empathy, and respect.
Unmatched Clinical and Surgical Expertise
At the core of St. Luke’s Bethlehem lies a cadre of nationally recognized specialists and surgical teams. The cardiovascular surgical department—anchored by Dr. J.R. Fitzpatrick and supported by ICU nurses Hunter and Andrew—has earned consistent praise for life-saving procedures and attentive post-operative management. Patients describe the team’s collaborative approach as “exceptional,” highlighting how skilled hands and clear, compassionate guidance can transform a daunting cardiac surgery into a journey of hope and healing.
Similarly, the Cardiac Catheterization Laboratory shines under the dedicated care of nurses Stacey, Greg E., and Greg A., alongside PCAs Kathy and Stella. These professionals go “above and beyond” to demystify complex procedures and ensure each patient feels informed and comfortable. Whether you’re scheduled for a routine heart catheterization or advanced interventional cardiology, you’ll find a team that values both clinical excellence and the human connection that makes recovery possible.
Patient-Centered Care and Compassionate Support
St. Luke’s Bethlehem has built its reputation on more than just medical prowess—it’s the small acts of kindness and thoughtful attention that resonate most deeply. In Trauma and ICU units, staff members are celebrated for prompt responses and genuine concern. Reviewers repeatedly mention Yvette, a rehabilitation aide whose empathy “eased every moment of anxiety” for families navigating critical care. Pediatric patients and their parents also find reassurance in the presence of Sherry and Ethan; these two nurses have a remarkable gift for turning a frightening hospital admission into a nurturing experience.
Of course, no institution is without its challenges. Some guests have reported occasional lapses in communication about treatment plans, even longer-than-expected wait times in the Emergency Department, or a visit to a less-than-spotless bathroom. St. Luke’s Bethlehem views this feedback as an opportunity—one that fuels ongoing staff training, process improvements, and facility upgrades designed to ensure every room, hallway, and restroom meets the highest standards of cleanliness and efficiency.
Comprehensive Services and Advanced Facilities
As a university hospital, St. Luke’s Bethlehem is committed to integrating research, education, and clinical care under one roof. The Emergency Department is equipped for rapid triage and life-saving interventions, earning glowing testimonials from those who arrived in crisis and left grateful for “amazing” responsiveness. At the same time, the dietary and nutrition teams collaborate closely with patients to accommodate specialized needs—from organic diets to gastroparesis-friendly meal plans—though some visitors note limited menu options. These insights drive ongoing menu expansions and staff training in dietary services.
Behind the scenes, billing and insurance specialists work to simplify a notoriously complex area of healthcare. While a few patients have faced difficulties with coverage determinations or service denials, the finance team is actively streamlining billing practices and offering personal consultations to help families navigate their financial responsibilities with greater clarity.
A Culture of Continuous Improvement
St. Luke’s University Hospital – Bethlehem Campus remains steadfast in its pursuit of excellence. Mixed feedback on staff professionalism, wait times, and facility maintenance has prompted a series of targeted improvements. From enhanced housekeeping protocols and restroom inspections to the deployment of additional nursing staff in high-volume units, every aspect of patient experience is under continual review. Leadership regularly solicits input through patient satisfaction surveys and town-hall forums, ensuring that each voice contributes to shaping a smoother, more compassionate healthcare journey.
Join the St. Luke’s Family
Choosing a healthcare partner is one of life’s most important decisions. At St. Luke’s University Hospital – Bethlehem Campus, you’ll discover more than a hospital—you’ll find a dedicated community of professionals driven by a shared purpose: to heal with expertise, support with compassion, and treat every individual with unwavering respect. Whether you’re facing a complex surgery, an unexpected emergency, or a routine check-up, St. Luke’s Bethlehem stands ready to welcome you, learn from your experiences, and guide you toward better health and well-being. Visit us today and see how our legacy of care continues to evolve—powered by cutting-edge medicine and the human touch.
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About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Bethlehem, PA 18015
United States of America
Phone: +1 866-785-8537
Website: Visit Website
Customer Reviews
3.1 out of 5 stars
Based on 453 reviews
Review data
5 star reviews
- 43%
4 star reviews
- 7%
3 star reviews
- 4%
2 star reviews
- 5%
1 star reviews
- 41%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours