Matos Towing & Recovery - Heavy Duty Towing

About Matos Towing & Recovery – Heavy Duty Towing

Located in Reading, PA, Matos Towing & Recovery – Heavy Duty Towing stands as a comprehensive towing service, auto wrecker, and used car dealer serving Berks County and beyond. Whether you’ve locked your keys in the cab of a semi, need a reliable flatbed for a stranded RV, or are hunting for a solid pre-owned vehicle, our experienced team is on call 24/7 with the right equipment, knowledge, and dedication to get you safely back on the road.

Rapid Response & Efficient Service

When you call Matos Towing & Recovery, you’ll quickly discover why customers consistently praise our speedy arrival and streamlined operations. “Matos was there within 30 minutes of calling and only charged us $125,” raved one relieved motorist. Another noted, “They responded very quickly in the quoted time.” Whether you need light-duty roadside assistance or heavy-duty recovery after an accident, our fleet of modern tow trucks and skilled drivers work in concert to minimize downtime and disruption.

Friendly, Professional Dispatch & Scheduling

Behind every successful tow is a dispatcher who listens, guides, and sets clear expectations. Many clients describe scheduling with us as “awesome” and “a lot easier than expected,” thanks to our patient, attentive dispatch team. One customer shared, “The dispatcher was super patient while I tried to figure out our exact location.” Our goal is simple: greet you with courtesy, confirm your needs, and dispatch the right unit—fast.

Compassion & Customer Care You Can Trust

We understand that a stranded vehicle often comes with stress, inconvenience, and real-world consequences. That’s why empathy isn’t just a buzzword at Matos; it’s baked into every call we take. “The care, compassion and help I received from everyone (7 people total) made a very difficult situation as easy as possible,” one driver recalled after an overnight recovery. From flexible payment arrangements to working within your budget constraints, we strive to turn a tough day into a manageable one.

Skilled Hands Ensuring Safe Tow & Recovery

Handling heavy equipment and expensive machinery demands technical expertise—and our team delivers. Customers repeatedly praise the skill and speed of our recovery specialists. When a multi-axle rig slid off a muddy embankment, Matt “undo[ne] what took these guys 4 hours to do in about 45 minutes. Very impressed with his skills!” Whether it’s a flipped trailer or a stuck commercial van, our certified techs employ industry-leading techniques to protect your asset and avoid unnecessary damage.

Spotlight on Our Drivers

• Sage: “Probably the friendliest tow truck driver imaginable,” said one customer who was touched by Sage’s upbeat attitude during a nighttime breakdown.
• Denzel: Known for respectful communication, careful loading, and an extra mile of courtesy (“Denzel even went above and beyond to make sure our vehicle was safely secured in our garage”).
• Matt: Our go-to heavy recovery pro whose swift problem-solving turns roadblocks into road clearings.

Transparent Pricing & Ongoing Improvements

We recognize that towing fees and storage rates can feel steep—“The fees are ridiculous,” one review lamented. In response, Matos Towing & Recovery continually reviews its rate structure to deliver fair, competitive pricing—and strives to provide clear, line-item estimates before any work begins. We value your trust and want you to know, up front, what to expect.

Clear-Up on Billing & Administration

Occasionally, administrative hiccups can arise. A handful of customers have reported incorrect invoices or delayed callbacks. We take this feedback to heart and have bolstered our billing team to ensure every statement aligns perfectly with the services rendered. Reach out to our office any time for fast, courteous resolution of billing questions.

Modern Fleet & Full-Service Wrecker Yard

As a full-service auto wrecker and used car dealer, Matos Towing & Recovery operates a well-stocked yard of salvage parts and pre-owned vehicles. Our technicians carefully dismantle wrecked units for quality components, and our sales team curates an inventory of inspected, ready-to-go cars and trucks—so if you’re looking for a dependable used ride, we have you covered.

Why Reading Chooses Matos

• 24/7 heavy-duty towing, recovery, and roadside assistance
• Fast, honest dispatch and arrival times you can count on
• Empathetic, professional customer care in stressful situations
• Industry-leading skills from drivers like Sage, Denzel, and Matt
• A full auto wrecker yard and used car lot for parts and pre-owned sales
• Ongoing commitment to transparent pricing and accurate billing

When you’re in a bind, trust Matos Towing & Recovery – Heavy Duty Towing of Reading, PA, to deliver safety, speed, and satisfaction. Whether you need a simple tow, a complex recovery, or a reliable used vehicle, our seasoned professionals are here to serve you with the integrity and expertise this community expects.