Optimum Care Counseling & Wellness Solutions, LLC
What people love here...
Transformative Care from Dr. Laurent
Numerous reviewers credit Dr. Laurent with profound, life-changing impact on relationships and recommend her passionately.
Key Themes from Reviews
Billing & Financial PracticesNegative
Customers are frustrated by repeated overcharges, incorrect copays, surprise bills long after services ended, and poor resolution from billing staff.
About Optimum Care Counseling & Wellness Solutions, LLC
About Optimum Care Counseling & Wellness Solutions, LLC
Located in the heart of Wyomissing, PA, Optimum Care Counseling & Wellness Solutions, LLC is a leading mental health service dedicated to empowering individuals, couples, and families on their journey toward greater well-being. As a full-spectrum practice combining the expertise of counselors, family counselors, marriage and relationship counselors, nurse practitioners, psychiatrists, psychologists, and psychotherapists, we offer an integrated model that addresses emotional health, behavioral challenges, and life transitions in a compassionate, client-centered environment.
Our Comprehensive Services
At Optimum Care, we recognize that every person’s path to healing is unique. Our licensed professionals provide:
- Individual therapy tailored to anxiety, depression, trauma recovery, and personal growth.
- Family counseling designed to rebuild trust, improve communication, and foster stronger bonds.
- Marriage and relationship counseling that helps couples navigate conflict, rediscover intimacy, and strengthen their life partnership.
- Psychiatric evaluations and medication management overseen by experienced nurse practitioners and psychiatrists.
- Psychological testing and assessment to identify underlying issues and chart a clear treatment roadmap.
- Specialized psychotherapeutic approaches—including cognitive-behavioral therapy (CBT), mindfulness-based stress reduction, and solution-focused therapy—to meet diverse needs.
Our Dedicated Team
The heart of Optimum Care is our hand-picked clinicians, each celebrated for their unique blend of professional mastery and genuine empathy.
- Dr. Marie Laurent, PhD, Marriage & Relationship Counselor
Praised by clients for life-saving insight and unparalleled patience, Dr. Laurent has earned heartfelt recommendations: “Thanks to Dr. Laurent for saving our marriage—she is truly brilliant, a gift to couples in crisis.” Her transformative work has renewed hope, inspired trust, and sparked lasting change in countless relationships. - Sheila Jourdain, APRN, Psychiatric Nurse Practitioner
Experts and clients alike commend Sheila’s meticulous medication management and warm, approachable style. Clients report steady progress: “Sheila listens deeply—and never rushes. In seven months, I feel more balanced than ever.” Her follow-up care and thoughtful adjustments help individuals find the right treatment plan for sustained mental-health success. - Lucas Malmberg, LPC, Psychotherapist
Lucas brings a calm, introspective presence to every session, guiding clients through challenging emotions with a balanced combination of insight and gentleness. “He’s consistent, mindful, constructive, yet gentle—truly a staple in my life,” one client shares. Lucas’s thoughtful approach empowers clients to build resilience, set meaningful goals, and embrace personal growth.
Patient-Centered Care & Empathy
From your first phone call to follow-up appointments, you’ll notice the genuine warmth and support of our administrative and clinical staff. We believe that feeling heard and validated is the cornerstone of healing. Whether you’re grappling with grief, anxiety, or relationship struggles, you’ll find a respectful, nonjudgmental space where your story matters. “I feel at the center of what care looks like for my unique life goals,” reflects one patient who experienced our tailored approach firsthand.
Flexible Scheduling & Accessibility
Life can be unpredictable—juggling work, family, and personal obligations shouldn’t stand in the way of your mental-health journey. Optimum Care’s scheduling philosophy revolves around flexibility and convenience. Clients appreciate our willingness to accommodate changing schedules and special needs, especially during challenging times: “They were always very flexible with rescheduling my appointments,” notes a busy parent. Our commitment to accessible care means you can prioritize your well-being, even when life demands shift.
Transparent Billing & Support
We understand that navigating insurance claims and billing procedures can feel overwhelming. That’s why our administrative team is dedicated to clear, straightforward communication and timely resolution of any questions. From verifying copays to addressing coverage concerns, we strive for transparency at every step. If you ever need assistance, our billing specialists are just a call away, ready to guide you through explanations of benefits and ensure you feel confident about your financial responsibilities.
Ethical Standards & Trust
Trust is the foundation of effective mental-health care. Optimum Care upholds the highest ethical practices in credential verification, clinical oversight, and patient confidentiality. Each clinician’s qualifications are meticulously vetted, and all services comply with state and federal regulations. Our goal is to foster a safe, trustworthy environment where you can focus on healing—knowing your care team adheres to professional integrity and respect for your privacy.
Get Started Today
Whether you’re seeking individual counseling, marriage therapy, psychiatric evaluation, or ongoing wellness support, Optimum Care Counseling & Wellness Solutions, LLC in Wyomissing, PA, is here to help. Our multidisciplinary team is ready to listen, understand, and design a path forward that’s uniquely yours. Contact us to schedule an initial consultation and discover how our blend of empathy, expertise, and flexibility can transform your life.
Optimum Care Counseling & Wellness Solutions, LLC
Address: Wyomissing, PA
Phone: (Your Practice Phone)
Email: (Your Practice Email)
Website: (Your Practice Website)
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Categories
About This Business
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
- Identifies as women-owned
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
From the business
- Identifies as women-owned
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-670-8800
Website: Visit Website
Customer Reviews
3.1 out of 5 stars
Based on 80 reviews
Review data
5 star reviews
- 49%
4 star reviews
- 3%
3 star reviews
- 1%
2 star reviews
- 3%
1 star reviews
- 45%
Working Hours
- Monday:
- 9AM-7PM
- Tuesday:
- 9AM-7PM
- Wednesday:
- 9AM-7PM
- Thursday:
- 9AM-7PM
- Friday:
- 9AM-7PM
- Saturday:
- 9AM-6PM
- Sunday:
- Closed