Family Guidance Center
What people love here...
Doreen Storz (Physician Assistant)
Doreen is singled out by name for her caring, professional approach, demonstrating strong patient trust.
Key Themes from Reviews
Staff/Provider QualityPositive
Customers consistently praise the competence, caring attitude, and supportive nature of the clinical staff.
About Family Guidance Center
About Family Guidance Center
Nestled in the heart of Wyomissing, PA, Family Guidance Center is your trusted partner for compassionate, professional mental health services. Specializing in family counseling, marriage and relationship counseling, and broad mental health support, our practice has been a beacon of hope for individuals and families throughout Berks County. At Family Guidance Center, we combine clinical expertise with genuine empathy to guide you toward healthier relationships, stronger communication patterns, and lasting well-being.
Dedicated & Compassionate Providers
What truly sets us apart is the outstanding quality of our staff. From your very first visit, you’ll encounter a team committed to making you feel heard, respected, and supported. Patients consistently praise providers like Doreen Storz, PA-C, whose caring professionalism leaves a lasting impression: “I love my providers, Doreen Storz (physician assistant) and Nichole (therapist). They are amazing and caring.” Nichole, our skilled therapist, has earned equal acclaim for her compassion and clinical insight. This strong provider–patient bond creates the foundation for trust and growth.
Comprehensive Counseling Services
As a full-service mental health practice, Family Guidance Center offers:
- Family counseling to strengthen bonds between parents and children, siblings, and extended family members
- Marriage and relationship counseling to address conflict, build intimacy, and foster mutual understanding
- Individual therapy for anxiety, depression, trauma, life transitions, and more
- Specialized support groups and educational workshops to promote peer connection and skill-building
Our counselors blend evidence-based therapies—such as cognitive-behavioral therapy (CBT), emotionally focused therapy (EFT), and trauma-informed care—to tailor each treatment plan to your unique needs and goals.
Flexible Care Options
Recognizing that life’s demands and unexpected circumstances can make scheduling in-office visits challenging, we proudly offer multiple delivery modes. Whether you prefer the convenience of phone sessions, the accessibility of secure video telehealth, or the personal connection of face-to-face appointments, our team works with you to maintain continuity of care. One patient shared, “I have been helped so much, been accommodated with phone, video, and in person visits.” By providing these options, we ensure therapy remains both reachable and effective—even when technology or location present obstacles.
Proven Treatment Outcomes
For many long-term clients, Family Guidance Center has delivered more than relief—our care has been life-saving. “I probably wouldn’t be here now if it weren’t for my therapist at Family Guidance Center,” one reviewer revealed. Another reflected, “Saved my life.” Such testimonials underscore the profound impact of consistent, compassionate counseling. Our clinicians measure success not only in symptom reduction, but in real-world improvements: restored relationships, renewed purpose, and the resilience to navigate life’s challenges.
Ongoing Communication & Scheduling Enhancements
We understand that seamless scheduling and responsive communication are essential to a positive care experience. Some patients have reported difficulties—long hold times or missed return calls—and we take these concerns seriously. Family Guidance Center is actively investing in upgraded phone systems, online appointment portals, and dedicated support staff, all aimed at reducing wait times and ensuring your inquiries are answered promptly. Our goal is to make every step from first contact to ongoing sessions as smooth as possible.
Professionalism & Empathy in Every Interaction
At Family Guidance Center, respect and empathy are at the heart of our practice. Most clients commend our team for their warmth and professionalism, remarking on how genuinely they feel listened to and supported. While isolated incidents of miscommunication have occurred, our leadership is committed to ongoing staff training, ethical standards, and clear feedback channels—ensuring that every person who walks through our doors receives the dignified, compassionate treatment they deserve.
Community-Centric Approach
Rooted in Wyomissing, Family Guidance Center sees itself as more than a clinic—it’s your neighbor and ally. We collaborate with local schools, healthcare providers, and community organizations to raise awareness about mental health and remove barriers to care. By nurturing strong relationships within our community, we extend our impact well beyond the therapy room, fostering an environment where mental and emotional well-being are valued and accessible to all.
Why Choose Family Guidance Center?
- Expert, caring providers you can trust—like Doreen Storz and Nichole—who prioritize your well-being
- A comprehensive suite of counseling services for individuals, couples, and families
- Flexible appointment modalities (phone, video, in-person) that adapt to your lifestyle
- Documented, life-changing outcomes and heartfelt testimonials
- Dedicated improvements in scheduling, responsiveness, and patient communication
- A professional, empathetic atmosphere that honors your story and your goals
At Family Guidance Center in Wyomissing, PA, we believe that every person can thrive when given the right support and tools. Whether you’re navigating a relational conflict, seeking relief from anxiety or depression, or aiming to strengthen family connections, our team is here to guide you—every step of the way. Take the first step toward a brighter tomorrow: reach out to Family Guidance Center today.
Categories
About This Business
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-374-4963
Website: Visit Website
Customer Reviews
3.7 out of 5 stars
Based on 29 reviews
Review data
5 star reviews
- 59%
4 star reviews
- 10%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 31%
Working Hours
- Monday:
- 8AM-9PM
- Tuesday:
- 8AM-9PM
- Wednesday:
- 8AM-9PM
- Thursday:
- 8AM-9PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed