
Peaceable Kingdom Animal Hospital
Peaceable Kingdom Animal Hospital in Ephrata, PA, is lauded for the compassionate care of Dr. Paul and Dr. Murphy, with a dedicated team that provides expert veterinary services. Clients appreciate the staff's empathy and commitment, especially during urgent and end-of-life scenarios.
What people love about Peaceable Kingdom Animal Hospital
Exceptional Care from Dr. Paul
Dr. Paul is repeatedly named for his knowledge, patience and genuine concern, making him a key driver of positive experiences.
Outstanding Expertise of Dr. Erin Murphy
Clients laud her thoroughness, empathy and effective solutions, often crediting her with positive health outcomes.
Vet Tech Olivia’s Compassionate Touch
Olivia’s personable, hands-on care earns special mention for soothing nervous pets and enhancing owner trust.
Compassionate End-of-Life Support
Families undergoing pet loss emphasize the clinic’s empathy and flexibility, highlighting a level of service that eases a difficult process.
Key Themes from Reviews of Peaceable Kingdom Animal Hospital
Veterinarian Expertise & Quality of Care
MixedWhile most customers praise Dr. Paul, Dr. Murphy and others for knowledgeable, effective treatment, a few report serious misdiagnoses by temporary vets that undermine trust.
Staff Friendliness & Compassion
PositiveMany clients highlight the caring, personable approach of both medical and support staff in comforting pets and owners.
Wait Times & Scheduling Delays
NegativeClients frequently experience long waits for appointments and in-office delays, which they view as unacceptable, especially in urgent situations.
Pricing & Affordability
NegativeMany customers consider the clinic’s fees high relative to competitors, deterring them from routine or elective services.
Communication & Follow-up
MixedSome pet owners appreciate proactive status updates and follow-through, while others experience dropped calls, unreviewed tests, or delayed information.
Emergency & Urgent Care Availability
MixedThe clinic can sometimes accommodate same-day emergencies, but policies (e.g., vaccine requirements) and limited hours leave other owners frustrated.
Administrative & Reception Efficiency
NegativeDisorganization and unhelpful front-desk interactions lead to billing errors, miscommunication, and reduced customer satisfaction.
About Peaceable Kingdom Animal Hospital
Welcome to Peaceable Kingdom Animal Hospital
Nestled in the heart of Ephrata, PA, Peaceable Kingdom Animal Hospital is your trusted full-service veterinarian and animal hospital—complete with an on-site veterinary pharmacy. We’re committed to delivering exceptional medical care and genuine compassion to every pet family who walks through our doors. Whether you’re seeking routine wellness exams, urgent care, or palliative support during a difficult farewell, our goal is to partner with you in safeguarding your pet’s health and happiness.
Expertise & Compassionate Care
At Peaceable Kingdom, we believe expertise and empathy go hand in paw. Our lead veterinarians—Dr. Paul and Dr. Erin Murphy—bring decades of experience and a heartfelt approach to every consultation. Pet owners consistently hail Dr. Paul as “literally THE BEST,” praising his patience, thoroughness, and willingness to spend whatever time is needed to address your concerns. Dr. Murphy’s meticulous diagnostic style and warm bedside manner have earned her high marks for resolving perplexing skin and allergy issues. One grateful client noted that “Dr. Murphy went above and beyond to help figure out our little Maggie’s derm issues,” a testament to her dedication.
Complementing our doctors, Vet Tech Olivia has become a household name among nervous pets and owners alike. Known for her gentle touch and reassuring presence—even carrying shy Jerry right into the exam room—Olivia exemplifies the personal connection that sets our hospital apart. For families navigating end-of-life decisions, our team goes the extra mile to provide compassionate guidance and flexible scheduling. “The love and compassion they provided during Lobo’s euthanasia will never be forgotten,” one family shared, underscoring the depth of care we strive to offer.
Comprehensive Veterinary Services
From preventative care and vaccinations to diagnostics, surgery, dentistry, and behavioral counseling, Peaceable Kingdom Animal Hospital delivers a full spectrum of services. Our on-site veterinary pharmacy ensures prompt access to prescriptions, specialty diets, and therapeutic solutions—streamlining your experience and enhancing treatment outcomes. We understand that emergencies can’t wait, so we work hard to accommodate same-day appointments whenever possible. Recent expansions to our team have improved our capacity, allowing us to see more critical cases—even when policies like vaccine prerequisites must be observed for the safety of all patients.
A Pet-Friendly Environment
Walking into our animal hospital, you’ll immediately notice the warm atmosphere and attentive staff. Our receptionists and kennel attendants welcome each guest—two- and four-legged—with genuine enthusiasm, hand-delivering water bowls, soothing treats, and plenty of pats. The front-desk team strives to keep paperwork seamless and clear, but we recognize that disorganization sometimes leads to frustration. That’s why we continuously train our administrative staff on best practices in billing, scheduling, and client communication, so you can focus on what matters most: your pet’s well-being.
Proactive Communication & Client Support
Clear communication is at the core of effective veterinary care. Whether it’s a post-operative update, lab results interpretation, or friendly check-in on a recovering patient, our staff is dedicated to keeping you in the loop. Many clients applaud our follow-up procedures—one reported, “Dr. Murphy was excellent in following up on how things are going.” We also understand that dropped calls or delayed test reviews can undermine trust, so we’re rolling out enhanced phone protocols and a text-based appointment reminder system to ensure you always get timely answers.
Convenience & Community Commitment
Serving Ephrata and the surrounding Lancaster County region, Peaceable Kingdom Animal Hospital is deeply invested in our local community. We offer transparent pricing discussions during every visit, helping you plan for routine preventive services or more complex treatments without surprises. While some clients have found fees higher than smaller clinics, we believe our comprehensive in-house diagnostics, advanced surgical suites, and around-the-clock pharmacy access deliver unmatched value. Our clinic is designed to minimize wait times, with separate exam rooms for scheduled appointments and urgent-care walk-ins—because we know that a shorter wait can be lifesaving when your pet isn’t feeling well.
Beyond our doors, we host seasonal vaccination clinics, pet nutrition workshops, and support groups for families facing end-of-life decisions. These events reinforce our mission to educate, empower, and uplift pet owners—ensuring that every animal in our region enjoys the highest standard of care.
Schedule Your Visit Today
Join the many Ephrata families who trust Peaceable Kingdom Animal Hospital as their premier veterinarian, animal hospital, and veterinary pharmacy. Whether your pet needs a routine checkup, an urgent consultation, or compassionate hospice care, our team is here to guide you every step of the way. Contact us today to schedule your appointment—and experience the expertise, compassion, and community spirit that keep tails wagging and purrs humming.
Unique Details About Peaceable Kingdom Animal Hospital
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Alternative Local Businesses in Ephrata, PA
Contact Information for Peaceable Kingdom Animal Hospital
Ephrata, PA 17522
United States of America
County: Lancaster County
Phone: +1 717-721-9890
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 175 reviews
Review data
5 star reviews
- 79%
4 star reviews
- 6%
3 star reviews
- 3%
2 star reviews
- 3%
1 star reviews
- 8%
Working Hours / Hours of Operation
- Monday:
- 8AM-6PM
- Tuesday:
- 8AM-7PM
- Wednesday:
- 8AM-6PM
- Thursday:
- 8AM-7PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed





