What people love here...
No standout positive aspects were mentioned in the provided review.
No reason provided.
Key Themes from Reviews
CommunicationNegative
Customers find the company unresponsive and unclear in its communications.
About S & J Appliances
S & J Appliances: Your Reading, PA Electronics Store Destination
Nestled in the heart of Reading, PA, S & J Appliances has served the local community as a trusted electronics store offering a broad selection of home appliances. From state-of-the-art refrigerators and dishwashers to compact microwaves and range ovens, this family-friendly retailer provides shoppers with both the latest models and a variety of budget-minded options. Whether you’re outfitting a new kitchen or upgrading an older unit, S & J Appliances is committed to delivering value and choice under one roof.
A Wide Selection for Every Need
At S & J Appliances, customers discover an array of major electronics brands, alongside a rotating stock of scratch-and-dent units offered at reduced price points. These special-offer items can be an ideal solution for homeowners and landlords looking to stretch their budgets. While some customers have noted that the occasional scratch-and-dent appliance shows visible wear, many appreciate the cost savings—and S & J Appliances stands ready to help shoppers compare models to find the right balance of condition, features, and price.
Flexible Pickup and Delivery Options
Understanding that every customer’s needs are different, S & J Appliances provides both delivery and in-store pickup services. For those who prefer the ease of having a new appliance brought directly to their door, the delivery team handles everything from curbside drop-off to full installation. However, some customers have experienced challenges with scheduling and timing—particularly in multi-tenant buildings—reporting delays and coordination hurdles. If you’re managing a tight moving schedule or have special access requirements, the store’s staff recommends arranging delivery well in advance and confirming all details by phone.
Many Reading residents have discovered that the quickest, most reliable route is to pick up their appliance in person. By choosing self-pickup, shoppers enjoy full control over timing and can leave the showroom at their convenience. The loading dock is equipped with hand trucks and dollies, making it simple for a weekend DIY project or a contractor-led installation. “Only way we would use is if we picked up the appliance,” remarked one local resident, underscoring the peace of mind that comes with hands-on coordination.
Building Better Customer Connections
Clear, timely communication is the cornerstone of any successful electronics store experience, and S & J Appliances is mindful of feedback about responsiveness. While a few customers have described the communication process as lacking clarity—“Poor communication,” one review bluntly states—the management team values every comment and is exploring ways to streamline updates. In the meantime, S & J Appliances encourages clients to reach out directly by phone or stop by the showroom to discuss orders, confirm delivery windows, or ask questions about product features.
Navigating Punctuality and Expectations
Punctuality remains a priority for S & J Appliances, even as they work through the logistics of local delivery. Several shoppers have reported late arrivals—“Never on time”—and the company takes these concerns seriously. By asking customers to provide as much detail as possible about delivery addresses, building access, and ideal timeframes, the team strives to minimize surprises and honor time commitments. For urgent replacements, same-day pickup (where inventory allows) is often the fastest way to get back to everyday life without prolonged downtime.
What Customers Value
Despite some hurdles in delivery and communication, many residents of Reading praise S & J Appliances for its breadth of inventory and in-store experience. The showroom offers hands-on demonstrations, so you can test how quietly a refrigerator hums or gauge the digital controls on a convection oven. Plus, budget-minded shoppers routinely find clearance items and blemished models at steep discounts—a feature that only a local electronics store can provide. While these “scratch and dent” deals come with the caveat of minor cosmetic flaws, they present an unbeatable opportunity for those willing to trade surface scuffs for substantial savings.
Planning Your Visit
To make the most of your trip to S & J Appliances, consider these tips:
- Call ahead to verify stock and confirm product dimensions.
- Schedule delivery or pickup times at least 48 hours in advance.
- Ask for detailed directions to the loading dock—especially if you have a large truck or need ramp access.
- Bring measurements and photos of your existing appliance space to ensure a seamless fit.
By taking these simple steps, you’ll help the store team deliver a smoother experience from selection to setup.
Why Choose S & J Appliances?
As a cornerstone electronics store in Reading, PA, S & J Appliances blends a comprehensive product lineup with the hometown service you expect. Whether you’re renovating your house, renting out an apartment, or simply replacing a worn-out unit, you’ll find competitive pricing, flexible options, and—most importantly—a partner who understands the unique demands of our local market. With transparent pickup procedures, a showroom full of in-person demonstration units, and a commitment to addressing customer feedback, S & J Appliances stands ready to power up your home.
Ready to explore your next appliance purchase? Stop by S & J Appliances in Reading, PA, or call today to discuss how they can help elevate your kitchen, laundry room, or living space with reliable electronics that fit your lifestyle and budget.
Categories
About This Business
Offerings
- Repair services
Contact Information
Reading, PA 19601
United States of America
Phone: +1 484-258-6180
Customer Reviews
1.0 out of 5 stars
Based on 2 reviews
Review data
5 star reviews
- 0%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 100%
Working Hours
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-6PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-6PM
- Sunday:
- Closed