Rothenberger Insurance Services

About Rothenberger Insurance Services

Nestled in the heart of West Reading, PA, Rothenberger Insurance Services has built a reputation as a full-service insurance agency dedicated to protecting what matters most to families, individuals, and businesses. With decades of collective experience, our team collaborates with top carriers to deliver tailored solutions for auto, home, business, and specialty coverage. From the moment you reach out, you’ll discover why so many clients consider us a trusted partner in risk management.

Our Responsive Approach

At Rothenberger Insurance Services, responsiveness isn’t just a buzzword—it’s our promise. Whether you have a routine question about your policy or an urgent request for proof of insurance, our staff moves swiftly to get you the answers you need. As one client put it, “SUPERB response time… Brady West is the most astute/competent and responsive rep I’ve ever come across.” This kind of timeliness streamlines the insurance process and gives you peace of mind when you need it most.

Expertise You Can Trust

Navigating the complexities of insurance can be daunting. That’s why our agents invest time in understanding the nuances of every product we offer. They explain coverage options in clear, practical terms and help you make informed decisions. “Prompt and professional. Fair rates,” said one satisfied policyholder, while another praised how we identified underinsured areas in their office building. With Rothenberger, you gain access to knowledgeable advocates who champion your protection.

Personalized, Client-Focused Service

Insurance is not a one-size-fits-all proposition—nor is our approach. From your first conversation, our team takes the time to learn about your lifestyle, budget, and long-term goals. This commitment shows in every recommendation we make. “They truly have your best interests at heart and are always willing to go above and beyond,” shared a loyal customer. By tailoring each policy to your unique needs, we deliver solutions that work for you, not the other way around.

Competitive Pricing & Savings

One of our greatest strengths is our ability to shop multiple carriers on your behalf and secure the most competitive premiums. Hiedi Peters, for example, once saved a family over a thousand dollars on their auto policy—simply by comparing options and negotiating favorable discounts. Another client remarked, “Ron is always one step ahead. He has repeatedly found ways to save me money on my premium.” At Rothenberger Insurance Services, smart rate shopping is baked into everything we do.

Direct Access & Clear Communication

You should never have to navigate automated phone menus or endless hold times—especially during a claim or time-sensitive request. Our clients appreciate that every call and email goes directly to a real person who knows their account. As one review noted, “It’s easy to get in touch with agents and they’re always ready with helpful information… I always easily reach an actual person—never an automated system!” This level of accessibility ensures clarity and confidence throughout our relationship.

Professionalism & Warmth

Courteous, friendly interactions form the bedrock of our office culture. From the moment you walk through our doors or connect online, you’ll be greeted with professionalism and genuine kindness. “Rothenberger Insurance Services have a wonderful staff with professional service and kindness,” observed one guest, and countless others echo that sentiment. We believe that insurance doesn’t have to be intimidating—and our approachable demeanor reflects that belief every day.

Meet Our Standout Team Members

Brady West

If rapid, accurate responses are your top priority, Brady West delivers in spades. Clients rave that his “SUPERB response time” and clear explanations have made their insurance experience “very simple.” His dedication to promptly answering questions and walking clients through each policy detail consistently earns five-star feedback.

Iris Pantoja

Bilingual fluency and unwavering dedication make Iris a standout advocate for our Spanish-speaking community. One client shared, “Mi representante de seguro de esta compañía es Iris Pantoja… Y LO MEJOR ES BILINGÜE… te ayuda en el idioma más conveniente.” Her ability to go “over 100%” in support ensures every question is answered without barriers.

Hiedi Peters

When it comes to finding savings, Hiedi is relentless. By meticulously comparing carriers and explaining potential discounts, she “found us car insurance that saved us over a thousand dollars.” Clients also appreciate her timely follow-through and clear breakdown of coverage options, making complex choices feel straightforward.

Tailored Solutions for Real Estate Investors

Real estate professionals face coverage challenges that differ from standard policies. At Rothenberger Insurance Services, we craft investor-friendly programs designed to address multiple properties, liability exposure, and niche risks. “Their insurance policies are tailored to my unique needs and always provide comprehensive coverage,” raved one investor, underscoring our commitment to specialized expertise in the property market.

Get in Touch

Whether you’re seeking a quick quote, exploring new coverage options, or updating an existing policy, Rothenberger Insurance Services is here to help. Located in West Reading, PA, our insurance agency makes it easy to connect with knowledgeable professionals who care about your needs and budget. Reach out today—let us show you how prompt service, expert guidance, and competitive pricing come together to secure your future.