
Service 360 Group
Service 360 Group in Wyomissing provides expert plumbing services with a reputation for professionalism, prompt emergency response, and fair pricing. Customers praise the knowledgeable technicians and helpful office staff for their reliable support and efficient scheduling.
What people love about Service 360 Group
Griff’s Efficient Heat Repairs
Griff is repeatedly called out for prompt, thorough heat-system fixes and exceptional follow-through.
John D.’s Thorough Explanations
John D.’s combination of technical skill and patient, clear communication earns high praise and repeat recommendations.
Same-Day Emergency Response by Dustin & Team
Customers emphasize the speed and reliability of same-day or next-day emergency responses, often highlighting Dustin’s role.
Outstanding Office Support by Patti/Patty & Shannon
The front-office team is singled out for friendly, efficient scheduling and ongoing project coordination, enhancing overall customer satisfaction.
Key Themes from Reviews of Service 360 Group
Technician Professionalism & Expertise
PositiveCustomers consistently praise the technicians for their professional demeanor, deep technical knowledge, and high-quality workmanship.
Responsiveness & Punctuality
PositiveCustomers appreciate same-day service, rapid dispatch, and on-time arrivals when they need urgent repairs.
Communication & Explanation
PositiveCustomers value clear, patient explanations of issues and solutions, which helps them understand the work being done.
First-Time Fix & Quality of Work
PositiveCustomers frequently note that problems are resolved correctly on the first visit, saving time and hassle.
Office Staff Friendliness & Ease of Scheduling
PositiveCustomers praise front-office staff—especially Patti/Patty, Doreen, and Shannon—for being helpful, courteous, and flexible when booking appointments.
Reliability & Emergency Support
PositiveCustomers trust Service 360 to handle urgent and off-hour calls and appreciate proactive follow-up to ensure permanent solutions.
Pricing & Value
PositiveCustomers feel the company offers fair, transparent pricing, stands behind warranty work, and often undercuts competitors’ inflated quotes.
About Service 360 Group
About Service 360 Group
Nestled in the heart of Wyomissing, PA, Service 360 Group delivers comprehensive plumbing, heating, cooling, electrical, and HVAC solutions to homeowners and businesses throughout Berks County and beyond. As a full-service plumber, air conditioning contractor, air conditioning repair service, air conditioning system supplier, electrician, furnace repair service, heating contractor, heating equipment supplier, hot water system supplier, and HVAC contractor, Service 360 Group offers an all-in-one resource for system installations, routine maintenance, and emergency repairs. Whether you’re facing a broken boiler in January, planning a summer-ready air conditioning upgrade, or rewiring an aging electrical panel, their team has the expertise and resources to get the job done right.
Professionalism & Technical Expertise
At the core of Service 360 Group’s reputation is a crew of technicians who combine deep technical knowledge with a professional, courteous demeanor. Customers consistently praise Griff for diagnosing tricky heat-system leaks in record time and ensuring everything runs smoothly before he leaves. John D. has become a local favorite for his thorough, patient explanations, guiding homeowners through each step of a plumbing repair with clarity and confidence. Whether it’s rewiring lights or rebuilding a hot water system, Service 360’s experts arrive in branded trucks, equipped with the latest tools and training to tackle any challenge.
Responsive, Punctual & Emergency Ready
When heating or cooling systems fail, every minute feels critical. Service 360 Group prides itself on rapid dispatch, same-day service, and on-time arrivals—even on nights and weekends. One customer described how John D. was on site within an hour of their call and diagnosed the issue in under ten minutes. In true emergency situations, Dustin and his colleagues routinely drop everything to respond with portable AC units or sewer backup solutions until a permanent repair can be completed. That unwavering availability and speed not only restore comfort but also prevent minor issues from escalating into costly disasters.
Clear Communication & Friendly Support
Complex HVAC or plumbing repairs lose their mystery thanks to Service 360’s commitment to clear, jargon-free communication. Technicians like Dustin and John D. pause to explain problems in plain English, walk homeowners through recommended solutions, and answer every question—no matter how small. Meanwhile, behind the scenes, office stars Patti (or Patty), Doreen, Shannon, and Jackie ensure appointment scheduling is a breeze. Whether you need an afternoon slot for a routine furnace tune-up or a midnight dispatch for a frozen pipe, their friendly voices guide you through every step, keeping you informed and confident.
First-Time Fixes & Uncompromising Quality
There’s nothing more frustrating than scheduling a repair only to see the same issue recur days later. Service 360 Group’s technicians aim to solve problems on the first visit, backed by meticulous workmanship and manufacturer-approved parts. Customers rave about the relief of having a furnace leak fully sealed in a single afternoon, or a water heater repair completed without rerunning wires or replacing more components than necessary. This focus on getting it right the first time not only saves you time and hassle but also underscores Service 360’s dedication to durable, reliable solutions.
Fair Pricing & Outstanding Value
Transparent pricing and honest estimates are hallmarks of Service 360 Group’s approach. Gone are the days of hidden fees and surprise invoices; you receive a clear breakdown of labor, parts, and warranties before any work begins. Several customers highlight how Service 360 undercut inflated competitor quotes, delivered warranty repairs at no cost, and still maintained top-tier quality. Whether it’s replacing a circulator pump under warranty or installing a state-of-the-art air conditioning system, you can trust that the investment reflects genuine value and long-term peace of mind.
Why Choose Service 360 Group?
From Wyomissing to neighboring towns, Service 360 Group stands out for its winning combination of professional expertise, lightning-fast emergency response, crystal-clear communication, and welcoming customer service. Each interaction—from the first friendly call with Patti or Shannon to the final walkthrough with your technician—reflects a culture of respect, reliability, and accountability. When you invite Service 360 Group into your home or business, you’re choosing a partner committed to your comfort, safety, and satisfaction. Experience firsthand why customers say, “If you want the job done right the first time, call 360!” and make Service 360 Group your go-to choice for plumbing, HVAC, electrical, and heating solutions in Wyomissing, PA.
Unique Details About Service 360 Group
Payments
- Credit cards
Offerings
- Repair services
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible restroom
Service options
- Onsite services
- Online estimates
Alternative Local Businesses in Wyomissing, PA
Contact Information for Service 360 Group
Wyomissing, PA 19610
United States of America
County: Berks County
Phone: +1 610-364-5157
Website: Visit Website
Customer Reviews
5.0 out of 5 stars
Based on 236 reviews
Review data
5 star reviews
- 98%
4 star reviews
- 1%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





