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Service Electric Cablevision

3.0(567 reviews)

What people love here...

Exceptional Service from Technician Justin

Justin’s name appears multiple times with high praise for prompt, knowledgeable, and personable service.

“Our Tech Justin was awesome. … had us back up and running … in one visit.” (Review 9)
“Justin was very professional and fixed my issue … after dealing with Justin I think I’ll be staying with Service Electric.” (Review 46)

Key Themes from Reviews

Service Reliability & OutagesNegative

Customers experience frequent, unpredictable service interruptions that severely impact their ability to work, stream, or study.

"“You lose internet multiple times a month for hours sometimes days at a time with no expiation.” (Review 10)"
"“My internet always goes out two weeks before the due date! … very slow and constantly crashing internet.” (Review 22)"

About Service Electric Cablevision

Overview

Service Electric Cablevision is Birdsboro, Pennsylvania’s locally rooted cable company, internet service provider, and telephone company—dedicated to keeping families, businesses, and students connected. With decades of experience serving Berks County and its surrounding communities, Service Electric Cablevision combines hometown commitment with cutting-edge technology, delivering robust entertainment, high-speed internet, and dependable voice services tailored to your needs.

Comprehensive Service Offerings

• Cable Television: Enjoy dozens of HD channels, on-demand programming, and customizable channel lineups.
• High-Speed Internet: From casual browsing to intensive streaming and remote work, choose from a range of plans designed for varying household sizes and bandwidth demands.
• Telephone Services: Crystal-clear voice calling, reliable local and long-distance packages, and value-added features like voicemail, call waiting, and caller ID.

Reliability & Responsive Support

While occasional service interruptions can occur—particularly in challenging weather—Service Electric Cablevision’s priority is minimizing downtime and restoring connectivity swiftly. When customers report an outage, the dedicated technical support team jumps into action, coordinating with field technicians to diagnose issues and implement solutions, often resolving problems the same day. This proactive approach helps reduce the impact of unplanned outages on work deadlines, online studies, and evening entertainment.

On the phone, Service Electric Cablevision has invested in expanding its live-agent support. Rather than relying solely on frustrating menus or long hold times, the company is strengthening its customer care staff so you can speak directly with trained representatives—like Rodney and Gabrielle—who bring professionalism, patience, and genuine empathy to every call.

Technicians Who Make a Difference

Perhaps the single most lauded aspect of Service Electric Cablevision is its team of in-home technicians. Names like Justin, Keith, and Rodney have become synonymous with courteous, knowledgeable, and efficient service:

• Justin: Renowned for his prompt arrival and expert troubleshooting, Justin regularly “had us back up and running the same day,” easing customer stress and earning high praise.
• Keith: Combines deep technical know-how with a friendly demeanor, ensuring installations and repairs are completed right the first time.
• Rodney: Whether through phone support or in-home visits, Rodney’s professionalism and patience transform complex technical issues into stress-free experiences.
• Gabrielle: As a front-line customer service representative, Gabrielle’s warmth and clarity provide a breath of fresh air for customers seeking billing or account assistance.

Smooth, On-Time Installations

Scheduling an installation or service appointment with Service Electric Cablevision is designed to be simple and predictable. Many customers report receiving a callback within 24 hours of their initial inquiry, followed by a technician visit within the agreed two-hour window. This next-day turnaround and punctual arrival deliver a hassle-free experience, especially for households tired of waiting weeks for service activation.

Tailored Pricing & Value

Service Electric Cablevision offers a variety of plans to suit different budgets and usage patterns—from basic packages for light viewers to high-bandwidth tiers for multi-device streaming and gaming. With transparent billing, the company strives to eliminate surprise rate hikes; any promotional pricing or package changes are communicated clearly ahead of time. By balancing competitive rates with dependable performance, Service Electric Cablevision helps customers find the right plan for their lifestyle without sacrificing service quality.

Advanced Equipment & Home Networking

To enhance in-home entertainment and connectivity, Service Electric Cablevision provides streaming boxes and network boosters. While innovative technology can sometimes require fine-tuning, the company’s technicians are well-equipped to optimize your setup—configuring Android TiVo streaming boxes, integrating Plume network boosters, and ensuring every device in your home enjoys a strong, stable connection.

Serving Birdsboro and Beyond

As the only provider holding exclusive service rights in parts of Birdsboro and Berks County, Service Electric Cablevision understands the local responsibility it carries. The company not only connects residents and businesses to the outside world but also supports community events, local schools, and charitable initiatives—reinforcing its commitment to the hometown neighborhoods it serves.

Why Choose Service Electric Cablevision?

• Proven Local Expertise: A neighborhood-focused provider that knows Birdsboro’s terrain and infrastructure.
• Rapid Response: Field technicians who arrive on time, equipped to resolve outages and installation challenges swiftly.
• Real People, Real Help: Speak with representatives like Gabrielle or Rodney—no more endless menus or hold times.
• Flexible Plans: Multiple tiers of cable, internet, and phone services to fit diverse needs and budgets.
• Personalized Service: From your first call to every technician visit, expect courtesy, professionalism, and a genuine desire to help.

Discover how Service Electric Cablevision can elevate your home entertainment, supercharge your connectivity, and keep you dialing in with confidence. Browse our directory listing to explore packages, schedule your appointment, or contact a live support specialist today!

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About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

6400 Perkiomen Ave
Birdsboro, PA 19508
United States of America

Website: Visit Website

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Customer Reviews

3.0 out of 5 stars

Based on 567 reviews

Review data

5 star reviews

40%

4 star reviews

8%

3 star reviews

5%

2 star reviews

5%

1 star reviews

42%

Working Hours

Monday:
8:30AM-5PM
Tuesday:
8:30AM-5PM
Wednesday:
9:30AM-5PM
Thursday:
8:30AM-5PM
Friday:
8:30AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map