Xfinity Store by Comcast
What people love here...
Comprehensive Guidance from Wellinson F.
Multiple customers single out Wellinson for end-to-end support, making the upgrade process seamless.
Key Themes from Reviews
Wait Times & Appointment SystemNegative
Customers frequently experience long waits—even with appointments—and find the scheduling system unreliable.
About Xfinity Store by Comcast
Discover Reliable Connectivity at Xfinity Store by Comcast in Wyomissing, PA
Nestled in the heart of Wyomissing, PA, Xfinity Store by Comcast brings together the full spectrum of digital services—Internet service provider, cable company, telephone company, cell phone store, business-to-business service, security system supplier, and even a burglar alarm store—all under one roof. Whether you’re a homeowner seeking blazing-fast home WiFi, a small business in need of robust network solutions, or a local manager looking to upgrade phone systems and security, our Wyomissing team is committed to delivering the cutting-edge technology and personalized guidance you deserve.
Seamless Internet, Cable & Phone Solutions
At Xfinity Store by Comcast, we understand that every customer has unique connectivity needs. Our Internet service provider offerings range from high-speed residential broadband to enterprise-grade business plans. Cable television packages can be bundled with Xfinity Voice telephone service for a comprehensive home entertainment and communication suite. For business clients, our business-to-business service team crafts bespoke solutions—scalable bandwidth, dedicated lines, and advanced voice-over-IP options—to keep your operations running smoothly.
While our scheduling system is designed for convenience, some customers have noted longer-than-expected wait times, even with appointments. We’re actively refining our appointment process to ensure that your arrival triggers prompt, individualized attention. In the meantime, our knowledgeable staff often catches clients up with friendly updates and transparent timelines, turning any delay into an opportunity for a quick consultation on the latest promotions and equipment upgrades.
Expert Device Advice & Cell Phone Service
As a premier cell phone store, Xfinity offers competitive device pricing and supports all major carriers on our network. What truly sets us apart is the on-site expertise of our team:
- Wellinson F. has garnered praise for his patient, end-to-end service—educating customers on trade-ins, payment options, and the right iPhone upgrade, then overseeing data migration start to finish.
- Cizko stands out for speed and clarity, turning routine purchases into memorable experiences with concise, helpful guidance.
- Marco’s extraordinary patience and proactive attitude consistently make him a customer favorite, earning calls for management to recognize his exceptional work.
Their depth of knowledge transforms every visit from a simple transaction into an enlightening session, so you leave not only with a new device but also with confidence in how to maximize its features.
Security Systems & Burglar Alarm Expertise
Protecting your home or business is non-negotiable. As a trusted security system supplier and burglar alarm store, we carry a full line of Xfinity Home Security devices—motion sensors, smart cameras, door/window alarms, and professional monitoring packages. Our security consultants guide you through selecting the right configuration, ensuring you understand each component’s role in fortifying your property. We tailor solutions that integrate seamlessly with your existing cable or Internet plan, making advanced protection both affordable and easy to manage.
Value Transparency & Fair Pricing
We hear you: hidden fees and unexpected price hikes can erode trust. At Xfinity Store by Comcast, transparency is a core value. While customers have occasionally reported confusion over autopay requirements or loyalty promotions, our goal is to provide clear, up-front pricing. Our staff will walk you through every line item—service charges, equipment costs, taxes, and any available discounts—so there are no surprises. If you ever feel uncertain, ask for a personalized rate review; our representatives, like David Lopez, excel at uncovering Xfinity Rewards, including exclusive offers such as complimentary Apple Watch deals for qualifying customers.
Simplified Equipment Returns & Ongoing Support
Returning equipment shouldn’t be a chore. Acknowledging past frustrations—no dedicated drop-off window and lengthy in-store waits—we’ve implemented a streamlined returns counter. Bring back modems, routers, or remotes during business hours, and our Returns Specialist team will process your trade-ins in minutes, often faster than a morning coffee run. After hours, conveniently ship equipment back at no cost using our prepaid return labels. Combined with extended chat and call-center support, accessing live help has never been easier—even if you start with a bot, you’ll quickly be connected to a human who can resolve your issue.
Your Local Hub for Technology & Service Excellence
As your neighborhood Xfinity Store by Comcast in Wyomissing, PA, we strive to exceed expectations at every turn. From lightning-fast Internet and all-in-one cable and phone bundles to advanced security systems, enterprise solutions, and expert cell phone advice, our comprehensive offerings are backed by a team that’s constantly learning and improving. We value your feedback and continuously refine our appointment scheduling, staffing, and pricing transparency to deliver the seamless, professional experience you deserve.
Stop by today or book an appointment online to experience firsthand why customers return for the expertise of Wellinson, Cizko, Marco, David Lopez, and the rest of our dedicated staff. At Xfinity Store by Comcast, we’re not just an Internet service provider or cable company—we’re your partner in connectivity, security, and value.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 800-934-6489
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 729 reviews
Review data
5 star reviews
- 45%
4 star reviews
- 15%
3 star reviews
- 10%
2 star reviews
- 6%
1 star reviews
- 24%
Working Hours
- Monday:
- 10AM-7PM
- Tuesday:
- 10AM-7PM
- Wednesday:
- 10AM-7PM
- Thursday:
- 10AM-7PM
- Friday:
- 10AM-7PM
- Saturday:
- 10AM-7PM
- Sunday:
- 12-5PM