Spotts Insurance Group Inc

About Spotts Insurance Group Inc

Nestled in the heart of Temple, Pennsylvania, Spotts Insurance Group Inc is a full-service insurance agency dedicated to protecting what matters most. As an independent insurance broker and company, we specialize in auto insurance, home insurance, life insurance, motorcycle insurance, and renter’s insurance. Whether you’re seeking comprehensive coverage for your new vehicle, safeguarding your family’s home, or designing a tailored bundle for maximum savings, our team is committed to offering personalized guidance and competitive pricing every step of the way.

A Friendly, Professional Team You Can Trust

At Spotts Insurance Group Inc, our greatest asset is our people. From the moment you walk through our doors, you’re greeted with warmth and professionalism. “Niurka, Andrea and Josy are beautiful ladies. They always receive you with a warm welcoming smile,” raves one happy client. These words echo a common sentiment: our staff consistently delivers genuine kindness and courtesy. Whether you connect in person, over the phone, or via email, you’ll find our agents approachable, patient, and focused on building lasting relationships—never just another policy number.

Expertise & Clear Communication

Insurance can be complicated, but our mission is to make it clear. Andrea Yoder and Niurka Delgado stand out for turning complex jargon into plain-spoken advice. “Andrea Yoder took the time to explain my options clearly and answered all my questions patiently,” shares a customer who left feeling empowered. Niurka’s knack for educating clients shines through in comments like, “She explained it in a way that was very easy to understand.” By breaking down coverage options—whether you’re considering a life insurance policy or bundling auto and home—our agents ensure you leave confident that your family and assets are properly protected.

Proactive Savings & Competitive Value

We know that price matters. That’s why Spotts Insurance Group Inc goes above and beyond to scout the most competitive rates for every client. “Spotts provided me with an opportunity to save money without even prompting them,” notes one review, while another praises the team for helping to lower a car insurance rate “above and beyond.” Our proactive approach means we regularly review your policies, monitor market changes, and recommend adjustments—so you not only stay covered but also keep more money in your pocket.

Efficiency & Ease of Process

Time is precious, and you don’t want to get bogged down in paperwork or wait weeks for a simple change. Many customers commend Spotts Insurance Group Inc for swift quotes, seamless carrier switches, and rapid policy updates. “The switch to a new carrier was quick & painless,” one client reports, while another adds, “They make sure I didn’t have any questions very fast—I appreciated that.” From obtaining a renter’s insurance certificate to finalizing a homeowner’s bundle, our streamlined processes are designed to eliminate hassle and deliver peace of mind—fast.

Personalized, Above-and-Beyond Service

What truly distinguishes our agency is the personal care we provide. Josy, for example, is frequently praised for going the extra mile—checking in, answering follow-up questions, and even offering bilingual support that benefits families whose first language may not be English. “Josy always goes above and beyond to make sure my questions are answered,” applauds one client. Whether it’s a complex life insurance application or coordinating a multi-policy discount, our team invests the time necessary to tailor solutions that fit each customer’s unique needs.

Navigating Claims & Policy Administration

While we pride ourselves on responsiveness, we acknowledge there is room for improvement in follow-up and claims handling. Most clients experience prompt and professional service—“prompt and professional as always”—but a small number have reported lapses, such as delayed callbacks or unresolved policy cancellations. At Spotts Insurance Group Inc, feedback drives our commitment to excellence. We’re continuously refining our follow-up procedures and claims support so that every question, claim, or policy request is addressed swiftly and thoroughly.

Meet Our Standout Professionals

• Andrea Yoder: Renowned for her dedication and deep product knowledge, Andrea consistently secures optimal coverage. Clients describe her service as “excellent,” “very professional,” and “A++.”
• Niurka Delgado: An expert educator, Niurka demystifies insurance concepts, helping clients make informed decisions. Reviewers highlight her patience, clarity, and genuine care.
• Josy: Fluent in English and Spanish, Josy’s patience and attention to detail ensure that all family members feel heard and supported.

Why Temple Trusts Spotts Insurance Group Inc

Choosing an insurance agency is about more than rates—it’s about trust, expertise, and peace of mind. Temple residents and beyond rely on Spotts Insurance Group Inc for:
• Friendly, professional service from a team that listens and responds.
• Clear communication that turns complex policies into simple, confident choices.
• Competitive pricing and proactive savings strategies.
• Efficient, hassle-free processes for quotes, renewals, and policy changes.
• Personalized support that goes above and beyond standard expectations.

Whether you’re a first-time homeowner, a seasoned motorcyclist, or a parent securing life insurance for your family’s future, Spotts Insurance Group Inc is here to guide you with integrity and care. Contact us today to discover why so many in Temple, PA, and the surrounding communities trust our auto, home, life, and specialty insurance solutions for lasting protection and value.