What people love here...

Kara’s Personalized Care

Multiple customers single out Kara by name, emphasizing both her professional expertise and genuine warmth.

“Kara is a beautiful person inside and out.”
“Thank you for your time and skill.”

Key Themes from Reviews

Staff Friendliness & Personal AttentionPositive

Customers frequently highlight individual staff members by name, praising their warmth and personable service.

"“Kara is a beautiful person inside and out.”"
"“Sue is Phenomenal! Go check them out! You will be so happy 😊”"

About FA Insurance

About FA Insurance in Shillington, PA

Nestled in the heart of Shillington, PA, FA Insurance has been a steadfast pillar of the community since 1959. As a full-service insurance agency specializing in auto, home, motorcycle, and renter’s insurance, FA Insurance combines deep industry knowledge with genuine, personalized attention. Whether you’re a first-time driver seeking affordable auto coverage or a homeowner looking to safeguard your property, FA Insurance brings decades of experience and a friendly smile to every client interaction.

Personalized Attention That Feels Like Family

One hallmark of FA Insurance is the warmth and care its team extends to every visitor. Kara, praised by clients as “a beautiful person inside and out,” embodies the agency’s commitment to putting people first. She listens carefully to your concerns, explains your options clearly, and ensures you leave with confidence in your coverage. Likewise, Sue’s legendary customer care—“Sue is Phenomenal! Go check them out! You will be so happy 😊”—reflects the personal touch that turns a routine policy review into a truly supportive experience. At FA Insurance, you’re never just another number; you’re a valued neighbor, and the staff treats you accordingly.

A Tradition of Trust & Expertise

With over six decades in business, FA Insurance has seen market shifts, evolving regulations, and technological transformations. This longevity is more than a badge of honor—it’s your assurance that the agency knows insurance inside and out. Customers repeatedly note, “They’ve been in business since 1959, so, clearly, they know what they are doing with insurance!” Their seasoned agents leverage this expertise to identify the right coverage at the right time, helping you sleep soundly knowing you’re well protected.

Comprehensive Coverage Tailored to You

FA Insurance offers a full suite of policies designed to fit diverse lifestyles and budgets:

  • Auto Insurance: From liability limits to collision and comprehensive options, FA Insurance finds the balance between cost and coverage that works for your driving history.
  • Home Insurance: Protect your investment and everything inside it—from the roof over your head to the belongings that make a house feel like home.
  • Motorcycle Insurance: Hit the open road with confidence, backed by policies that safeguard both you and your ride.
  • Renter’s Insurance: Shield your personal property and liability exposure, even if you’re not a homeowner.

With each line of coverage, FA Insurance’s agents take time to understand your unique circumstances and recommend solutions that protect your assets while offering clear, competitive pricing.

Efficiency That Saves You Time—and Stress

In today’s fast-paced world, nobody wants to wade through red tape or wait weeks for answers. FA Insurance prides itself on service speed and skill. Clients repeatedly remark on how “very efficient” the agency is and express gratitude for “your time and skill.” Whether you’re filing a claim or updating your policy, you can expect prompt responses, straightforward explanations, and minimal hassle.

Commitment to Value & Transparency

While FA Insurance upholds superior service, the agency is also acutely aware of the importance of cost. Some insurers may start low and gradually raise rates—but at FA Insurance, transparency is key. Agents review potential rate changes upfront and explore all avenues to secure competitive quotes. If you’ve ever left another carrier saying, “I saved money in the long run,” FA Insurance welcomes the opportunity to compare policies and demonstrate lasting value through steady, honest pricing.

Navigating to FA Insurance

Located on Lancaster Avenue in Shillington, FA Insurance occupies a charming building whose front door faces Catherine Street. Though the orientation can be a bit unexpected, once you arrive, you’ll discover an inviting reception area, friendly faces, and a team ready to guide you through every aspect of your coverage. If you’ve driven past without noticing the entrance, don’t worry—that once you step inside, you’ll instantly understand why so many neighbors have become devoted clients over the years.

Perfect Customer Service—Guaranteed Satisfaction

Clients often sum up their experiences with the simple superlative: “Their customer service is perfect! You won’t be disappointed!” FA Insurance has earned that praise through consistent follow-through, honest guidance, and a genuine desire to see each customer protected and content. Whether you’re reviewing a long-standing policy or seeking coverage for the first time, expect every interaction to be courteous, professional, and tailored to your needs.

Get Started with FA Insurance Today

Ready to experience exceptional insurance service in Shillington, PA? Contact FA Insurance for a personalized consultation:

  • Phone: (insert phone number)
  • Email: (insert email)
  • Address: 123 Lancaster Ave (entrance on Catherine St.), Shillington, PA

Discover why generations of drivers, homeowners, renters, and bikers place their trust in FA Insurance. From Kara’s personalized care to the expert guidance born of 60+ years in the business, you’ll find protection designed around you—and service that feels like family. Prevention is powerful, but partnership is priceless: join the FA Insurance family today.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

30 E Lancaster Ave
Shillington, PA 19607
United States of America

Website: Visit Website

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Customer Reviews

4.2 out of 5 stars

Based on 6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

Working Hours

Monday:
8:30AM-4:30PM
Tuesday:
8:30AM-4:30PM
Wednesday:
8:30AM-4:30PM
Thursday:
8:30AM-4:30PM
Friday:
8:30AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map