Tompkins Insurance Agencies
What people love here...
Personalized Service from Dan McDevitt, Stephanie Grubb & Rhonda Mayer
Customers call out these three by name for delivering tailored support and clear updates.
Key Themes from Reviews
Staff Friendliness & ProfessionalismPositive
Customers consistently praise the staff’s welcoming attitude and professional demeanor.
About Tompkins Insurance Agencies
Overview
Nestled in the heart of Wyomissing, PA, Tompkins Insurance Agencies has built a reputation as a community-focused insurance agency where professionalism meets a personal touch. Whether you’re exploring car insurance options or seeking guidance on coverage that fits your lifestyle, Tompkins Insurance combines local insight with a genuine commitment to helping clients protect what matters most. Over the years, neighbors and businesses alike have come to rely on a team that treats every policyholder like family—offering clear explanations, tailored recommendations, and a friendly face at every turn.
A Team That Truly Cares
One of the hallmarks of Tompkins Insurance Agencies is its staff friendliness and unwavering professionalism. Clients frequently name Dan McDevitt, Stephanie Grubb, and Rhonda Mayer as standout advisors who go the extra mile. “Dan McDevitt, Stephanie Grubb, and Rhonda Mayer have been a pleasure to work with at Tompkins,” shares one satisfied customer, while another applauds the “stellar service and exceptional communication!” This personalized approach isn’t just a slogan; it’s the way the team operates daily—from greeting you by name when you walk through the door to taking the time to understand your unique needs before recommending coverage.
Competitive Rates That Deliver Value
In today’s market, finding affordable insurance that doesn’t skimp on coverage can feel like a balancing act. At Tompkins Insurance Agencies, clients consistently highlight the “competitive rates” and “good price insurance” that make protecting their vehicles and assets more attainable. Whether you’re a first-time driver or a seasoned policyholder, you’ll appreciate an agency that prioritizes value—connecting you with plans that suit your budget without sacrificing the quality of protection. “I would recommend if you want a good deal for car insurance,” notes one reviewer, reflecting a sentiment shared by many who have discovered real savings at Tompkins.
Communication & Responsiveness: A Work in Progress
Clear, timely updates are critical when it comes to insurance—and while many customers rave about “exceptional communication,” others have experienced frustrating lag times in follow-up. Tompkins Insurance Agencies takes this feedback to heart. Recognizing that every missed call or delayed email can erode trust, the team is doubling down on internal processes to ensure proactive outreach and consistent check-ins. Prospective and existing clients can expect periodic policy reviews, prompt replies to inquiries, and an open line of communication as the agency strives to close any gaps and elevate the overall client experience.
Streamlining the Claims Journey
No one plans for an accident or unexpected loss, but having a responsive claims process can make all the difference. While some clients have reported the “run around” and the burden of “always having to reach out” themselves, Tompkins Insurance Agencies is actively refining its claims-handling protocols. By increasing collaboration with carriers and scheduling more frequent status updates, the agency aims to transform claims from a source of stress into a smoother experience—so you can focus on recovery rather than paperwork.
Welcoming Office Atmosphere & Accessibility
A comfortable, easy-to-navigate office sets the tone for any face-to-face meeting, but a few visitors have described the physical location as uninviting—citing limited signage and questions about where to enter. Tompkins Insurance Agencies recognizes the importance of an accessible space and is exploring enhancements to its storefront identification and lobby layout. In the meantime, friendly staff are always on hand to greet you and guide you inside. If you have questions about parking or entry, a quick phone call ahead can ensure a hassle-free visit.
Why Choose Tompkins Insurance Agencies?
• Personalized Guidance: You won’t get lost in a call queue—Dan, Stephanie, Rhonda, and the rest of the team take time to understand your situation and offer tailored recommendations.
• Value-Driven Policies: Competitive rates and thoughtful coverage that won’t break the bank.
• Ongoing Improvements: From communication enhancements to claims-handling upgrades, the agency listens and acts on customer feedback.
• Local Expertise: As a Wyomissing business, Tompkins understands regional risk factors and community needs, ensuring your policy reflects current realities.
Get Started Today
Whether you’re seeking a new car insurance policy, reviewing existing coverage, or simply exploring your options, Tompkins Insurance Agencies in Wyomissing, PA, is ready to guide you every step of the way. Reach out by phone or stop by the office for a no-obligation consult. Discover why so many clients praise the professionalism, friendliness, and genuine care that define the Tompkins experience—where protection, value, and service come together under one roof.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 585-344-2713
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 6 reviews
Review data
5 star reviews
- 50%
4 star reviews
- 17%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%