Mental health serviceReading

Tower Behavioral Health

2.3(105)
Unclaimed

Tower Behavioral Health in Reading, PA, provides mental health services with a focus on group therapy and responsive care. The supportive team on Ward 5S receives praise for their listening skills and patient involvement in treatment decisions.

Tower Behavioral Health Logo

What people love about Tower Behavioral Health

Supportive Tech Team on 5S (Dom, Parland Trojan, Jo, Melissa)

Multiple reviewers single out this team for exceptional listening, responsiveness, and after-hours support.

“techs are amazing on 5s Dom is the man… you always stopped and listened.” (Review 1)
“Melissa… spent time on the phone with my wife about my meds at 11 pm so kind.” (Review 1)

Dr. Kho & Ward 5S Experience

Patients praise the combination of a comfortable new ward, high-quality meals, and a psychiatrist who involves patients in medication decisions.

“It felt like a vacation to me… everything was clean and new. The food was great—I still remember some of the meals.” (Review 37)
“Dr. Kho… explained how the medications work… was kind and patient.” (Review 37)

About Tower Behavioral Health

Tower Behavioral Health is a leading mental health service and psychiatric hospital located in Reading, PA. As a full-spectrum mental health clinic, Tower Behavioral Health blends clinical expertise with genuine compassion to support individuals and families facing emotional and psychiatric challenges. From inpatient care on the newly renovated Ward 5S to flexible outpatient counseling, Tower Behavioral Health tailors every aspect of treatment to each patient’s unique journey toward wellness.

Compassionate & Professional Team

At the heart of Tower Behavioral Health’s reputation are its dedicated professionals—techs, nurses, and psychiatrists—who combine rigorous training with authentic empathy. Many patients praise the 5S tech team members—Dom, Parland Trojan, Jo, and Melissa—who listen intently, respond promptly to concerns and even stay late to assist family members over the phone. “Techs are amazing on 5S… Dom is the man,” one grateful patient shared. Night-shift Nurse Jess also consistently receives accolades for her unwavering kindness during overnight hours.

Among the medical staff, Dr. Kho stands out for creating a supportive ward environment, explaining medication options patiently and personally. His approach has left lasting impressions: “Dr. Kho explained how the medications work… was kind and patient.” In the outpatient setting, Dr. Vogel and her team deliver responsive scheduling, adaptive therapy plans, and transparent medication management, ensuring patients feel empowered in their own care decisions.

Personalized Therapeutic Programs

Tower Behavioral Health believes in finding the right therapeutic fit for every individual. While group sessions form the backbone of many treatment tracks—covering coping strategies, life skills and peer support—the clinic also offers personalized one-on-one counseling and family consultations. Patients report that group therapy can be both engaging and relevant when led by experienced facilitators who tailor content to current needs. Outpatient clients benefit from a flexible mix of individual therapy, family education and community reintegration workshops. The result is a balanced program that evolves with each person’s progress.

Comprehensive Clinical Care & Medication Management

As a full-service psychiatric hospital and clinic, Tower Behavioral Health provides thorough psychiatric evaluations, medication management and ongoing clinical oversight. Many patients appreciate how Dr. Chris and other prescribers take time to explain the rationale behind each medication choice, monitor side effects carefully and incorporate patient feedback. One reviewer said, “Dr. Chris—thank you… I can’t even describe how thankful I am.” This collaborative approach helps minimize unwanted side effects and reinforces the therapeutic alliance between patient and provider.

State-of-the-Art Facilities

Tower Behavioral Health’s facilities combine comfort with clinical functionality. Ward 5S features modern patient rooms, bright communal spaces and a fresh design that many describe as “vacation-like.” High-quality meals, prepared daily, are another signature touch—patients frequently recall favorite menu items long after discharge. While the center maintains a rigorous cleaning schedule, it also welcomes feedback about any maintenance concerns to ensure that showers, common areas and patient rooms remain fresh and welcoming.

Commitment to Safety & Security

Patient safety is paramount at Tower Behavioral Health. Careful staffing models, continuous staff training and clear escalation protocols help the clinic address conflicts or concerns swiftly. Open lines of communication allow patients and families to report any safety issues or perceived threats, and leadership responds with transparent investigations and corrective action plans. This commitment to a secure environment underpins every clinical decision and reflects the facility’s dedication to preserving dignity and trust.

Seamless Communication & Aftercare Coordination

Understanding that mental health recovery extends beyond discharge, Tower Behavioral Health places strong emphasis on coordination with outpatient providers, family members and community resources. The clinic’s discharge planners work closely with insurance specialists, social workers and local support groups to set up therapy appointments, medication refills and follow-up meetings—often before a patient leaves the building. Families applaud this continuity of care, noting that it reduces anxiety and smooths the transition back into daily life.

Administrative Transparency & Supportive Billing

Tower Behavioral Health strives to offer clear, upfront information about appointment availability, treatment costs and insurance coverage. The administrative team is committed to minimizing last-minute changes, and a patient advocate is always available to answer billing questions. By fostering open dialogue and flexible payment options, the clinic seeks to remove financial barriers and keep the focus squarely on recovery.

Building a Healthier Reading, PA Community

As a cornerstone of Reading’s healthcare landscape, Tower Behavioral Health collaborates with local schools, community centers and public safety agencies to promote early intervention, mental health education and crisis response. The clinic hosts free seminars on stress management, substance-use prevention and family resilience—extending its impact far beyond the hospital walls. Whether you’re seeking inpatient stabilization, outpatient counseling or simply a compassionate ear, Tower Behavioral Health in Reading, PA stands ready to guide you on the path to lasting well-being.

Unique Details About Tower Behavioral Health

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Tower Behavioral Health

201 Wellness Wy
Reading, PA 19605
United States of America

County: Berks County

Website: Visit Website

Claim This Business

Customer Reviews

2.3 out of 5 stars

Based on 105 reviews

Review data

5 star reviews

26%

4 star reviews

5%

3 star reviews

5%

2 star reviews

7%

1 star reviews

58%

Working Hours / Hours of Operation

Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours

Follow Tower Behavioral Health on Social

Similar Hospitals Near Reading, PA

Center for Urologic Care of Berks County PC

Medical clinic

Center for Urologic Care of Berks County PC

4.7(1,172)Wyomissing

The Center for Urologic Care of Berks County PC in Wyomissing is known for its expert urologists and a dedicated, caring staff offering compassionate patient care. Dr. White and Dr. Dreher are frequently praised for…

Reading Surgery Center

Surgical center

Reading Surgery Center

4.7(23)Wyomissing

Reading Surgery Center in Wyomissing, PA, is renowned for its exceptional surgical care, featuring friendly, skilled staff and a clean, sanitary facility. Patients appreciate the streamlined procedures and attentive…

Berks County School Districts Health Trust

Berks County School Districts Health Trust

5.0(4)Reading

The Berks County School Districts Health Trust in Reading, PA, offers exceptional healthcare services with a notably warm and attentive staff. Tiffany, a standout clinician, is frequently praised, making this facility…

The Reading Hospital SurgiCenter at Spring Ridge

Surgical center

The Reading Hospital SurgiCenter at Spring Ridge

4.5(28)Wyomissing

The Reading Hospital SurgiCenter at Spring Ridge in Wyomissing, PA, offers exceptional surgical care with a friendly, professional staff and expert physicians, including renowned Dr. Carter. The facility is praised for…

Patient First Primary and Urgent Care - Wyomissing

Urgent care center

Patient First Primary and Urgent Care - Wyomissing

4.4(1,138)Wyomissing

Patient First Primary and Urgent Care in Wyomissing offers efficient urgent care services with fast check-ins and comprehensive on-site testing. Renowned for its friendly, professional staff and exceptional care from…

Penn State Health

Laboratory

Penn State Health

5.0(2)Reading

Penn State Health in Reading is a laboratory known for exceptional patient experiences and inspiring deep trust and loyalty in their care.

Reading Hospital Weight Loss Surgery and Wellness Center

Surgical center

Reading Hospital Weight Loss Surgery and Wellness Center

4.3(43)Wyomissing

Reading Hospital Weight Loss Surgery and Wellness Center in Wyomissing, PA, specializes in transformative weight loss surgeries and provides ongoing support groups to aid patient success. Esteemed for the expertise of…