Haven Behavioral Hospital of Eastern Pennsylvania
What people love here...
Group Therapy & Peer Support
Multiple patients emphasize that structured group sessions provide real insights, emotional support, and practical coping strategies.
Key Themes from Reviews
Staff Professionalism & CompassionMixed
Some customers praise individual staff members for caring, while many others report unprofessional or indifferent behavior from nurses and techs.
About Haven Behavioral Hospital of Eastern Pennsylvania
Haven Behavioral Hospital of Eastern Pennsylvania: Comprehensive Psychiatric Care in Reading, PA
Located in the heart of Reading, PA, Haven Behavioral Hospital of Eastern Pennsylvania is a purpose-built psychiatric hospital dedicated to delivering patient-centered mental health services. With a multidisciplinary team of psychiatrists, nurses, therapists and social workers, Haven Behavioral Hospital combines clinical expertise with compassionate care to support adults facing a range of behavioral health challenges.
A Culture of Compassionate Leadership and Staffing
At the helm of our medical team is Dr. Marion Georgiev, MD, whose hands-on approach and empathetic style earn frequent praise. “Dr. G called and informed me of my son’s status—even on his busy schedule,” shared one family member. Under Dr. Georgiev’s guidance, our nursing staff, coordinated by Jillian Wetzel, strives to create an environment where patients feel heard and respected. While some reviews note variability in individual staff interactions, our leadership views every piece of feedback as an opportunity to raise the bar on professionalism and compassion.
Robust Therapeutic Services & Programming
Therapy at Haven Behavioral Hospital is designed to be more than a one-size-fits-all experience. We offer structured group sessions that foster peer support, practical coping strategies and genuine emotional connection. One former patient reflects, “All the groups were super beneficial and exactly what I needed to hear,” highlighting the transformative power of shared experiences. For those seeking one-on-one guidance, our licensed therapists develop personalized treatment plans, drawing on evidence-based techniques to address trauma, anxiety, depression and other psychiatric needs.
Personalized Medication Management
Safe and effective medication management is a core component of our inpatient program. Our psychiatrists work closely with patients to review history, preferences and medical conditions before recommending treatments. We know trust is built through clear communication—whether you’re adjusting dosages or deciding against starting a new prescription. Our approach emphasizes patient autonomy and clinical best practices, ensuring you feel supported throughout your medication journey.
Family Communication & Support
We understand that recovery extends beyond the hospital walls. Strong family involvement can be crucial to a patient’s progress, and at Haven Behavioral Hospital, we are committed to keeping loved ones informed. Our social worker, Holly, stands out for her proactive coordination and clear updates. “A special shout-out to Holly, who worked endlessly to ensure that our daughter received the services she needed,” a grateful parent reports. While we continue to refine our call-back processes to eliminate any communication gaps, our team is dedicated to restoring trust and fostering open dialogue.
Safe, Comfortable Facilities
Our modern Reading campus provides a warm, clean atmosphere designed to promote healing. Many visitors note our inviting common areas and well-maintained accommodations: “The facility is both very clean and warm at the same time,” one patient observed. We continually monitor building systems and sanitation protocols to uphold the highest standards of hygiene. Should any issue—like an unwelcome odor or maintenance concern—arise, our facilities team addresses it promptly to maintain a pleasant and secure environment.
Nutritional Care & Personalized Dining
Good nutrition plays a crucial role in mental and physical well-being. At Haven Behavioral Hospital, patients select meals from a rotating menu each day, accommodating diverse dietary needs and preferences. From vegetarian options to medically tailored diets, our culinary staff goes the extra mile to ensure each plate is both nourishing and satisfying. “The food was phenomenal—you get to choose from a menu for the following day,” raved one guest, underscoring how personalized meal planning contributes to overall comfort and recovery.
Commitment to Safety & Continuous Improvement
Safety is non-negotiable at Haven Behavioral Hospital. We maintain vigilant staffing ratios, patient grouping protocols and de-escalation training to protect everyone in our care. Our leadership team reviews every incident report to identify opportunities for enhanced safeguards—because mixing patient populations without proper oversight is simply not acceptable. We pledge ongoing education for our nurses, techs and therapists to strengthen de-escalation skills and create a secure therapeutic milieu.
Why Choose Haven Behavioral Hospital of Eastern Pennsylvania?
• Comprehensive psychiatric services—from individual therapy and group programming to medication management—tailored to each patient’s journey.
• A leadership team led by Dr. Marion Georgiev and supported by outstanding staff members like Jillian Wetzel and Holly the social worker, whose dedication garners heartfelt praise.
• Open family communication initiatives designed to keep loved ones in the loop and build a network of support.
• Clean, comfortable facilities in Reading, PA, with inviting communal spaces and prompt maintenance responses.
• Personalized meal selections crafted to honor dietary restrictions, improve patient satisfaction and bolster overall well-being.
• A steadfast commitment to safety, continuous staff training and process improvements that elevate quality of care.
At Haven Behavioral Hospital of Eastern Pennsylvania, we believe every individual deserves respect, understanding and evidence-based treatment in a compassionate setting. Whether you or a loved one is seeking short-term stabilization or a longer course of inpatient psychiatric care, our dedicated professionals are here to guide the way. Discover how our combination of clinical excellence, personalized approaches and community-centered values can support your path to recovery.
Contact Haven Behavioral Hospital of Eastern Pennsylvania today to learn more or schedule an admission consultation.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Customer Reviews
2.4 out of 5 stars
Based on 95 reviews
Review data
5 star reviews
- 23%
4 star reviews
- 12%
3 star reviews
- 4%
2 star reviews
- 3%
1 star reviews
- 58%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours