What people love here...
Exceptional Service from Chris Acker
As branch manager, Chris delivers consistently high-quality, problem-solving support that leaves members very satisfied.
Key Themes from Reviews
Staff FriendlinessPositive
Customers consistently praise the approachable and welcoming demeanor of front-line staff.
About Tri County Area FCU
Tri County Area Federal Credit Union – Pennsburg, PA
Nestled in the heart of Pennsburg, PA, Tri County Area Federal Credit Union is your hometown financial partner. As a member-owned credit union, we’re more than just a place to bank—we’re a community hub where relationships matter, and every member is known by name. Whether you’re opening your first savings account, exploring a car loan, or seeking personalized financial guidance, Tri County Area FCU delivers small-town warmth combined with competitive rates and local expertise.
Personalized, Relationship-Driven Service
From the moment you walk through our doors, you’ll experience the genuine friendliness that sets us apart. Our front-line staff are consistently praised for their welcoming smiles and helpful attitudes. Members tell us, “Tellers are helpful and friendly!” and “Very friendly—best bank I’ve been to.” That approachability is the bedrock of our credit union philosophy: build lasting relationships, not anonymous transactions.
We pride ourselves on remembering the little things—your name, your family details, even the milestones you’ve shared with us. One member raves, “THE MANAGER that I met ONCE, KNOWS my name, yup and he remembers everything about me.” That level of personal connection transforms routine banking into a trusted partnership. When life brings new opportunities or challenges, you’ll find our team ready to listen, to recall your story, and to guide you toward solutions that fit your unique needs.
Exceptional, Member-Focused Team
Our members often single out specific team members who go above and beyond:
• Chris Acker, Branch Manager: “Chris addressed all my needs and fixed my banking issues… I left the credit union happy and content, with a smile on my face.”
• Jill & Kaley: “They went above and beyond to ensure my needs were met with efficiency and a personal touch.”
• Ian: “If you want an amazing bank with the most incredible personal service, this is the place! Ask for Ian—you’ll love him!”
• Elena: “She’s bright with a personality to match… a true game changer. She had me smiling about how fast she solved my issue.”
These dedicated professionals aren’t just employees—they’re champions of member satisfaction. Whether you need complex loan advice or a last-minute check order, our experts deliver fast, empathetic, and thorough support.
Competitive Loan Products & Rates
When it comes to financing major life purchases, Tri County Area FCU stands out for transparency and simplicity. Our loan application process is straightforward, with competitive rates that keep monthly payments manageable. As one delighted member shared, “Car loans are good! Rates are great… so you can’t argue with that!” From auto financing to home equity lines, we walk you through every step, ensuring you understand your options and feel confident in your financial plan.
Member Feedback & Continuous Improvement
At Tri County Area FCU, member feedback is a catalyst for growth. While the majority of reviews highlight exceptional in-branch service, a handful of members have noted areas for improvement—particularly in our digital offerings and fee structures. Some find our mobile app less intuitive than expected and have experienced delays with ATM deposits. Others have expressed frustration over overdraft fees and processing times.
We take these concerns seriously. Every comment is shared with our leadership team as we explore solutions that uphold our commitment to transparency and fairness. Our goal is to pair the same personal care you receive in-branch with secure, user-friendly digital tools. As technology evolves, we remain dedicated to providing both cutting-edge convenience and the hometown hospitality you value.
Why Choose Tri County Area FCU?
• Member-First Philosophy: You’re not an account number—you’re a neighbor, a friend, a valued member of our credit union family.
• Friendly, Knowledgeable Staff: From tellers to managers, our people deliver approachable service and genuine smiles.
• Personalized Financial Solutions: Whether it’s loans, savings strategies, or everyday banking, your goals guide our recommendations.
• Competitive Rates: Enjoy borrowing power with transparent terms and no hidden surprises.
• Community Commitment: We reinvest in Pennsburg and the surrounding Tri County area, supporting local initiatives and fostering economic growth.
Get Started Today
Joining Tri County Area Federal Credit Union means joining a community that cares. With roots firmly planted in Pennsburg, PA, we’re here to support your financial journey—celebrating successes, navigating challenges, and delivering service that feels like home. Visit us in-branch or give us a call to discover the difference that personal touches, trusted advice, and competitive products can make in your life.
Tri County Area FCU: Where you’ll always be more than a member—you’ll be family.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
Contact Information
Pennsburg, PA 18073
United States of America
Phone: +1 610-326-3705
Website: Visit Website
Customer Reviews
3.8 out of 5 stars
Based on 19 reviews
Review data
5 star reviews
- 68%
4 star reviews
- 0%
3 star reviews
- 5%
2 star reviews
- 0%
1 star reviews
- 26%
Working Hours
- Monday:
- 9AM-4:30PM
- Tuesday:
- 9AM-4:30PM
- Wednesday:
- 9AM-4:30PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-12PM
- Sunday:
- Closed