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Key Themes from Reviews

Operational/Task EfficiencyNegative

Customers report significant failures in executing fundamental operational tasks, leading to missed pickups and late or incorrect deliveries.

"This operation has trouble handling basic tasks such as updating customer dock hours or approved carriers."
"If you want missed pickups, slow delivery and missed due by dates, look no further."

About Triose

Overview

Triose is a trusted logistics service and medical supply store based in Wyomissing, PA, specializing in hospital equipment and supplies. Whether you represent a large healthcare system or a small clinic, Triose combines local expertise with comprehensive industry know-how to deliver the critical products and services your facility depends on.

Comprehensive Logistics Solutions

At the heart of Triose’s offering is a full suite of logistics services tailored for healthcare operations. From managing precise delivery schedules to coordinating specialized carriers, the Triose team works to ensure that essential medical equipment and consumables arrive on time and in perfect condition. While the company has faced challenges in meeting every tight deadline—and customers have noted occasional missed pickups or late deliveries—Triose has taken these experiences to heart and embarked on a continuous improvement journey.

Operational Excellence in Progress

Customers have lauded Triose’s commitment to refining core processes. Feedback about updating dock hours, approved carriers, and drop-off windows led to a targeted overhaul of internal workflows. Today, sophisticated tracking tools and real-time updates empower both Triose staff and clients to stay aligned on every shipment, minimizing the risk of miscommunication. The result is a logistics partner that learns from past stumbles and steadily raises the bar for operational performance.

Responsive, Proactive Communication

In the fast-paced world of medical logistics, clear and timely communication can make the difference between life-saving equipment arriving when needed and critical delays. Early reviews pointed to slow initial response times—“slowest response of any logistics co.”—but Triose turned that feedback into action. By expanding its customer support team and streamlining escalation protocols, the company has accelerated communication speed. Many long-term clients now report a marked improvement, saying simply, “have gotten better over the past month.” Triose remains vigilant, continuously monitoring response metrics to ensure that questions, requests, and updates never linger unanswered.

Extensive Medical Supply Catalog

Beyond logistics, Triose operates a well-stocked medical supply store that caters to a wide spectrum of healthcare providers. From diagnostic devices and disposables to durable hospital equipment, every product in Triose’s inventory meets rigorous quality and safety standards. The company partners with leading manufacturers to source ventilators, infusion pumps, patient monitors, surgical instruments, and more—making Triose a one-stop resource for facilities aiming to maintain optimal inventory levels.

Client-Focused Showroom Experience

Visiting the Triose showroom in Wyomissing offers more than a routine purchasing trip—it’s an opportunity to engage hands-on with the latest medical technologies in a welcoming environment. Knowledgeable product specialists guide visitors through equipment demos, explain best practices, and offer tailored recommendations to match each facility’s unique workflow. Although Triose may be best known for its behind-the-scenes efficiencies, many clients appreciate the personal touch and relaxed atmosphere that make decision-making easier.

Continuous Improvement & Quality Assurance

Triose’s leadership team embraces a culture of feedback and accountability. Every client interaction—whether a compliment or a critical comment—is treated as a chance to refine processes. Recent investments in staff training, supply-chain visibility tools, and customer-relationship management software underscore the company’s dedication to quality. With these enhancements, Triose aims to reduce scheduling conflicts, eliminate overbooked appointments, and ensure that every delivery aligns with the agreed-upon timeline.

Why Choose Triose?

• Proven Expertise: Decades of experience in both medical supply distribution and specialized logistics.
• Enhanced Communication: Faster response times driven by expanded support channels and proactive updates.
• Comprehensive Inventory: A broad selection of hospital equipment and supplies from trusted manufacturers.
• Client-Centered Approach: A friendly showroom environment and tailored solutions that address real-world healthcare challenges.
• Commitment to Growth: An open-ear culture that turns constructive criticism into tangible improvements.

Connect with Triose

Located in the heart of Wyomissing, PA, Triose welcomes inquiries from hospitals, clinics, long-term care facilities, and medical professionals across the region. Whether you require same-day delivery of critical supplies or are looking to equip an entire department, Triose is ready to partner with you. Visit us to experience our showroom, request a logistics consultation, or place an order online—because in healthcare, every detail matters, and Triose is here to deliver.

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About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

One Meridian Blvd Suite 4B02
Wyomissing, PA 19610
United States of America

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Customer Reviews

2.8 out of 5 stars

Based on 9 reviews

Review data

5 star reviews

22%

4 star reviews

11%

3 star reviews

22%

2 star reviews

11%

1 star reviews

33%

Location Map