Advance Auto Parts
What people love here...
Exceptional Service from Nestor
Multiple customers name Nestor for going above and beyond in cold-weather emergencies, praising both his expertise and kindness.
Key Themes from Reviews
Staff Friendliness & HelpfulnessMixed
Most customers praise friendly, welcoming staff, but occasional rude or inattentive interactions undermine the experience.
About Advance Auto Parts
Advance Auto Parts – Lancaster, PA’s One-Stop Auto Parts & Accessories Store
Advance Auto Parts in Lancaster, PA, is your neighborhood destination for everything automotive. Whether you’re hunting for a replacement battery, upgrading your truck’s exterior, or simply in need of a reliable set of tools for a weekend project, this full-service auto parts store has you covered. With a wide range of products and services—auto parts, car accessories, car batteries, tool rental, and truck accessories—Advance Auto Parts blends quality inventory with hands-on support to help locals and pros keep their vehicles running smoothly.
Comprehensive Products & Accessories
At Advance Auto Parts Lancaster, you’ll find an extensive selection of parts and accessories tailored to cars, trucks, and SUVs. Stock highlights include:
• Replacement batteries and battery-testing services
• Engine belts, filters, and fluids
• Interior and exterior car accessories, from floor mats to LED lighting
• Truck accessories such as bed liners, hitch attachments, and tie-down kits
• Hard-to-find cleaning solutions like Spay Nine for both home and vehicle use
With up-to-date inventory feeds and a well-organized showroom, many customers locate exactly what they need in a single trip. You’ll also spot exclusive online coupons, coordinated loyalty rewards, and seasonal promotions that help offset sticker price, making upgrades and maintenance more affordable.
Expert Staff Who Know Their Stuff
What truly sets this Lancaster location apart is the depth of expertise on the floor. Customers consistently praise staff members for their technical knowledge and confidence in guiding everyone—from weekend DIYers to professional mechanics—through diagnostics and part selection. In one memorable visit, a technician walked a customer step-by-step through an oil-check procedure, empowering them to become more self-sufficient. In another, shoppers left impressed that the team’s troubleshooting advice was as thorough as any paid service.
While most customers comment on the friendliness and cheerfulness of the staff—“The guys in the store were so friendly, helpful, and cheerful…”—the team at Advance Auto Parts is committed to elevating every interaction. Ongoing customer-service training aims to ensure that polite, attentive assistance is the rule, not the exception, addressing occasional concerns about professionalism or rushed exchanges late in the day.
Fast, Reliable Technical Services & Tool Rental
Advance Auto Parts Lancaster isn’t just a parts counter. Their technicians offer complimentary diagnostics, battery testing, installation, and charging system checks. These services don’t just save you time—they save stress. One customer arriving on a bitter morning was grateful when a technician not only installed a new battery but also tested the charging system to guarantee a trouble-free start.
Need a specialized tool for a one-off job? Take advantage of their tool-rental service. From torque wrenches to electrical testers, the shop’s fleet of rentable equipment ensures you get the right tool without the long-term commitment. It’s an ideal solution for homeowners or small shops looking to tackle repairs professionally and economically.
Celebrated Customer Champions
Over the years, certain team members have become local legends. Their standout service stories illustrate the level of care you can expect:
• Nestor’s Winter Rescue: When a customer’s car refused to start in freezing temperatures, Nestor not only replaced the battery on the spot but offered warm-weather maintenance tips—earning heartfelt thanks for both his expertise and genuine kindness.
• Yari & Stephen’s Tag-Team Excellence: This duo is famed for their seamless communication and efficient part-finding skills. Together, they get customers back on the road faster, with professional installation support that leaves no loose ends.
• Vlad’s Breakdown Turnaround: Facing a stressful roadside issue, one customer credits Vlad with transforming a bad day into a memorable experience, thanks to his patience, talkative reassurance, and precise, no-hassle battery change.
These individual successes reflect a broader commitment: to make every visitor feel welcome, informed, and safe in their vehicles.
Inventory Accuracy & Shopping Experience
Advance Auto Parts Lancaster aims for real-time inventory updates to minimize wasted trips. Many shoppers appreciate this accuracy, finding their items waiting on the shelf. On the rare occasion that stock information doesn’t match reality, the team strives to resolve issues quickly—offering alternatives, special orders, or estimated restock dates.
Around closing time, service speed can fluctuate. While some customers breeze through quick, efficient checkouts, others have encountered waits or missed after-hours requests. Management is actively reviewing closing-time policies to ensure no one is left at the door when help is just minutes away.
Value, Savings & Community Commitment
Recognizing that price matters, Advance Auto Parts Lancaster enhances everyday values with printable coupons, loyalty-member deals, and periodic in-store specials. Even when certain parts carry a premium, these incentives help keep maintenance affordable—an important consideration given rising costs across all industries.
Beyond the register, this store is an active community player—supporting local events, offering free fluid-recycling, and keeping emergency roadside services available when neighbors need that extra hand.
Drive In Today
Advance Auto Parts in Lancaster, PA, blends award-worthy expertise with hands-on services and a broad product lineup. Whether you’re a seasoned mechanic, a DIY enthusiast, or someone seeking quick roadside relief, you’ll find friendly staff, proven technical support, and the right tools at your fingertips. Stop by today—discover why this neighborhood auto parts store remains a trusted resource for Burlington County’s drivers.
Description
Categories
About This Business
Parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Contact Information
Lancaster, PA 17603
United States of America
Phone: +1 717-392-5510
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 211 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 24%
3 star reviews
- 6%
2 star reviews
- 2%
1 star reviews
- 6%
Working Hours
- Monday:
- 7:30AM-9PM
- Tuesday:
- 7:30AM-9PM
- Wednesday:
- 7:30AM-9PM
- Thursday:
- 7:30AM-9PM
- Friday:
- 7:30AM-9PM
- Saturday:
- 7:30AM-9PM
- Sunday:
- 9AM-8PM