Napa Auto Parts
What people love here...
Personalized Service from Mike
Mike is specifically named for his expertise and genuine care, making customers feel supported.
Key Themes from Reviews
Customer Service QualityMixed
Customers report both excellent courtesy and frustrating rudeness at different visits.
About Napa Auto Parts
About Napa Auto Parts in Gap, PA
Nestled in the heart of Gap, Pennsylvania, Napa Auto Parts is your one-stop destination for everything automotive. Whether you’re hunting for the latest racing car components, rugged truck accessories, reliable motorcycle parts, or everyday car batteries and accessories, our expansive auto parts market has you covered. As a full-service auto parts store and car repair and maintenance resource, we take pride in serving local weekend mechanics, professional repair shops, and truck fleet operators alike. On top of our extensive parts selection, we offer tool rental services to help you tackle any job—big or small—without breaking the bank on one-time purchases.
What We Offer
• Auto Parts & Accessories: From brake pads and oil filters to performance air intakes and customized wiring harnesses, our shelves stock products from top brands trusted by pros.
• Car & Truck Batteries: Get a dependable start every time with our full line of batteries for cars, trucks, SUVs, and motorcycles.
• Motorcycle & Racing Car Parts: Gear up for the track or the open road with specialized parts designed for high performance and safety.
• Tool Rental Service: Skip the investment in expensive tools—rent premium hand and power tools by the day or week.
• Car Repair & Maintenance Advice: Our staff is here to guide you through DIY projects, whether you’re changing your spark plugs or swapping out a suspension kit.
Exceptional Personalized Service
At Napa Auto Parts, personalized attention isn’t just a slogan—it’s the backbone of our business. Take Mike, for example: many customers swear by his encyclopedic knowledge and patient guidance through complex engine projects. “Had a great experience working with Mike at the counter,” one customer shared. “He took the time and had the knowledge and experience to help me find a solution for my engine project.” Or consider Damon, whose small gesture of handing a matchbox car to a delighted youngster turned a routine trip into a memorable experience—and a lifelong loyal customer. We believe that authentic connections like these—whether it’s offering a free custom hose service or simply greeting you with a smile—set us apart from big-box chains.
Comprehensive Inventory & Creative Solutions
Our inventory spans standard replacement components to hard-to-find performance upgrades. Many customers praise our ability to find creative solutions—like cutting a standard hose to custom length free of charge when a pre-manufactured hose was out of stock. But we also know there’s room for improvement. While one visitor raved, “Can get parts for your vehicle without buying a whole kit—nice not to have all the leftovers,” another was disappointed when a replacement PCV hose wasn’t on the shelf. That’s why we continually refine our stocking priorities, based on local demand and seasonal repair trends, to keep you moving.
Convenient Ordering & Pickup
We understand that your time is valuable. Our online ordering system allows you to browse real-time inventory, place an order, and pick it up at your convenience. Several customers praise this process as “quick and simple—got exactly the parts I needed.” If you prefer a phone call, our team will verify availability, reserve your parts, and have everything ready for same-day pickup. We’re transparent about pricing and lead times, so there are no surprises at checkout. Although occasional hiccups occur—like a forgotten special order—our staff is committed to prompt follow-up until every order is fulfilled to your satisfaction.
Value, Pricing & Community Commitment
It’s no secret that premium service and expert advice can come at a premium price. Some customers have noted our prices sit higher than big-box competitors, but many agree the added value is worth it: “Their products are usually more than other places, but their customer service is fantastic.” In fact, Ed’s roadside assistance story speaks volumes of our team’s dedication: when a customer’s muffler fell off on the way home, Ed didn’t hesitate—he came right out and got the vehicle back on the road. That level of commitment, combined with our solid warranties and hassle-free returns, ensures you’re not just paying for parts, but peace of mind.
Why Choose Napa Auto Parts, Gap, PA?
Choosing Napa Auto Parts means partnering with a local business that genuinely cares about your automotive success. From our broad selection of parts for cars, trucks, motorcycles, and racing machines, to our flexible tool rental service and hands-on roadside help, we strive to exceed expectations. We’re constantly training our staff, optimizing our inventory, and refining our processes to reduce wait times and increase accuracy. Next time you need auto parts in Gap, PA—or you simply want expert advice for your latest maintenance project—stop by Napa Auto Parts. Experience the difference that friendly, knowledgeable service can make in getting your vehicle—and your day—back on track.
Categories
About This Business
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
Parking
- On-site parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- In-store shopping
- Same-day delivery
Contact Information
Claim This BusinessCustomer Reviews
4.1 out of 5 stars
Based on 127 reviews
Review data
5 star reviews
- 59%
4 star reviews
- 22%
3 star reviews
- 4%
2 star reviews
- 2%
1 star reviews
- 13%
Working Hours
- Monday:
- 7:30AM-6PM
- Tuesday:
- 7:30AM-6PM
- Wednesday:
- 7:30AM-6PM
- Thursday:
- 7:30AM-6PM
- Friday:
- 7:30AM-6PM
- Saturday:
- 8AM-4PM
- Sunday:
- 9AM-1PM