APCI Federal Credit Union
What people love here...
Competitive Rates and Loan Terms
Members emphasize that the credit union’s rates and terms are a key differentiator in meeting their financial needs.
Key Themes from Reviews
Customer Service & Staff FriendlinessPositive
Customers consistently praise the staff for being friendly, helpful, and courteous.
About APCI Federal Credit Union
Overview
APCI Federal Credit Union, located in the heart of Allentown, PA, is a member-owned financial cooperative dedicated to delivering exceptional banking solutions and genuine personal attention. As a federally chartered credit union, APCI FCU combines the reliability and stability of an established institution with the warmth and flexibility of a community-focused organization. Whether you’re stopping by one of our convenient ATMs, tapping into our online services, or speaking directly with our team, you’ll find a financial partner committed to helping you achieve your goals.
Personalized Member Experience
From the moment you walk through our doors or call our office, the APCI difference becomes clear. Customers consistently praise our dedicated staff for being “always helpful and courteous” and offering “very friendly and responsive customer service.” Our team takes the time to understand the unique needs of each member—whether you’re opening your first checking account, planning for retirement, or securing a mortgage. Prompt communications, clear guidance, and a supportive attitude transform routine transactions into personalized, stress-free experiences. At APCI Federal Credit Union, you’re never just an account number; you’re a valued member of our family.
Competitive Rates & Effortless Loans
One of the cornerstones of our membership value is our industry-leading rates and flexible loan terms. “You cannot beat their rates or loan terms,” rave long-time members who have leveraged our financing options to turn big dreams into reality. From auto loans to home equity lines of credit, APCI FCU’s interest rates are designed to maximize your savings, and our straightforward application process means you’re never bogged down in paperwork. “Quick, hassle-free loans”—that’s how many members describe the speed and simplicity of working with us. We believe that accessing the funds you need shouldn’t be a hassle, and our streamlined underwriting and approval process reflects that commitment.
Trusted Partnerships & Long-Term Loyalty
APCI Federal Credit Union thrives on the loyalty of generations of members. Many have been with us for decades—“We have been members for more than 25 years and love the credit union!” and “Banking with them for 28 years. Great people and services.” Such testimonials speak volumes about our consistent dedication to service excellence year after year. We’re proud to build partnerships that last a lifetime, helping members navigate major milestones: buying their first home, starting a business, saving for college, and planning for retirement. Your success is our success, and as a not-for-profit institution, any surplus earnings are reinvested into member benefits, competitive rates, and community programs.
Convenient Access & Technology
We understand that modern banking is about more than branches; it’s about providing convenient, around-the-clock access to your money. APCI Federal Credit Union offers a network of ATMs strategically placed throughout Allentown and beyond, so you can withdraw cash, check balances, and make deposits at your convenience. Our online and mobile banking platforms deliver secure, 24/7 access to your accounts, bill pay, and funds transfers.
While our lobby hours reflect our commitment to personalized in-person service, we recognize the desire for extended support. We continue to evaluate opportunities to expand our hours and service channels, ensuring that every member can reach us when they need us. Our goal is to balance that human touch with the flexibility of digital banking.
Commitment to Continuous Improvement
Your feedback fuels our progress. We’ve heard members ask for enhanced debit card features—such as contactless payments—and we’re actively exploring solutions to bring cutting-edge technology to your wallet. Although some members have faced challenges with chip reliability or contactless capabilities in the past, rest assured we are prioritizing upgrades that will deliver a seamless, secure experience.
We also know that membership eligibility—rooted in our heritage with Air Products & Chemicals and affiliated organizations—can sometimes feel restrictive. That’s why our Member Services team is dedicated to clarifying eligibility requirements, explaining secondary membership options, and guiding potential members through the process step by step. Our aim is to welcome as many financially conscious individuals and families as possible into the APCI community.
Why Choose APCI Federal Credit Union?
• Friendly, Knowledgeable Staff: Experience the warmth and professionalism that have earned consistent praise for courtesy, responsiveness, and prompt communications.
• Competitive Rates and Terms: Take advantage of loan and savings products that help you meet long-term financial goals without breaking the bank.
• Hassle-Free Lending: Enjoy an efficient, transparent loan process that has delighted members with quick approvals and minimal paperwork.
• Long-Standing Member Loyalty: Trust in a credit union that has supported generations of local families for 25+ years.
• Convenient ATM and Online Access: Manage your money when and where you want while we expand service hours and technology offerings.
Join Us Today
Discover the distinctive advantages of banking with APCI Federal Credit Union in Allentown, PA. Whether you’re seeking competitive auto financing, a high-yield savings account, or simply the peace of mind that comes from friendly, attentive service, we’re here to make your financial journey smoother and more rewarding. Reach out, stop by, or explore our website to learn how APCI FCU can become your trusted financial partner for today—and every tomorrow.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Allentown, PA 18106
United States of America
Phone: +1 800-821-5104
Website: Visit Website
Customer Reviews
3.8 out of 5 stars
Based on 19 reviews
Review data
5 star reviews
- 63%
4 star reviews
- 5%
3 star reviews
- 5%
2 star reviews
- 0%
1 star reviews
- 26%
Working Hours
- Monday:
- 7:30AM-4PM
- Tuesday:
- 7:30AM-4PM
- Wednesday:
- 9AM-4PM
- Thursday:
- 7:30AM-4PM
- Friday:
- 7:30AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed