United Federal Credit Union - Allentown
What people love here...
Exceptional Service from Chonda Mashore
Chonda is named repeatedly for her caring, proactive support and is credited with turning first-time applicants into lifelong members.
Key Themes from Reviews
Staff Friendliness & Personalized ServicePositive
Customers repeatedly praise the warm, personal attention and genuine care they receive from individual staff members.
About United Federal Credit Union - Allentown
Discover United Federal Credit Union – Allentown
Nestled in the heart of Allentown, PA, United Federal Credit Union – Allentown offers a refreshing alternative to traditional banks. As a member-owned financial cooperative, we prioritize your needs over profits. Whether you’re saving for a home, seeking a competitive auto loan, or simply exploring smarter ways to manage your money, our Allentown branch delivers the personalized attention, modern tools, and community focus you deserve.
Personalized Service That Feels Like Family
At United Federal Credit Union – Allentown, staff friendliness isn’t just a promise—it’s our hallmark. From the moment you walk through our doors or log in online, you’ll encounter warm, genuine care. Members routinely rave that “every person I worked with … was genuinely helpful, friendly, and caring.” Exceptional team members like Chonda Mashore and Madelaine have built lasting bonds, guiding first-time borrowers through each step and even celebrating milestones like new home closings. Their empathy transforms routine transactions into meaningful relationships, ensuring you always feel welcomed, heard, and valued.
Streamlined Loans & Virtual Convenience
Applying for a loan shouldn’t be a chore. Our efficient, transparent loan process is designed to get you the funds you need—fast. Many members call it “one of the easiest processes I’ve had in a long time,” noting our 100% virtual capability. Loan officers such as Giovanni Pablon and Alden push beyond standard hours and channels to accommodate busy schedules. Whether you’re refinancing a vehicle, financing a vacation, or consolidating debt, our team handles every detail swiftly, keeping you informed at every stage. You’ll appreciate how straightforward lending can be when people genuinely care about your goals.
Proactive Financial Guidance & Member Education
We believe true financial wellness extends beyond products; it’s built on knowledge. That’s why United Federal Credit Union – Allentown goes the extra mile to offer proactive coaching, insightful workshops, and take-home resources. One member was thrilled to receive the acclaimed book Money Rules: The Simple Path to Lifelong Security, citing its actionable tips on budgeting and investing. Our trained counselors tailor advice to your unique situation—whether you’re planning for college, retirement, or simply aiming to build an emergency fund. This emphasis on education ensures you make sound decisions that benefit your long-term future.
Competitive Rates That Make a Difference
Competitive rates are more than numbers on a page—they’re a commitment to your financial health. Members consistently report they “never had a reason to switch” thanks to our attractive loan and savings yields. From low-interest auto and home loans to high-yield savings and certificates, our rate structure helps you keep more of your hard-earned money. When you combine exceptional turnaround times with market-leading rates, the result is a partnership built on trust and value. Let us show you how small improvements in rate percentages can add up to substantial savings over time.
Robust Digital & Virtual Banking
In today’s fast-paced world, flexibility is essential. United Federal Credit Union – Allentown’s online banking platform and mobile app deliver secure, intuitive access to your accounts around the clock. Transfer funds, pay bills, monitor balances, or apply for new products—all with a few taps on your smartphone. Members praise our seamless technology, noting they “never have any issues” and appreciate the convenience of a fully virtual experience. Whether you’re at home, at work, or on the go, our digital suite ensures your banking keeps pace with your lifestyle.
Community Commitment & Local Presence
As a community-focused credit union, we proudly support Allentown’s growth and well-being. Our branch hours are designed to serve local schedules, and while we continually explore ways to expand evening and weekend availability, our in-branch team stands ready to assist during the week. We maintain key partnerships with nearby businesses and nonprofits, offering member-exclusive benefits and financial literacy events. By choosing United Federal Credit Union – Allentown, you’re not only accessing great products—you’re investing in a stronger, more resilient community.
Why Choose United Federal Credit Union – Allentown?
• Member-First Philosophy: You’re more than an account number—you’re a co-owner with a voice in our direction.
• Friendly, Expert Team: From Chonda Mashore’s personalized guidance to Alden’s after-hours dedication, our staff goes above and beyond.
• Efficient, Virtual Processes: Fast approvals, digital applications, and responsive loan officers mean less waiting, more doing.
• Financial Education: Workshops, one-on-one coaching, and curated resources like Money Rules empower smarter money decisions.
• Competitive Rates: Low-cost loans, high-yield savings, and transparent fee structures protect your bottom line.
• Cutting-Edge Digital Tools: Robust online banking and a reliable mobile app keep you in control, 24/7.
Join the thousands of Allentown-area residents who trust United Federal Credit Union – Allentown for their personal and business banking needs. Experience a credit union that treats you like family, champions your goals, and equips you with the resources to thrive. Visit our Allentown branch or explore our services online today—because at United Federal Credit Union, your success is our success.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Contact Information
Allentown, PA 18103
United States of America
Phone: +1 484-223-4200
Website: Visit Website
Customer Reviews
4.8 out of 5 stars
Based on 64 reviews
Review data
5 star reviews
- 95%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 5%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed