Concentra Urgent Care

About Concentra Urgent Care in Reading, PA

Concentra Urgent Care on Pottsville Pike in Reading, PA, is your go-to medical clinic and occupational health service when you need prompt, professional attention. Whether you’ve been injured on the job, need a DOT physical, or require same-day evaluation for an unexpected illness, our urgent care center combines convenience with clinical expertise. From routine work-related screenings to acute care visits, we strive to deliver a positive experience that puts your health—and your time—first.

Patient-Centered Care, Every Step of the Way

At Concentra Urgent Care, we recognize how stressful medical appointments can be—especially when you’re juggling work responsibilities or dealing with pain. That’s why our team emphasizes clear communication and compassionate support. Friendly faces like Hayley (or Hailey) and our front-line manager, Ms. Marisa, greet you with professionalism and warmth, helping you feel at ease from the moment you walk in. Their dedication has made a real impact: patients routinely single out their empathetic approach and efficient handling of check-ins and follow-up questions.

Streamlined Check-In and Digital Convenience

Long waits can compound stress, and we’ve heard your feedback. While some patients have historically experienced extended wait times—particularly during busy DOT physical days—Concentra has invested in technology to speed up your visit. Our tablet-based check-in process eliminates reams of paperwork, letting you register in seconds and get back to your day sooner. Even when technical hiccups arise, our team rallies to resolve issues quickly so you can move on to what matters.

Skilled Providers Who Listen and Deliver

Quality of care is at the heart of everything we do. Many Concentra patients highlight exceptional providers—like Richard, our expert phlebotomist—who turn difficult blood draws into a nearly painless experience and take the time to address your concerns. Our medical staff encompasses licensed physicians, nurse practitioners, and on-site physical therapists who collaborate to create a personalized treatment plan. While we continually work to ensure every provider meets our high standards, you’ll find that our standout team members elevate your care through genuine listening and precise, evidence-based interventions.

Personal Attention and Your Privacy Matter

Confidentiality and respect are fundamental to patient trust. We understand that discussing health conditions or employment-related screenings can feel sensitive, which is why our staff is trained to guide you through private exam rooms and discreet conversations. If you ever feel your privacy could be improved, please let us know—your feedback drives ongoing enhancements. And rest assured, our team follows strict protocols to protect your personal data and medical history.

A Clean, Bright Environment Designed for Comfort

You deserve a welcoming space when you’re not feeling your best. Many visitors appreciate our bright, well-maintained lobby and comfortable seating. We continuously monitor cleanliness and facility upkeep, from fresh paint on the walls to daily sanitization routines. Should you notice any areas that fall short of our standards—like worn seating or odors—please alert our team on site so we can address it immediately. Our goal is to create a calm, hygienic atmosphere that complements the high quality of care you receive.

Your Trusted Partner in Occupational Health

Concentra Urgent Care is more than just an urgent care center; we’re a comprehensive occupational health service dedicated to supporting local businesses and individuals in Reading, PA. From pre-employment drug screenings to on-the-job injury management, our streamlined processes help employers maintain a safe workforce while giving employees prompt, clear guidance on their medical needs. We also offer follow-up communication to ensure you leave with a full understanding of your test results, treatment plan, and next steps—no surprises, no unanswered questions.

When you visit Concentra Urgent Care in Reading, PA, expect a professional, patient-focused environment where modern technology meets genuine human connection. Whether you’re here for a physical therapy session, a flu shot, or a DOT physical exam, our team is committed to making your experience as efficient, comfortable, and informative as possible. We look forward to caring for you.