Concentra Urgent Care

About Concentra Urgent Care in Reading, PA

Nestled in the heart of Reading, PA, Concentra Urgent Care is your go-to destination for occupational health services, urgent medical attention, physical therapy, and comprehensive medical care. Whether you’re an employee needing work-related screenings, a parent seeking a quick solution for a minor injury, or someone looking for expert guidance through physical rehabilitation, our clinic delivers a seamless blend of professionalism, compassion, and efficiency.

A Comprehensive Range of Services

Concentra Reading stands out by offering:

• Occupational Health Service: Pre-employment physicals, DOT exams, drug and alcohol testing, and injury management.
• Urgent Care Center: Immediate treatment for non-life-threatening illnesses and injuries, from sprains to respiratory infections.
• Medical Clinic: Diagnostic testing, vaccinations, and routine health assessments to keep you at your best.
• Physical Therapy Clinic: Personalized rehabilitation plans, manual therapy, and exercise programs designed to get you moving again.

A Patient-Centered Experience

At Concentra, we believe that true healing extends beyond prescriptions and procedures—it thrives in an environment where every patient feels seen, heard, and cared for. You’ll notice it the moment you step through our doors: friendly greetings at the front desk, thoughtfully designed waiting areas, and clinicians who listen as attentively as they examine.

Staff Friendliness & Professionalism
“All of the staff was very sweet and thoughtful,” raves one patient. Another declares, “The most polite urgent care staff I’ve ever come across!!” These aren’t isolated remarks—they’re echoed again and again by visitors who appreciate our courteous, respectful approach. From Kelly and Maria at the front desk, whose swift check-in kept lines moving, to our nurses and physicians who genuinely take time to explain each step, the Concentra team sets the standard for warm professionalism.

Efficiency Meets Compassion

We understand that time is precious—yet real care can’t be rushed. Many patients report that once seen, services move quickly. Our innovative paperless mobile check-in process has been celebrated as a game-changer:
“Surprisingly zero paperwork…filled in all options via mobile,” shares one satisfied customer.
“Paperwork prescreening took 5 minutes,” notes another.
This digital-first approach lets you focus on recovery rather than forms.

That said, we’re not blind to opportunities for improvement. We recognize that high demand can occasionally lead to wait times that test your patience. “Wait time was long, but expected,” says one reviewer, while another jokes, “Been here for over an hour… I’m about to piss on the floor.” We hear you: we’re continually refining scheduling workflows and staffing coverage to minimize delays.

Expertise You Can Trust

Whether you’ve come for a basic urinalysis or a complex post-accident evaluation, you deserve the highest level of medical competence. Many patients leave feeling confident in their care plan:
“The staff were extremely friendly and gave great explanation as we went through my testing,” reports one individual.
Our clinicians are board-certified, experienced in occupational and urgent care medicine, and committed to evidence-based practices.

We take patient safety seriously; in rare instances where expectations weren’t met, we’ve listened, learned, and enacted changes to prevent recurrence. Your well-being is our top priority, and we welcome feedback that helps us grow stronger.

Seamless Check-In & Digital Convenience

Our mobile check-in system exemplifies Concentra’s dedication to convenience:

• Easy Pre-Registration: Receive a text link, complete health forms on your own device.
• Real-Time Updates: Stay informed about your place in line via SMS alerts.
• Contactless Flow: Reduce time at the front desk and minimize physical paperwork.

For those who prefer traditional check-in, our front-desk staff—especially Kelly and Maria—ensure a warm welcome and swift processing of your information.

Meet the Team: From “Magic Hands” to Mobile Masters

Certain team members consistently stand out in patient reviews:

• Taylor, our respiratory testing specialist, is celebrated for her clear explanations and infectious encouragement. “Taylor was my absolute favorite… helped me pump myself up for the respiratory test,” beams one patient.
• Our “Magic Hands” Nurse transforms daunting injections and blood draws into nearly painless experiences. “I didn’t feel a thing! 100% recommended!” enthuses another.
• Kelly & Maria at the front desk keep the daily flow humming, guiding walk-ins and scheduled appointments alike with efficiency and grace.

These individuals embody the spirit of Concentra Reading—expert clinicians and staff who treat you like a neighbor, not a number.

Clear Policies & Appointment Handling

We strive to maintain transparent policies around walk-in vs. scheduled visits. While our urgent care center welcomes most non-emergency cases, some specialized occupational health exams do require appointments. If ever in doubt, a quick phone call to our friendly front-desk team will clarify the right pathway for your needs.

Why Choose Concentra Urgent Care in Reading, PA?

• Holistic Approach: Urgent care, occupational health, and physical therapy under one roof.
• Patient-First Culture: A staff committed to empathy, respect, and open communication.
• Digital Efficiency: Streamlined mobile check-in, SMS updates, and minimal paperwork.
• Clinical Excellence: Certified practitioners backed by advanced technology and protocols.
• Personalized Service: From painless injections to step-by-step guidance, care tailored to you.

When life throws you a curveball—whether it’s a sudden sprain, a work-related screening, or ongoing rehabilitation—Concentra Urgent Care in Reading, PA has you covered. Discover healthcare that’s both fast and focused on you. Book your appointment or walk in today, and experience the blend of efficiency, expertise, and genuine caring that keeps our community healthy and thriving.