Concentra Urgent Care

About Concentra Urgent Care in Reading, PA

Concentra Urgent Care in Reading, PA, is a leading occupational health service, medical clinic, physical therapist, and urgent care center—all under one roof. Whether you need a work-related injury exam, a walk-in urgent care visit, a routine DOT physical, or skilled rehabilitation support, our fully equipped facility delivers quality care with compassion and efficiency. From the moment you step through our doors, you’ll experience a warm, clean environment and a team that truly values your time, comfort, and well-being.

Comprehensive Occupational Health & Urgent Care Services

At Concentra Urgent Care, we specialize in occupational health services designed to keep your workforce safe and healthy. Our certified professionals conduct thorough workers’ compensation exams, on-site drug and alcohol testing, and quick, reliable DOT physicals that many patients describe as “fast,” “smooth,” and “highly professional.” For employees and employers alike, our seamless teamwork under high volume has earned praise for avoiding delays and minimizing downtime. In addition, our urgent care center doors are open to patients of all ages, treating everything from sprains and minor fractures to flu symptoms and lacerations. No appointment is necessary—yet you’ll still feel like our only patient.

A Welcoming, Clean Facility

Cleanliness and a positive atmosphere are hallmarks of our Reading clinic. Customers consistently remark that “the place is clean” and that the “atmosphere is warm and caring.” Bright waiting areas, spotless exam rooms, and up-to-date diagnostic tools create an environment where you can relax, knowing that every surface and piece of equipment has been maintained to the highest standards. We understand that a tidy, welcoming space sets the stage for a confident, stress-free visit.

Staff Excellence & Personalized Care

From friendly front-desk receptionists to expert nurses and board-certified physicians, our team is dedicated to making every guest feel cared for and respected. Patients often share how a compassionate word or a gentle gesture transformed a clinical visit into a comforting experience. “The staff was very nice and approachable!” and “Staff was awesome… Nurse, receptionist, and PA were all awesome,” capture the heartfelt thanks we regularly receive.

Our Spanish-speaking front desk staff, along with our standout team member Michelle, consistently earn special mention. Non-English speakers appreciate clear communication and personalized support—from providing tablets for electronic forms to resolving billing questions on the spot. As one reviewer noted, “Especially from the one that speaks Spanish. She… provided me a tablet to finish my paperwork,” while another celebrated Michelle as “a caring, loving woman… funny and fast service.” These positive highlights exemplify how our staff goes above and beyond, turning routine visits into genuinely caring experiences.

Efficient Processes & Specialized Procedures

We know your time matters. Many patients report being “in and out in about an hour at the most,” praising our streamlined check-in, scheduling, and administrative processes. Our front-desk team and phone support work tirelessly to minimize paperwork delays and registration errors. When our clinic is especially busy, you’ll still see our staff in action—coordinating behind the scenes to keep appointments on track. “They worked as a seamless team to get everything done precisely and promptly. These girls truly love their job!” one satisfied patient raved.

For those requiring specialized services like blood work, our skilled phlebotomist transforms a typically uncomfortable procedure into a nearly painless experience. “The nurse’s assistant was terrific. I never felt my blood being drawn!” and “Phlebotomist was super friendly,” are just a few of the accolades our lab team receives. By combining technical expertise with genuine warmth, we ensure that every diagnostic step meets the highest standards of comfort and accuracy.

Balancing Speed & Thoroughness

While many praise our rapid service, we acknowledge that occasional wait times extend beyond expectations—particularly during high-demand periods. Some patients have experienced waits of up to four or five hours or found delays in exam rooms. We take this feedback seriously and continually refine our processes to strike the perfect balance between speed and thorough medical evaluation. Our goal is every patient’s visit to be not only swift but also thorough, without feeling rushed or overlooked.

A Partner in Your Health Journey

At Concentra Urgent Care in Reading, PA, we don’t just treat symptoms; we build relationships. Whether you’re stepping in for an urgent care visit, a routine physical therapy session, or a time-sensitive occupational health exam, you’ll discover a team that listens, educates, and empowers you with the information needed to make informed decisions. Our mission is to support your health—from the moment you check in to the follow-up guidance you receive on your way out.

Visit Us Today

Experience why Concentra Urgent Care is the trusted medical clinic and occupational health partner for individuals, families, and businesses in Reading, PA. Walk in or schedule online for a prompt, professional, and personalized healthcare experience. With friendly faces, a spotless facility, and a dedication to excellence, we’re here to keep you safe, healthy, and back to what matters most in life.