Discovery Federal Credit Union
What people love here...
Taylor’s Exceptional Service
Taylor is repeatedly mentioned across multiple reviews for his knowledgeable, patient and friendly approach.
Key Themes from Reviews
Staff Friendliness & ProfessionalismPositive
Customers consistently praise the friendly, courteous and professional demeanor of the staff.
About Discovery Federal Credit Union
About Discovery Federal Credit Union
Nestled in the heart of Wyomissing, PA, Discovery Federal Credit Union is your hometown credit union dedicated to delivering exceptional financial services with a personal touch. Since opening our doors, we have built a reputation on the strength of our relationships, combining modern banking convenience with small-town warmth. Whether you’re opening your first savings account or exploring home equity financing, Discovery Federal Credit Union stands ready to guide you every step of the way.
Friendly, Professional Staff
One of the first things members notice at Discovery Federal Credit Union is the genuine warmth and courtesy extended by our team. From the moment you walk in, you’ll be greeted by staff who remember your name and welcome you like a neighbor. “All of the employees are always very friendly and professional,” shared one long-time member. Another noted, “Everyone is so friendly and professional! Taylor took care of both my son and me today.” Our people aren’t just here to process transactions; they’re here to build lasting relationships.
Deep Knowledge & Expert Guidance
Behind every friendly smile is a wealth of expertise. Our staff takes pride in understanding the nuances of credit union products and patiently walking you through your options. “Taylor took the time to clearly explain my options and answered all my questions with patience,” remarked a satisfied customer. When you work with team members like Jesi—renowned for her kindness, knowledge and patience—you can feel confident that you’re making informed decisions. At Discovery Federal Credit Union, expert guidance isn’t optional; it’s the core of our member-first philosophy.
Streamlined In-Branch Experience
Life moves fast, and your time is valuable. That’s why our Wyomissing branch is designed for maximum efficiency. Say goodbye to long waits and complicated paperwork. One member raved, “I was brought to a cubicle and taken care of in less than 10 minutes.” For simple tasks like withdrawing funds for a home repair, the drive to our branch is often longer than the transaction itself. We’ve fine-tuned every step to minimize wait times and ensure you’re in and out with a smile.
Convenient Digital & Mobile Banking
While nothing replaces that personal face-to-face connection, we understand the importance of banking on your terms. Discovery Federal Credit Union’s online and mobile platforms offer a robust suite of services—from account opening to bill pay—accessible 24/7. Many members find enrolling online “super easy and fast,” and praise our “awesome” mobile banking app. We continually refine our digital channels to deliver seamless navigation and secure transactions. Should you ever struggle with site features, our approachable staff is just a phone call away, ready to walk you through any challenge.
Competitive Loan Solutions & Gap Insurance
When it comes to borrowing, Discovery Federal Credit Union stands out for transparent, competitive rates and personalized loan solutions. Whether you’re financing a vehicle, consolidating debt, or tapping into home equity, our lending experts tailor each package to fit your goals. Customers appreciate that we take the time to explain every detail: “They had the best rates and even offered extra percentage off my interest rate for having a direct deposit.”
A special highlight? Our gap insurance offering. Members consistently remark on its tremendous value—just a one-time fee of $225 compared to dealership prices of $1,500 or more. It’s yet another way Discovery Federal Credit Union proves that smart, member-centric lending goes beyond the numbers.
Personalized Attention & Long-Term Relationships
At Discovery Federal Credit Union, you’re more than an account number—you’re part of our community. Our tellers learn your name, our loan officers remember your goals, and our staff anticipates your needs. Bethany W. and her team have earned praise for “100% execution” on complex requests, and Cris Enslin is celebrated for her comprehensive home equity loan assistance. “Cris spent the time with me to explain every step of the process and worked with me to get the best rates,” noted one grateful member. These stories underscore our commitment to individualized service and financial partnership.
Why Choose Discovery Federal Credit Union?
• A friendly, professional team that treats you like family.
• Expert advice from staff who listen, explain and empower.
• Efficient in-branch service that values your time.
• Cutting-edge online and mobile banking for 24/7 access.
• Competitive loan rates, personalized solutions and standout gap insurance.
• A community focus that transforms transactions into trusted relationships.
Make Discovery Federal Credit Union your financial partner and experience the difference a member-owned credit union can make. Visit us today in Wyomissing, PA—or explore our online services—to discover banking designed around you.
Categories
About This Business
Offerings
- Cash advance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
- Onsite services
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-372-8010
Website: Visit Website
Customer Reviews
4.6 out of 5 stars
Based on 126 reviews
Review data
5 star reviews
- 87%
4 star reviews
- 3%
3 star reviews
- 0%
2 star reviews
- 2%
1 star reviews
- 8%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-4PM
- Wednesday:
- 9AM-4PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-12PM
- Sunday:
- Closed