What people love here...

Exceptional Personalized Service from Scott

Multiple reviewers single out Scott for outstanding care, clear communication, and major savings.

“Give Scott a call… he will explain everything in great details and make you feel comfortable.”
“Scott not only exceeded our expectations, but he saved us over $1200. He is the most helpful agent I have ever worked with.”

Key Themes from Reviews

Agent Expertise & ProfessionalismPositive

Customers consistently praise individual agents for deep product knowledge, clear explanations, and professional guidance.

"“Give Scott a call, he will definitely take away any of your stress… He will explain everything in great details and make you feel comfortable.”"
"“Nick is a true professional. He answered all my questions throughly. Nick was able to expedite a policy for me in a short amount of time.”"

About Ephrata Insurance 717auto.com

Welcome to Ephrata Insurance 717auto.com

Located in the heart of Ephrata, PA, Ephrata Insurance 717auto.com is your go-to agency for comprehensive protection. Whether you’re in the market for auto insurance, home insurance, life insurance, motorcycle coverage, or renter’s insurance, our team brings local expertise and big-market resources together to safeguard what matters most. From the moment you reach out—often by a simple, friendly text—you’ll discover why neighbors across Lancaster County trust us for clarity, value, and peace of mind.

Personalized Expertise & Professionalism

At Ephrata Insurance 717auto.com, every client benefits from the deep product knowledge and professional guidance of our agents. Scott, one of our most celebrated advisors, consistently earns praise for his thorough explanations and stress-free service. As one happy customer put it: “Give Scott a call, he will definitely take away any of your stress… He will explain everything in great detail and make you feel comfortable.” Likewise, Nick’s ability to expedite policies and answer questions “throughly” (as one reviewer noted) exemplifies the agency’s dedication to putting clients first. No jargon, no guesswork—just clear-cut advice that empowers you to choose the right coverage.

Responsiveness & Communication Style

Life moves fast, and so do we. Whether you prefer phone, email, or text, our team responds promptly without ever making you feel rushed or pressured. Many clients appreciate our non-pushy outreach: “They texted me first and didn’t bombard me with phone calls,” one review highlights. Another client shared, “Worked with Nick at this agency and found him very helpful and quick to respond to my emails.” This respectful, multi-channel approach ensures you’re never left waiting when questions arise or new opportunities for savings emerge.

Pricing & Value You Can See

At Ephrata Insurance 717auto.com, we know that cost matters. Our agents diligently compare dozens of top carriers to deliver competitive rates and significant savings. One delighted driver reported: “They saved me nearly $100 a month on auto insurance. Definitely would recommend!” Another customer exclaimed, “Saved me more money than I was hoping for and was very professional and polite.” These real savings translate into immediate relief for your budget—and confidence that you’re not paying a penny more than you should.

Ease & Efficiency of Service

Streamlined processes and a largely virtual workflow mean you can secure coverage in minutes, not days. Several clients rave about how swift and straightforward the experience can be: “I had my ID cards and was on my way within 20 minutes,” one review states. Another notes, “Got me the insurance coverage I needed, seemed very easy, did it all on the phone.” From initial quote to policy issuance, our digital-first setup keeps the process hassle-free, so you can focus on the things that matter to you.

Transparency & Building Trust

We believe in full disclosure—every option, premium, and potential fee is laid out clearly so you can make informed decisions. Many customers appreciate that we “gave me my options and left it up to me to decide what I wanted to do.” That said, we take mixed feedback seriously: a handful of clients mentioned unexpected fees, such as a $17 “Gmail service fee” they hadn’t anticipated. We’re committed to learning from these insights and improving our billing clarity, ensuring that trust remains the foundation of every client relationship.

Service Reliability & Ongoing Support

While our system is designed for uptime and efficiency, occasional hiccups can occur. We own these moments and work swiftly to resolve any outage or administrative error. One customer observed, “Picked their worst day to get a quote… their system was down… but I was very happy with what they were able to do.” Another noted frustration over a late fee applied in error. In every instance, our team steps up to make things right—because your long-term satisfaction matters more than a single transaction.

In-Depth Coverage Education

What truly sets Ephrata Insurance 717auto.com apart is our commitment to education. Brennan, another standout agent, earns accolades for guiding clients through even the most complex packages with patience and clarity. “Thank you BRENNAN for the TOP NOTCH SERVICE! Brennan made it very simple to find the right cover,” a client raves. We don’t just sell policies—we teach you what each coverage option means, how deductibles work, and why one endorsement might better serve your lifestyle. This hands-on approach ensures that you leave every conversation feeling confident and covered.

Serving Ephrata, PA with Dedication

As a locally based insurance agency in Ephrata, PA, we understand the unique needs of our community. From safe driving in rural lanes to protecting your first home or beloved motorcycle, our team is here to listen, advise, and advocate for you. At Ephrata Insurance 717auto.com, professional expertise blends with a neighborly spirit—and real people back every policy we write. Let us handle the paperwork, the fine print, and the footwork, so you can enjoy the road ahead with true peace of mind.

Ready to experience award-winning service, swift communication, and real savings? Contact Ephrata Insurance 717auto.com today—by text, phone, or email—and discover why so many Lancaster County families trust us to protect what matters most.

About This Business

Other

  • Identifies as women-owned

Amenities

  • Gender-neutral restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Onsite services
  • Online appointments

From the business

  • Identifies as women-owned

Contact Information

1522 W Main St
Ephrata, PA 17522
United States of America

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 170 reviews

Review data

5 star reviews

91%

4 star reviews

5%

3 star reviews

1%

2 star reviews

0%

1 star reviews

4%

Working Hours

Monday:
8AM-5PM
Tuesday:
8AM-6PM
Wednesday:
8AM-6PM
Thursday:
8AM-6PM
Friday:
8AM-4PM
Saturday:
Closed
Sunday:
Closed

Location Map