Berlanco Insurance Agency

Located in the heart of Ephrata, PA, Berlanco Insurance Agency is a full-service auto, home, life, motorcycle, renter’s, and commercial insurance agency dedicated to protecting what matters most to families and businesses across Lancaster County and beyond. With a team of knowledgeable, friendly professionals—and a track record of responsive, personalized support—Berlanco is the go-to choice for clients seeking clear guidance, cost savings, and peace of mind.

Unmatched Expertise & Knowledge

At Berlanco, our agents don’t just sell policies; they educate and empower. Dee Latchum, often described by clients as “a wealth of wisdom,” brings years of hands-on experience to every conversation—whether you’re evaluating car insurance, bundling home and renter’s coverage, or moving into life protection. One satisfied customer raves, “Dee is very knowledgeable and offers practical advice based upon her experience.” For Medicare planning, Anthony Richardson shines as the expert you hope to find. His patient, thorough approach transforms a daunting enrollment process into a seamless experience: “What a relief to have a knowledgeable person help us navigate that confusing system!”

Rapid Responses & Reliable Communication

In the fast-paced world of insurance, timing can make all the difference. Clients often applaud Berlanco’s lightning-quick follow-up on questions, endorsements, and certificate requests. Todd, our dedicated certificate specialist, is renowned for answering the phone—and returning calls—almost instantly. One business client says, “When we ask for a certificate we always get it fast. Todd ALWAYS picks up or calls back right away.” From urgent commercial needs to last-minute policy changes, Berlanco’s team ensures you’re never left waiting in the dark.

Personalized, Friendly Service

Insurance can feel impersonal, but Berlanco flips the script. Every interaction is rooted in genuine care and long-term relationship building. Whether you’re a first-time homeowner or managing a growing fleet of company vehicles, we invest time to understand your unique situation. As one client testifies, “Her customer service goes above and beyond. She takes ample time with her customers to ensure their satisfaction.” Over time, agents like Dee evolve from trusted advisors into true friends, offering non-judgmental support during life’s ups and downs.

Exceptional Value & Cost Savings

Protecting yourself and your assets shouldn’t drain your budget. At Berlanco, we leverage our industry know-how and carrier relationships to uncover every possible discount and savings opportunity. Clients consistently report significant reductions in premiums after making the switch. “Talked with Dee for just a few minutes and saved a couple hundred dollars on my car insurance,” beams one happy policyholder. By combining auto, home, life, or commercial policies, Berlanco makes it simple to maximize savings without cutting corners on coverage.

Streamlined, Stress-Free Processes

Dealing with paperwork and deadlines doesn’t have to be a headache. From Medicare enrollment to policy transfers and new-business setups, Berlanco agents simplify complex tasks with patience and clarity. “Dee made the experience very easy to switch with her patience and kindness!” recalls another client. Our goal is to guide you step by step, eliminating confusion and ensuring every form is completed accurately and on time—so you can focus on what matters most.

Integrity & Professionalism at Every Turn

We understand that insurance is built on trust. That’s why Berlanco agents uphold the highest standards of transparency and ethical conduct. We present options side by side, explain pros and cons, and empower you to make informed decisions—never steering you toward unnecessary add-ons or higher premiums. One customer sums it up: “Offers options so we can make an informed decision … We appreciate her honesty, straightforwardness, and availability.”

Spotlight on Our Key Team Members

• Dee Latchum: Known for her deep product knowledge and empathetic approach, Dee has earned a reputation as the agent clients turn to in good times and bad. “Dee is the best insurance agent I have had! Her answers are always so clear.”
• Anthony Richardson: Our Medicare maestro, Anthony demystifies government programs and personalizes coverage options so you know exactly what to expect.
• Todd: When you need certificates of insurance in a flash, Todd is on it—making sure business operations never skip a beat.
• Tamika: A valued partner for small-business clients, Tamika’s proactive support and hands-on assistance turn claims and renewals into smooth experiences.

Get Started with Berlanco Today

Whether you’re shopping for auto, home, life, motorcycle, renter’s, or commercial insurance, Berlanco Insurance Agency in Ephrata, PA delivers the expertise, responsiveness, and personal touch you deserve. Join the many satisfied clients who have found better coverage, greater value, and real peace of mind. Contact us today for a no-obligation review of your insurance needs—and discover why families and businesses alike trust Berlanco to guard their most important assets.