Lentz Milling Company
What people love here...
Dedicated Long-Term Sales Rep
This personalized, proactive support is uniquely appreciated and cited as a reason for continued loyalty.
Key Themes from Reviews
Delivery/Receiving Wait TimesNegative
Customers frequently experience significant delays between scheduled appointment times and actual unloading.
About Lentz Milling Company
About Lentz Milling Company
Nestled in the heart of Reading, PA, Lentz Milling Company has built a reputation as a versatile Warehouse • Distribution Service • Food Products Supplier • Logistics Service • Chemical Wholesaler. For decades, businesses throughout the region have turned to Lentz for reliable warehousing, efficient order fulfillment, and a broad selection of ingredients and chemicals. Whether you’re a food manufacturer seeking bulk flour and specialty grains, a distributor in need of streamlined logistics, or a chemical processor requiring consistent inventory, Lentz Milling offers the scale and expertise to keep your operations moving forward.
Comprehensive Warehouse & Distribution Services
At its core, Lentz Milling operates a state-of-the-industry warehouse designed to handle diverse product lines and high-volume throughput. Key service offerings include:
- Climate-controlled storage for dry produce, grains, and sensitive chemicals
- Reefer dock access in the back of the facility for temperature-critical shipments
- 24-hour parking and secure yard access for fleet operators and independent haulers
From consolidation and cross-docking to pick-and-pack and full pallet loading, our distribution service is engineered for reliability. Customers value having one partner who can move products quickly from factory to storefront—especially when time-sensitive ingredients or high-value chemicals are involved.
Efficient In-House Unloading & Logistics
A signature strength at Lentz Milling is its “no-lumper” in-house unloading. Rather than subcontracting, our experienced dock team takes full responsibility for trailer unloading—cutting costs and elevating accountability. Clients consistently praise the speed and care of our staff: “They unload it themselves, so that’s awesome,” and “30-minute unload” are common refrains from drivers who appreciate a hassle-free experience.
One standout team member, Johnny W., has earned near-legendary status by combining friendliness with productivity. “I give Johnny W. five stars for his work and being efficient,” notes one longtime partner. His commitment to a smooth receiving process embodies Lentz’s broader logistics promise: fast turnarounds that help you meet just-in-time delivery commitments.
Wide Product Selection & Facility Amenities
With decades of sourcing expertise, Lentz Milling’s inventory spans foundational staples—flours, grains, starches—to niche chemical blends for specialty manufacturing. Customers enjoy:
- A broad selection of food-grade and industrial products under one roof
- Organized docks that separate dry and refrigerated goods for optimum loading speed
- Ample overnight parking in a secure, well-lit yard
While our facility continues to evolve, some guests note areas for enhancement—public restrooms and vending machines remain under consideration for future upgrades. Feedback like “No restroom, no vending machine” is driving plans to expand on-site amenities and improve the overall driver experience.
Dedicated Customer Support & Long-Term Relationships
Few things define Lentz Milling like the personal touch of our long-term sales representatives. These professionals become true extensions of your team, learning your product preferences, inventory cycles, and evolving logistics needs. One partner reflects, “My sales rep has bent over backwards to bring my business the ingredients … in a timely manner over all these years.” This continuity fosters trust, fast problem-solving, and a level of hands-on service that newer, larger competitors often cannot match.
That said, growth and shifting market demands have at times stretched our communication channels. Some customers report challenges reaching dispatch or sales by phone, echoing comments such as “They don’t answer the phone or respond to messages.” We recognize the impact of every missed call—after all, delayed communication can ripple into production slowdowns and costly downtime. For this reason, Lentz is investing in expanded support lines, enhanced digital order-tracking, and dedicated contact points to restore the promptness you deserve.
Continuous Improvement & Customer-Driven Innovation
Constructive feedback has guided improvements across the board. While a small number of clients have experienced longer-than-expected wait times—reports note delivery delays of “2 hours and 17 minutes past appointment” or even “5 hours to unloading my trailer”—we’re using advanced scheduling software and dock optimization to tighten appointment windows. Similarly, concerns about product consistency and out-of-stock surprises have driven a refined inventory forecasting system. Early results show fewer stock gaps and more proactive notifications when lead times shift.
Why Choose Lentz Milling Company?
- Proven record of decades-long partnerships and personalized sales support
- Seamless in-house unloading, no lumper fees, and exceptional dock efficiency
- Skilled professionals like Johnny W., whose friendly, rapid service sets the standard
- Comprehensive warehouse and logistics services, including food and chemical solutions
- Continuous investments in technology, facilities, and customer outreach to address every operational challenge
At Lentz Milling Company, our mission remains simple: to be your dependable ally in warehouse storage, distribution, and the supply of essential food and chemical products. We invite you to experience our commitment to speed, selection, and service—along with the ongoing enhancements born from your feedback. Discover how Reading, PA’s trusted logistics partner can streamline your supply chain and deliver the ingredients for your success.
Categories
About This Business
Payments
- Debit cards
- Credit cards
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Claim This BusinessCustomer Reviews
3.3 out of 5 stars
Based on 41 reviews
Review data
5 star reviews
- 46%
4 star reviews
- 12%
3 star reviews
- 5%
2 star reviews
- 2%
1 star reviews
- 34%
Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed