Service Caster Corporation Logo

Service Caster Corporation

4.3(25 reviews)
UnclaimedIndustrial equipment supplier
What people love here...

Exceptional Assistance from Amber

Amber’s name appears multiple times with high praise for problem-solving and friendly service.

Amber was extremely helpful over the phone and via email helping me figure out the caster bolt size I needed.
Amber was very helpfull and pleasant to work with.
Key Themes from Reviews

Customer Service & ResponsivenessPositive

Customers consistently praise the company’s quick, helpful, and friendly support across phone and email.

"Great experience with this company, Amber was extremely helpful over the phone and via email helping me figure out the caster bolt size I needed."
"Excellent customer service. Knowledgeable, friendly, and prompt. Manny was great."
About Service Caster Corporation

Service Caster Corporation: Your West Reading, PA Source for Industrial Equipment and Casters

Nestled in the heart of West Reading, PA, Service Caster Corporation has earned a reputation as the go-to industrial equipment supplier for businesses and DIY enthusiasts alike. Specializing in high-performance casters and related hardware, Service Caster combines unmatched product expertise, top-tier customer support, and lightning-fast shipping to ensure your operations run smoothly from day one.

Comprehensive Caster Solutions for Every Application

Whether you’re outfitting a manufacturing line, retrofitting mobile workstations, or designing custom industrial carts, Service Caster Corporation carries the broad selection you need. From heavy-duty steel casters to precision swivel wheels, their inventory includes hard-to-find sizes and configurations—so you’re never left waiting for a special order. As one customer put it, “They always have the right casters for any project,” even items not typically listed on the website.

A Customer Service Experience That Stands Out

At Service Caster, responsiveness isn’t an afterthought—it’s the backbone of the business. Phone calls and emails are answered promptly by a friendly team that treats each inquiry with care. Amber, one of the company’s standout representatives, receives glowing praise for her ability to guide clients through technical questions. “Amber was extremely helpful over the phone and via email, helping me figure out the caster bolt size I needed,” raved a recent buyer. Her patient explanations and genuine concern turn one-time shoppers into loyal partners.

Expertise You Can Rely On

Beyond friendly service, the staff at Service Caster Corporation brings deep product knowledge to every interaction. Whether you’re unsure how to measure caster diameter or selecting the right bearing system, you’ll find the answers you need in minutes—not hours. Louis, another customer favorite, exemplifies this expertise. A warehouse visit turned into an impromptu troubleshooting session when Louis “found a solution in 5 minutes,” leaving the customer both impressed and inspired. It’s this level of technical guidance that transforms a routine order into a seamless, stress-free experience.

Ultra-Fast Weekend and Next-Day Shipping

In today’s fast-paced industrial world, downtime isn’t an option. Recognizing this, Service Caster Corporation offers same-day and next-day shipping to keep your projects on track. One delighted customer noted, “Ordered on a Saturday, and got a shipping notification within an hour or two… received the package on Monday with just standard shipping selected!” From order confirmation to delivery alerts, the process is transparent and designed to exceed expectations.

Secure Packaging, Damage-Free Delivery

Speed is nothing without reliability. That’s why every caster and component is packaged with care to prevent movement or damage during transit. Buyers consistently highlight the “thoughtful” packing methods that ensure parts arrive in perfect condition—ready for immediate installation. No surprises, no returns, and no production delays: just the right products, perfectly protected.

Quality and Fit You Can Trust

Service Caster Corporation’s commitment to quality shines through its premium product lines. Many customers sing the praises of the 6-inch TPR swivel casters, calling them “the highest quality TPR caster in that size I have come across.” With greasable bearings, dual-bearing swivels, and robust construction, these wheels stand up to heavy loads and constant movement. While rare mix-ups can occur—some clients received mismatched items—Service Caster swiftly addresses any issue to make it right, demonstrating a dedication to long-term satisfaction.

Competitive Pricing and Transparent Value

In an industry where margins matter, Service Caster balances competitive pricing with unparalleled service. Most customers find the rates lower than comparable suppliers, earning comments like, “Service Caster has a much better price point than the competition.” On the rare occasion shipping fees seem high, the team reviews each case individually to ensure transparent, fair charges—reinforcing the company’s commitment to integrity and value.

The Service Caster Difference

What truly sets Service Caster Corporation apart is the way its people, processes, and products come together to solve your toughest caster challenges. From that first friendly phone call with Amber, to in-depth technical guidance from Louis or Manny, to the moment your order arrives—securely packaged and ready to go—you experience a level of care that turns industrial procurement into a partnership.

Visit or Connect Today

Located at the heart of West Reading, PA, Service Caster Corporation welcomes walk-in inquiries at its well-stocked warehouse. Prefer to shop online? Their intuitive website and responsive email team ensure you’ll find the parts you need and answers to every question. Whatever your caster requirements, trust Service Caster Corporation to deliver exceptional expertise, fast fulfillment, and remarkable reliability.

Experience the difference that comes from working with a dedicated industrial equipment supplier. Contact Service Caster Corporation today—because your productivity deserves nothing less than the best.

Categories
Manufacturing PlantsIndustrial equipment supplier
About This Business

Payments

  • Debit cards
  • Credit cards

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Contact Information
9 S 1st Ave
West Reading, PA 19611
United States of America

Website: Visit Website

Claim This Business
Customer Reviews

4.3 out of 5 stars

Based on 25 reviews

Review data

5 star reviews

80%

4 star reviews

4%

3 star reviews

0%

2 star reviews

0%

1 star reviews

16%
Working Hours
Monday:
7AM-5PM
Tuesday:
7AM-5PM
Wednesday:
7AM-5PM
Thursday:
7AM-5PM
Friday:
7AM-5PM
Saturday:
7AM-12PM
Sunday:
Closed
Follow Service Caster Corporation on Social
Location Map