Penske Collision Repair
What people love here...
Exceptional Body Repair
Customers repeatedly single out the body shop’s repair quality as outstanding and superior.
Key Themes from Reviews
Customer ServicePositive
Customers consistently praise the business for delivering high-quality and attentive service.
About Penske Collision Repair
About Penske Collision Repair in Reading, PA
Nestled in the heart of Reading, Pennsylvania, Penske Collision Repair stands as the region’s trusted truck repair shop, offering comprehensive collision and maintenance solutions alongside dependable equipment availability. Whether you’re a local business owner managing a fleet or an individual facing an unexpected breakdown, Penske Collision Repair delivers the expertise, professionalism, and thoughtful service that keeps your trucks—and your day—rolling smoothly.
Commitment to Outstanding Customer Service
At Penske Collision Repair, exceptional customer service isn’t just a slogan—it’s the foundation of every interaction. From your initial call to schedule an appointment through the completion of repairs, the Penske team goes above and beyond to ensure you feel supported. Customers consistently share praise like “Outstanding service. They are always more than willing to help you at any time!” That dedication translates into real impact: minimized downtime, transparent communication, and peace of mind knowing your truck is in capable hands.
A Professional, Friendly Team
Walk into our facility and you’ll immediately notice the upbeat, welcoming atmosphere. Reviewers often mention the “great guys behind the counter” and “very friendly staff,” highlighting a level of professionalism that makes the repair process as smooth and pleasant as possible. Behind every estimate and every repair order is a knowledgeable team member who takes time to explain your options clearly and answer all your questions. This organized, courteous approach keeps customers coming back, time after time.
Reliable Equipment & Rental Truck Availability
Running a trucking operation means unpredictable schedules and urgent needs. Penske Collision Repair understands this urgency, boasting a fleet of rental trucks and specialty equipment ready whenever you need them. As one customer noted, “They got me a moving truck when nobody else could.” That reliability offers a unique advantage—if your truck is sidelined, Penske ensures you stay on the road, supporting your business continuity and deadline commitments.
Top-Tier Collision Repair Quality
When a collision strikes, you need precision craftsmanship to restore both safety and appearance. Penske Collision Repair’s body shop has earned accolades such as “We bend them, they mend them. Amazing body repair,” and even “Best bodyshop in the world!” Our certified technicians use cutting-edge tools and manufacturer-approved methods to return every truck to pre-accident condition. From minor dents to major structural work, our commitment to quality shines through in every weld, panel fit, and paint finish.
A Welcoming, Professional Facility
Beyond the repair bay, our entire facility atmosphere reflects Penske’s dedication to excellence. Customers describe the environment as “very professional” with a “nice atmosphere,” noting that it’s always “a pleasure to deal with” our team. Clean waiting areas, transparent workflow updates, and a well-coordinated front counter all contribute to an experience that eases the stress of unexpected repairs. You’ll find that every detail—down to the clarity of your final invoice—reinforces our focus on your satisfaction.
Spotlight on Exceptional Staff
While Penske’s entire team delivers exemplary service, some individuals consistently stand out. Take Patti at the fuel station, for example—customers rave, “Patti at the fuel station is the best!!!” Her friendly demeanor and can-do attitude exemplify the personal touch that sets Penske Collision Repair apart. It’s not just about fixing trucks; it’s about building relationships grounded in trust, respect, and genuine care.
Why Choose Penske Collision Repair?
- Deep Expertise: ASE-certified technicians apply best-in-class repair techniques.
- Reliable Rentals: A fleet of moving and specialty trucks ensures you never miss a delivery.
- Customer-Centric Approach: From counter staff to technicians, every team member is aligned with your needs.
- Proven Quality: Countless five-star reviews attest to our superior collision work and attentive service.
- Seamless Experience: Transparent estimates, organized workflows, and clear communication make the repair process stress-free.
Serving Reading and Beyond
Penske Collision Repair caters to commercial fleets, owner-operators, and local businesses throughout Berks County and the surrounding regions. Whether you’re recovering from a roadside mishap, scheduling preventive maintenance, or securing a fallback rental truck, our Reading, PA location is your one-stop destination for reliability and expertise.
Experience the Penske Difference
Choosing Penske Collision Repair means partnering with a truck repair shop that values your time, your safety, and your bottom line. We take immense pride in the positive feedback we receive—everything from “good service” to superlative accolades—and we channel that motivation into delivering unmatched value on every job. When you need collision repair, maintenance, or a dependable rental solution in Reading, PA, trust the team that customers call “outstanding,” “professional,” and “always there when you need them.”
Contact Penske Collision Repair today to schedule your service or reserve a rental truck. Discover firsthand how our customer-driven philosophy and technical prowess can get you back on the road with confidence.
Categories
About This Business
Payments
- Credit cards
Planning
- Appointments recommended
Amenities
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19602
United States of America
Phone: +1 610-320-7177
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 64 reviews
Review data
5 star reviews
- 72%
4 star reviews
- 16%
3 star reviews
- 6%
2 star reviews
- 5%
1 star reviews
- 2%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- 12AM-10:30PM
- Saturday:
- Closed
- Sunday:
- 11PM-12AM