Commercial Truck Shop - Tom Masano

About Commercial Truck Shop – Tom Masano

Nestled in the heart of Reading, PA, Commercial Truck Shop – Tom Masano is your one-stop destination for everything on wheels. Whether you’re shopping for a reliable used car, outfitting a fleet of heavy-duty trucks, or simply need a thorough inspection, our full-service center delivers. Combining a Car dealer, Truck dealer, Car inspection station, Car repair and maintenance service, Truck repair shop, Truck parts supplier, Truck accessories store, Used car dealer, Used auto parts store, and even Chauffeur service under one roof, we make it easy to keep your personal ride or commercial vehicles in peak condition.

Our Comprehensive Services

At Commercial Truck Shop – Tom Masano, we pride ourselves on a breadth of offerings:
• Car Dealer & Used Car Dealer – Hand-picked pre-owned cars and trucks, each certified for safety and reliability.
• Car Inspection Station – State-of-the-art diagnostics to approve your vehicle quickly, whether it’s for state inspection or a private sale.
• Car Repair & Maintenance Service – From oil changes to complete engine overhauls, our technicians resolve issues right the first time.
• Truck Repair Shop & Truck Parts Supplier – Heavy-duty repairs, preventative maintenance, genuine OEM parts, plus a wide selection of aftermarket accessories.
• Truck Dealer & Truck Accessories Store – Ready for a new workhorse? Browse our lineup of commercial trucks and customize with lighting, storage, and safety gear.
• Used Auto Parts Store – Quality-tested components at competitive prices, helping you cut costs without sacrificing performance.
• Chauffeur Service – Need professional drivers? Our vetted chauffeurs arrive on time, in style, and with a dedication to customer comfort.

Facility Atmosphere & Amenities

Step inside and discover a service experience unlike any other in Reading. Our showroom and service lounges are immaculately maintained, featuring collectible hot rods, classic race cars, and a full-service coffee bar boasting “the best coffee machine ever.” Whether you’re waiting for a quick oil change or coordinating a multi-day restoration, our comfortable seating areas and curated décor invite you to relax and enjoy the atmosphere. As one happy guest put it, “This place is amazing inside… atmosphere is always great.”

Expertise & First-Time Fixes

Technical excellence is at the core of everything we do. Under the leadership of veteran service writer Richard Bibb, our team demonstrates an unwavering commitment to accuracy and reliability. Customers consistently report issues resolved correctly on the first visit: “Service writer, Richard Bibb, is the best. Very reasonable, fixes things right first time.” Another client praised our technician Derek Rojas for clear communication and problem-solving prowess: “Worked with Derek Rojas—he was awesome… made it easy for me.”

Sales & Finance Support That Goes the Extra Mile

Purchasing a vehicle or financing a fleet shouldn’t be stressful. Our sales consultant Mike S. and finance specialist Shawn routinely stay beyond business hours to finalize deals seamlessly. One customer raved, “Mike S and Sean are FANTASTIC!!!! Went above and beyond,” while another noted they “stayed more than an hour past closing to finish the deal.” That level of dedication turns complicated paperwork into “one of the best auto deals” you’ll ever experience.

Scheduling, Wait Times & Continuous Improvement

We understand that your time is invaluable. Most appointments run like clockwork—“In and out in no time,” remarks a frequent visitor. When part availability causes a delay, we communicate promptly and work to minimize downtime (“Took three days because the airbag was not available and had to be ordered”). This transparent scheduling keeps projects moving and helps you plan your day with confidence.

Commitment to Safe, Friendly Service

At Commercial Truck Shop – Tom Masano, exceptional customer care is our guiding principle. Many guests praise our knowledgeable, approachable team members at the counter, describing them as “friendly” and “helpful.” We acknowledge that, on rare occasions, service interactions have felt impersonal. Rest assured, we’re actively reinforcing our customer-service training to ensure every visitor receives the warm, respectful welcome they deserve.

Addressing Challenges Head-On

Feedback drives our growth. Recent reviews noted concerns about parking-lot maintenance—potholes, tight spaces, and a high-curb entrance. We’re investing in repaving and improved signage to enhance safety and accessibility for cars and heavy trucks alike. Additionally, we take any reports of post-service vehicle marks seriously. Our post-service inspection protocols have been strengthened to prevent even a single scrape from slipping through.

Come Experience the Difference

Whether you’re a solo driver, a local business owner, or a regional fleet manager, Commercial Truck Shop – Tom Masano in Reading, PA, is built around your needs. From dealer flooring to service bays, from hot-rod showcases to lounge-style coffee corners, we’ve created an environment that champions quality, expertise, and genuine hospitality. Drop by today or schedule your next appointment online—experience firsthand how we’re redefining full-service automotive care.