OTC Fleet Services

About OTC Fleet Services

Nestled in the heart of Reading, PA, OTC Fleet Services is your trusted neighborhood truck repair shop. Whether you’re a local hauler, an independent owner-operator, or part of a regional fleet, OTC Fleet Services delivers reliable, high-quality maintenance and repair solutions tailored to the demands of today’s trucking industry. As the torchbearer of the former Homan Fleet Services location, the team has seamlessly transitioned into new ownership while preserving the legacy of excellence and customer trust upon which this shop was built.

Unparalleled Staff Helpfulness

At OTC Fleet Services, every member of the crew takes personal ownership of your needs—often going above and beyond without being asked. Customers repeatedly applaud standout individuals like Kevin, whose willingness to stay late and tackle last-minute requests has become the stuff of local legend: “Kevin! One of a kind guy man! Stayed over time to help us out last minute! Thank u so much Kevin!” It’s this proactive spirit and genuine care that transforms routine visits into reassuring experiences, fostering relationships that last mile after mile.

Emergency Roadside Assistance

Breakdowns don’t keep regular hours, and neither does OTC Fleet Services. When a fleet manager discovered a flat tire on Friday night, the owner was still on-site and personally came to the rescue—saving the driver from an overnight stay in Pennsylvania. “Thanks to him I didn’t have to spend the night in PA,” one relieved motorist shared. From tire swaps on the side of the road to jump starts and trailer repairs, OTC’s on-call readiness ensures you’re never left stranded.

Drop-In Service & Rapid Responsiveness

In trucking, time is money—but delays are inevitable. OTC Fleet Services eliminates the waiting game by welcoming walk-ins and addressing concerns on the spot. No appointment? No problem. Customers appreciate that they can roll in with an unexpected issue and be back on the road in no time: “The company was able to help me almost immediately with the concern I had with no prior appointment,” noted one review. This agility not only minimizes downtime but also underscores OTC’s commitment to customer-centric convenience.

Professionalism & Courteous Interactions

From your first greeting at the counter to the final invoice, professionalism is woven into every interaction at OTC Fleet Services. Clients continually cite polite, thorough communication and a respectful atmosphere. “Very courteous, very helpful, very thorough,” writes one satisfied customer. Whether you’re discussing complex engine diagnostics or routine preventive maintenance, you can trust that your truck is in capable hands—and that you’ll be treated with the courtesy you deserve.

Ownership Transition & Continued Excellence

When Homan Fleet Services passed the reins to the new owners, many wondered if the same standard of care would persist. The answer? A resounding yes. “New owners OTC Fleet Services. Excellent service, very professional!” declares one local operator. Under fresh leadership, the shop has not only preserved its strong reputation but has also infused new energy and innovative problem-solving approaches into every repair bay. It’s a seamless evolution built on a foundation of integrity.

Striving for Continuous Improvement

While the vast majority of customers laud OTC Fleet Services’ expertise and customer-first mindset, the team remains humble and committed to learning from every interaction. A single negative experience—sparked by a staff member’s frustration when a client shopped around—served as a catalyst for enhanced training in communication and conflict resolution. OTC’s management actively solicits feedback, ensuring even one uncharacteristic incident becomes an opportunity to refine and elevate the customer experience.

Why Choose OTC Fleet Services?

With a holistic suite of services that ranges from routine inspections and engine overhauls to emergency roadside rescues, OTC Fleet Services embodies reliability, speed, and professionalism. Key reasons to make OTC your go-to truck repair shop in Reading, PA:

• A team renowned for going the extra mile—literally and figuratively.
• After-hours support that keeps you moving when others have closed shop.
• Walk-in service and prompt attention that slashes downtime.
• Polite, transparent communication at every step.
• Proven track record under newly energized ownership.

Get Back on the Road with Confidence

Experience why drivers and fleet managers trust OTC Fleet Services to handle their most pressing truck repair needs. Reach out today or stop by our Reading, PA facility to see firsthand how our dedicated team turns challenges into seamless solutions—so you can focus on the journey ahead.