
Twin Pine Ford
Twin Pine Ford in Ephrata, PA, offers a relaxed no-haggle car buying experience with transparent pricing and exceptional, friendly service. Customers appreciate their efficient paperwork, family-friendly amenities, and seamless handling of out-of-state transactions.
What people love about Twin Pine Ford
No-Haggle, Upfront Pricing Model
The transparent, fixed-price approach repeatedly emerges as a key trust-builder, reducing stress and simplifying decision-making.
Exceptional Service from Caleb Zimmerman
Multiple reviewers specifically praise Caleb for his professionalism, courtesy, and ability to guide families through both selection and paperwork with ease.
Comfortable Amenities & Complimentary Refreshments
The lobby’s free beverages, snacks, and family-friendly play area turn waiting time into a relaxed, value-added part of the visit.
Seamless Out-of-State Purchase Handling
The dealership’s expertise in remote paperwork, plate transfers, and logistical coordination earns high marks from long-distance customers.
Key Themes from Reviews of Twin Pine Ford
Transparent, No-Haggle Pricing / Value for Money
PositiveCustomers value the dealership’s fixed, transparent pricing model that eliminates anxiety around negotiation and delivers competitive deals.
Staff Professionalism & Friendliness
PositiveBuyers consistently praise the courteous, welcoming, and helpful demeanor of the Twin Pines team across all departments.
Low-Pressure Sales Experience
PositiveCustomers appreciate that sales reps listen to their needs without high-pressure tactics, making them feel in control throughout the process.
Efficient, Hassle-Free Buying & Paperwork Process
PositiveThe majority of reviewers highlight the smooth financing, digital documents, and quick turnaround from test drive to delivery.
Expertise & Personalized Attention of Sales Reps
PositiveIndividual reps like Bruce, Caleb, Kevin, Seth, and Rahul are singled out for their product knowledge, patience, and tailored guidance.
Smooth Out-of-State Transactions
PositiveBuyers traveling from other states commend the dealership’s ability to handle remote paperwork, plate transfers, and long-distance logistics flawlessly.
Facility Comfort & Amenities
PositiveThe clean, inviting showroom with complimentary refreshments and family-friendly spaces enhances the overall customer experience.
Minor Oversights & Communication Gaps
MixedA small number of customers encountered issues like underfilled fuel tanks, tint legality, or price discrepancies that suggest room for tighter attention to detail.
About Twin Pine Ford
About Twin Pine Ford
Located in the heart of Ephrata, PA, Twin Pine Ford is your hometown car dealer, auto parts store, and auto repair shop—and a trusted used car and used truck dealer serving Lancaster County and beyond. Whether you’re hunting for a reliable pre-owned SUV, need quality parts to keep your vehicle running smoothly, or want expert service from certified technicians, Twin Pine Ford delivers a seamless experience from start to finish.
Transparent, No-Haggle Pricing
At Twin Pine Ford, we believe buying a car should be simple and stress-free. Our fixed, upfront pricing model eliminates the anxiety of back-and-forth negotiation. You’ll know exactly what you’re paying from day one—no surprises, no hidden fees. Customers frequently comment on the “laid back shop at your own pace, no haggling experience,” and agree that this transparent approach helps them narrow down their choices quickly and confidently. With Twin Pine Ford, value for money isn’t just a promise—it’s our policy.
Friendly, Professional Team
From your initial online inquiry to the moment you drive away in your new ride, you’ll be greeted by a team that truly cares. Our sales staff—professionals like Caleb, Seth, and Kevin—are praised for their warm smiles, patience, and deep product knowledge. As one guest put it, “Heather…greeted every customer with a warm smile and exceptional service,” while another noted, “The staff is very friendly, patient and helpful.” When you step into Twin Pine Ford, you’re not just another customer—you’re part of a community.
Low-Pressure, Personalized Sales Experience
Buying a vehicle should feel empowering, not pressuring. That’s why our sales representatives listen first, then guide you toward the right match. Whether you need a family-friendly SUV or a rugged used truck, you’ll never feel rushed. “He was not pushy, which I loved,” shared one reviewer, and another remarked, “Never felt any pressure to buy, but we walked away feeling we made the right decision.” Our goal is simple: help you make an informed choice and enjoy every step of the journey.
Smooth Financing & Hassle-Free Paperwork
Skip the headache of stacks of forms and long waits. At Twin Pine Ford, financing and documentation happen digitally, so you can complete your purchase quickly and get back on the road. Customers rave that we “made everything so easy and stress free,” and praise our digital paperwork system for keeping the process moving. From credit application to vehicle delivery, our streamlined workflow ensures you’re out the door—and behind the wheel—in record time.
Seamless Support for Out-of-State Buyers
Planning a road trip to purchase your next vehicle? We’ve got you covered. Twin Pine Ford excels at managing remote transactions, plate transfers, and long-distance logistics. As one happy buyer from New York put it, “They made everything work for us, including doing the paperwork over the phone,” and another noted, “I saved $12K by driving three hours…they even transferred my NY plates.” No matter where you’re coming from, we’ll handle the details so you can focus on enjoying the ride home.
Family-Friendly Facility & Complimentary Amenities
A comfortable visit is part of the experience at our clean, modern showroom. While you explore our selection, you and your family can relax with free drinks, snacks, and a dedicated play area for kids. Many guests say they appreciate the “very nice facility, free drinks and food in the lobby and area for kids to play upstairs,” and agree that these little touches turn wait time into quality time.
Comprehensive Auto Care Under One Roof
Beyond buying and selling, Twin Pine Ford is your one-stop destination for parts and service. Our certified technicians use genuine OEM components to keep Ford—and most other makes—running like new. Whether you need an oil change, brake service, or major repair, you’ll find competitive pricing, transparent estimates, and a commitment to quality that mirrors our no-haggle sales approach.
Why Choose Twin Pine Ford?
• Upfront, no-haggle pricing that takes the stress out of buying.
• A welcoming, professional team committed to personalized attention.
• Low-pressure sales environment—know you’re making the right decision.
• Digital financing and paperwork for a fast, hassle-free process.
• Proven expertise handling out-of-state transactions.
• A clean, family-friendly showroom with complimentary refreshments.
• Full-service auto parts and repair center staffed by certified technicians.
Experience the Twin Pine Ford difference for yourself. Whether you’re in the market for a quality used car or truck, need parts to maintain your ride, or want top-tier service, our Ephrata dealership has everything you need—delivered with honesty, integrity, and a smile. Visit us today and discover why so many drivers trust Twin Pine Ford.
Unique Details About Twin Pine Ford
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Offerings
- Car rental
- Oil change
- Repair services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
- In-store shopping
Alternative Local Businesses in Ephrata, PA
Contact Information for Twin Pine Ford
Ephrata, PA 17522
United States of America
County: Lancaster County
Phone: +1 717-733-3673
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 8835 reviews
Review data
5 star reviews
- 94%
4 star reviews
- 3%
3 star reviews
- 1%
2 star reviews
- 1%
1 star reviews
- 2%
Working Hours / Hours of Operation
- Monday:
- 9AM-8PM
- Tuesday:
- 9AM-8PM
- Wednesday:
- 9AM-8PM
- Thursday:
- 9AM-8PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-5PM
- Sunday:
- Closed





