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AutoOne Lancaster

4.3(691 reviews)

What people love here...

Exceptional Service from Adam

Adam is repeatedly singled out across multiple reviews for reliability, extra effort, and turning first-time buyers into repeat customers.

Huge shout out to Adam, for helping me get into a vehicle! … went the extra mile.
Just purchased my 3rd vehicle from Adam—he's awesome to work with.

Key Themes from Reviews

Staff Professionalism & FriendlinessPositive

Customers consistently praise the sales team (especially Adam, Mike, Will, Ana/Ana Perez and Jonathan) for being professional, personable, and going the extra mile.

"Adam and his co workers were very professional and helpful."
"Johnathan Graham II was great. He went up and beyond to get me into a car. Very friendly and outgoing!"

About AutoOne Lancaster

AutoOne Lancaster: Your Trusted Used Car and Truck Dealer in Lancaster, PA

AutoOne Lancaster stands at the heart of Lancaster, PA, as a premier used car dealer, used truck dealer, and car finance and loan company. With a commitment to transparency, professionalism, and genuine customer care, AutoOne Lancaster has built a reputation for turning what is often a stressful purchase into a seamless, reassuring experience. Whether you’re searching for a reliable pre-owned sedan, a rugged work truck, or flexible financing options, our team is here to guide you from the lot to the road with confidence.

Expert Team with a Personal Touch

What truly sets AutoOne Lancaster apart is our people. From the moment you walk through the door, you’re greeted by professionals who genuinely care about your needs. Adam, for instance, has earned glowing praise from first-time buyers and repeat customers alike—“Huge shout out to Adam for helping me get into a vehicle! He went the extra mile,” raves one happy driver who’s now purchased three cars through him.
Mike’s kindness and patience shine through every conversation, making shoppers feel heard and never pressured. One satisfied customer shared, “Mike listened to what we wanted and the price we were looking for, and he delivered.” Meanwhile, Ana Perez’s clear communication and diligent follow-up—“Ana-Perez made our car search and purchase smooth and simple… she communicated everything well”—ensure no questions go unanswered.

Seamless, Stress-Free Purchase Process

At AutoOne Lancaster, we understand that buying a pre-owned vehicle can feel overwhelming. That’s why our sales approach is low-pressure, transparent, and tailored to your timeline. Customers consistently highlight our streamlined process: “The process was quick and easy,” says one reviewer, while another adds, “Mike made the whole car buying experience easy and fun. Buying a car is stressful, so finding a good salesman was a true blessing.” We focus on efficient paperwork, honest pricing, and a no-hassle environment—so you can drive away in your next vehicle without second-guessing.

Flexible Financing & Credit Assistance

Navigating credit challenges shouldn’t stand between you and reliable transportation. As a leading car finance and loan company in Lancaster, PA, AutoOne Lancaster works with a wide network of lenders to match your credit profile and budget. “Mike took my application, didn’t judge, and found us a bank that would work with us,” one customer recalls. Our finance specialists walk you through transparent rate comparisons, helping you understand monthly payments and term options so you can make the choice that fits your life—no surprises, no hidden fees.

Inventory & Transparency

We know how frustrating it is to see a listing online only to arrive and find the vehicle isn’t available. At AutoOne Lancaster, we’re committed to accurate, up-to-date inventory management. While some buyers have experienced outdated listings elsewhere—and even unexpected credit pulls—our goal is to minimize inconvenience by verifying stock in real time and clearly communicating next steps. Should any adjustments be necessary, our team reaches out proactively, ensuring you’re never left waiting in the dark.

Quality Assurance & After-Sale Support

A purchase is just the beginning of our relationship. Our on-site service department and extended warranty options aim to keep your vehicle running smoothly for miles to come. Many customers appreciate prompt warranty service: “Purchased a Zurich extended warranty and it already covered some small issues. Service department was quick and efficient,” notes one driver. In rare cases, if repairs take longer than expected, our managers personally oversee your concerns to deliver the solutions you deserve.

Fair Pricing & Real Value

No one likes haggling over price, and at AutoOne Lancaster, we offer a transparent, no-haggle pricing model that puts you in control. “They had an amazing no-haggle price… the process of buying was painless, fast, and simple,” says one customer who walked away confident in the value they received. We continually monitor market trends to ensure our vehicles are competitively priced—giving you peace of mind that you’re making a smart investment in a dependable ride.

Discover Your Next Vehicle Today

Whether you’re in the market for a fuel-efficient compact car, a spacious SUV, or a heavy-duty work truck, AutoOne Lancaster is your one-stop destination for quality pre-owned vehicles and flexible financing in Lancaster, PA. Our friendly, professional team—led by trusted names like Adam, Mike, Ana Perez, and Jonathan—eagerly awaits to show you how easy and rewarding car buying can be. Visit our lot, explore our online inventory, or contact us today to experience the AutoOne Lancaster difference.

About This Business

Crowd

  • LGBTQ+ friendly

Other

  • LGBTQ+ friendly
  • Identifies as veteran-owned

Parking

  • On-site parking
  • Free parking lot

Payments

  • Checks
  • Debit cards
  • Credit cards

Offerings

  • Buys used goods

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services
  • In-store shopping

From the business

  • Identifies as veteran-owned

Contact Information

1282 Manheim Pike
Lancaster, PA 17601
United States of America

Website: Visit Website

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Customer Reviews

4.3 out of 5 stars

Based on 691 reviews

Review data

5 star reviews

74%

4 star reviews

7%

3 star reviews

3%

2 star reviews

2%

1 star reviews

13%

Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-6PM
Saturday:
9AM-5PM
Sunday:
Closed

Location Map