AutoOne Lancaster
What people love here...
Exceptional Service from Adam
Adam is repeatedly singled out across multiple reviews for reliability, extra effort, and turning first-time buyers into repeat customers.
Key Themes from Reviews
Staff Professionalism & FriendlinessPositive
Customers consistently praise the sales team (especially Adam, Mike, Will, Ana/Ana Perez and Jonathan) for being professional, personable, and going the extra mile.
About AutoOne Lancaster
AutoOne Lancaster: Your Trusted Used Car and Truck Dealer in Lancaster, PA
AutoOne Lancaster stands at the heart of Lancaster, PA, as a premier used car dealer, used truck dealer, and car finance and loan company. With a commitment to transparency, professionalism, and genuine customer care, AutoOne Lancaster has built a reputation for turning what is often a stressful purchase into a seamless, reassuring experience. Whether you’re searching for a reliable pre-owned sedan, a rugged work truck, or flexible financing options, our team is here to guide you from the lot to the road with confidence.
Expert Team with a Personal Touch
What truly sets AutoOne Lancaster apart is our people. From the moment you walk through the door, you’re greeted by professionals who genuinely care about your needs. Adam, for instance, has earned glowing praise from first-time buyers and repeat customers alike—“Huge shout out to Adam for helping me get into a vehicle! He went the extra mile,” raves one happy driver who’s now purchased three cars through him.
Mike’s kindness and patience shine through every conversation, making shoppers feel heard and never pressured. One satisfied customer shared, “Mike listened to what we wanted and the price we were looking for, and he delivered.” Meanwhile, Ana Perez’s clear communication and diligent follow-up—“Ana-Perez made our car search and purchase smooth and simple… she communicated everything well”—ensure no questions go unanswered.
Seamless, Stress-Free Purchase Process
At AutoOne Lancaster, we understand that buying a pre-owned vehicle can feel overwhelming. That’s why our sales approach is low-pressure, transparent, and tailored to your timeline. Customers consistently highlight our streamlined process: “The process was quick and easy,” says one reviewer, while another adds, “Mike made the whole car buying experience easy and fun. Buying a car is stressful, so finding a good salesman was a true blessing.” We focus on efficient paperwork, honest pricing, and a no-hassle environment—so you can drive away in your next vehicle without second-guessing.
Flexible Financing & Credit Assistance
Navigating credit challenges shouldn’t stand between you and reliable transportation. As a leading car finance and loan company in Lancaster, PA, AutoOne Lancaster works with a wide network of lenders to match your credit profile and budget. “Mike took my application, didn’t judge, and found us a bank that would work with us,” one customer recalls. Our finance specialists walk you through transparent rate comparisons, helping you understand monthly payments and term options so you can make the choice that fits your life—no surprises, no hidden fees.
Inventory & Transparency
We know how frustrating it is to see a listing online only to arrive and find the vehicle isn’t available. At AutoOne Lancaster, we’re committed to accurate, up-to-date inventory management. While some buyers have experienced outdated listings elsewhere—and even unexpected credit pulls—our goal is to minimize inconvenience by verifying stock in real time and clearly communicating next steps. Should any adjustments be necessary, our team reaches out proactively, ensuring you’re never left waiting in the dark.
Quality Assurance & After-Sale Support
A purchase is just the beginning of our relationship. Our on-site service department and extended warranty options aim to keep your vehicle running smoothly for miles to come. Many customers appreciate prompt warranty service: “Purchased a Zurich extended warranty and it already covered some small issues. Service department was quick and efficient,” notes one driver. In rare cases, if repairs take longer than expected, our managers personally oversee your concerns to deliver the solutions you deserve.
Fair Pricing & Real Value
No one likes haggling over price, and at AutoOne Lancaster, we offer a transparent, no-haggle pricing model that puts you in control. “They had an amazing no-haggle price… the process of buying was painless, fast, and simple,” says one customer who walked away confident in the value they received. We continually monitor market trends to ensure our vehicles are competitively priced—giving you peace of mind that you’re making a smart investment in a dependable ride.
Discover Your Next Vehicle Today
Whether you’re in the market for a fuel-efficient compact car, a spacious SUV, or a heavy-duty work truck, AutoOne Lancaster is your one-stop destination for quality pre-owned vehicles and flexible financing in Lancaster, PA. Our friendly, professional team—led by trusted names like Adam, Mike, Ana Perez, and Jonathan—eagerly awaits to show you how easy and rewarding car buying can be. Visit our lot, explore our online inventory, or contact us today to experience the AutoOne Lancaster difference.
Categories
About This Business
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
- Identifies as veteran-owned
Parking
- On-site parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Offerings
- Buys used goods
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
- In-store shopping
From the business
- Identifies as veteran-owned
Contact Information
Lancaster, PA 17601
United States of America
Phone: +1 717-295-9300
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 691 reviews
Review data
5 star reviews
- 74%
4 star reviews
- 7%
3 star reviews
- 3%
2 star reviews
- 2%
1 star reviews
- 13%
Working Hours
- Monday:
- 9AM-8PM
- Tuesday:
- 9AM-8PM
- Wednesday:
- 9AM-8PM
- Thursday:
- 9AM-8PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-5PM
- Sunday:
- Closed