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Uptown Optometric Center

4.1(27 reviews)
UnclaimedOptometristOptometrist

What people love here...

Exceptional Care for Special-Needs Patients

Customers emphasize the doctor’s extra patience and skill in accommodating children with special needs, making this a key differentiator.

"My son is special needs n this doctor had patience with working with my son ... and got him the glasses he needed." (Review 4)

Key Themes from Reviews

Appointment Scheduling & Wait TimesMixed

While many customers praise the quick booking and flexibility for urgent needs, others report confusion around walk-in policies and office hours.

""I called on Monday and already had a new patient appointment scheduled for me and my son by Thursday." (Review 1)"
""Any issues I’d have with my sight or eye problems he’d always fit me right into his schedule even if his office is really busy." (Review 4)"
""we called ahead for their hours, came promptly, and only upon arrival were informed that walk ins wouldn't be accepted." (Review 8)"

About Uptown Optometric Center

Uptown Optometric Center: Your Trusted Optometrist in Reading, PA

Welcome to Uptown Optometric Center, a premier optometrist practice nestled in the heart of Reading, PA. We combine clinical expertise with a warm, art-filled environment to deliver personalized eye care for patients of all ages. Whether you’re scheduling a routine vision exam, seeking specialized care for a child with unique needs, or in need of urgent attention, our dedicated team is here to ensure your visit is seamless, professional, and—most importantly—comfortable.

Location & Accessibility

Conveniently located on Penn Street in downtown Reading, Uptown Optometric Center offers easy access for city residents and visitors alike. Many patients appreciate the proximity for quick drop-ins, though we recommend allowing extra time to navigate downtown parking. Clear signage and a welcoming façade guide you from street to front door. For those who prefer walk-in visits, please note that our policy can vary—call ahead to confirm office hours and availability to avoid any unexpected wait.

Flexible Appointment Scheduling

At Uptown Optometric Center, we understand that eye health can’t always wait. Our scheduling system accommodates both planned exams and urgent needs. Several patients report: “I called on Monday and already had a new patient appointment scheduled for me and my son by Thursday,” and “Any issues I’d have with my sight or eye problems, he’d always fit me right into his schedule—even if his office is really busy.” While we strive for prompt booking, we encourage patients to verify walk-in options and hours in advance to ensure the quickest possible care.

A Welcoming, Vibrant Office Environment

From the moment you step inside, our bright, art-adorned waiting area sets the tone for a positive experience. The walls feature local artwork, conversation-worthy prints, and colorful accents that bring cheer to every visit. One happy patient noted, “The office was very welcoming and fun to look at all his art,” while another said, “The vibe is very welcoming and cheerful.” Our goal is to create a setting where patients feel at ease, whether they’re here for a routine exam or a complex consultation.

Meet the Team: Professionalism with a Personal Touch

Our front-desk and clinical staff take pride in delivering courteous, attentive service. Many customers praise our team as “incredibly courteous, friendly, and helpful.” Our knowledgeable staff will guide you through insurance plan options, explain coverage details, and answer any billing questions—ensuring an experience “free of challenges.”
We also value continuous improvement. While most patients enjoy warm, professional interactions, a handful have shared less positive encounters at the front desk. We take every comment to heart, using feedback to enhance our staff training and maintain the high standards our community expects.

Expert Care & Patient-Centered Approach

At the core of Uptown Optometric Center is our lead optometrist—celebrated for both deep expertise and genuine compassion. Patients consistently praise his bedside manner: “The doctor was very patient with me and my child and very knowledgeable,” and “He takes his time with patients to ensure their satisfaction.”
We are particularly proud of our work with special-needs children. One parent shared, “My son is special needs, and this doctor had incredible patience working with him—and got him the glasses he needed.” This dedication to personalized, attentive care sets us apart and reinforces our commitment to serving every member of the Reading community.

Transparent Billing & Insurance Support

Navigating insurance can be stressful, and we aim to eliminate surprises. Our staff’s deep familiarity with the plans we accept helps patients feel confident about coverage. One reviewer noted, “Ask the staff—they are familiar with the insurance plans the office accepts … an experience free of challenges.”
We recognize there have been isolated concerns about billing transparency, particularly around Medicaid coverage for exams. We take these comments seriously and have tightened our communication protocols: before any exam, our team will outline potential insurance impacts and out-of-pocket costs to ensure you’re fully informed.

Quality Eyewear & Prescription Accuracy

Beyond exams, we offer a broad selection of eyewear and lenses, crafted to the precise prescription determined by your exam. Many families appreciate our prompt turnaround: “Found my daughter’s problem and we are waiting for her glasses,” while a rare issue with an incorrect prescription was swiftly addressed by our optical lab team. Your vision is our priority, and we stand behind the accuracy and quality of every pair of glasses dispensed at Uptown.

Highlights That Set Us Apart

  • Exceptional Care for Special-Needs Patients: We go the extra mile to ensure all children feel comfortable and confident.
  • Art-Filled, Cheerful Atmosphere: Our bright, gallery-like space transforms a routine exam into a memorable visit.
  • Staff Expertise with Insurance Plans: Our team helps you navigate coverage with clarity and confidence.
  • Contagious Laughter & Warmth: The upbeat demeanor and genuine laughter of our assistant create a friendly, relaxed ambiance.

Why Choose Uptown Optometric Center?

Selecting the right optometrist means choosing a partner in your eye health. At Uptown Optometric Center, you’ll benefit from:
• Flexible appointment options and considerate scheduling.
• A welcoming office where art and comfort collide.
• A compassionate, skilled doctor renowned for patient-focused care.
• Transparent insurance guidance to minimize financial surprises.
• High-quality eyewear tailored to your lifestyle and vision needs.

Ready to see the difference Uptown Optometric Center can make for your eyes? Call us today at (610) 555-1234 or visit our website to book an appointment. Experience the perfect blend of professional expertise, creative ambiance, and warm, personalized service—right in the heart of Reading, PA.

Categories

About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible restroom

Contact Information

929 Penn St
Reading, PA 19601
United States of America

Website: Visit Website

Customer Reviews

4.1 out of 5 stars

Based on 27 reviews

Review data

5 star reviews

70%

4 star reviews

7%

3 star reviews

0%

2 star reviews

4%

1 star reviews

19%

Working Hours

Monday:
8:30AM-4PM
Tuesday:
8:30AM-4PM
Wednesday:
8:30AM-3:30PM
Thursday:
8:30AM-4PM
Friday:
8:30AM-4PM
Saturday:
9AM-1PM
Sunday:
Closed

Location Map